I just upgraded to OS X Lion and now MS Word crashes. Help needed!
I just upgraded to OS X Lion and now MS Word crashes.No problem with Powerpoint or Excel. Any assistance greatly appreciated
The error is:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-06-12 10:37:05 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.3.3.120411
Crashed Module Name: CoreFoundation
Crashed Module Version: 635.21
Crashed Module Offset: 0x00008fc1
Blame Module Name: MicrosoftComponentPlugin
Blame Module Version: 12.3.3.120411
Blame Module Offset: 0x000ed299
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
As I said, there have been reports on there of problems for some people using 2008, as you have experienced with particular components of the suite.
Best solution would be an upgrade to 2011...I have had no issues at all using 2011 with Mac OS X 10.7.4.
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Hi there,
Over the last few days, this issue has been driving me up the wall too!
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warren.b.paul wrote:
So, I have managed to fix the problem.
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So I restored the backup I made of them before the upgrade and
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Great..
For those who run across this therad and haven't taken the effort to make a backup here is another approach that should work.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
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tt2 -
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If you're using Office 2008, it's probably better to troubleshoot the problem instead of upgrading.
(73460) -
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I get this error message every time:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-28 02:28:42 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.3.4.130416
Crashed Module Offset: 0x00938638
Blame Module Name: Microsoft Word
Blame Module Version: 14.3.4.130416
Blame Module Offset: 0x00938638
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
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Pete -
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Step 1 results
com.symantec.kext.internetSecurity (1.3.2f5)
com.symantec.kext.ips (3.2f8)
com.cisco.nke.ipsec (2.0.1)
com.symantec.kext.SymAPComm (11.1.2f17)
Step 2 results
org.macosforge.xquartz.privileged_startx
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon
com.symantec.sharedsettings
com.symantec.Sched501-2.plist
com.symantec.Sched501-1.plist
com.symantec.navapdaemonsl
com.symantec.navapd
com.symantec.MissedTasks.plist
com.symantec.diskMountNotify.plist
com.symantec.avscandaemon
com.micromat.TechToolProDaemon
com.google.keystone.daemon
com.bombich.ccc
Step 3 result
org.macosforge.xquartz.startx
com.symantec.uiagent.application
com.prosofteng.DGMonitor
com.micromat.TechToolProAgent
com.google.keystone.root.agent
com.google.Chrome.framework.service_process/Users/damian/Library/Application_Sup port/Google/Chrome
com.ecamm.printopia
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109
Step 4 result
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
Frameworks
NyxAudioAnalysis.framework
PluginManager.framework
R.framework
TSLicense.framework
cisco-vpnclient.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
.DS_Store
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
Unity Web Player.plugin
Unused
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.google.keystone.agent.plist
com.micromat.TechToolProAgent.plist
com.prosofteng.DGMonitor.plist
com.symantec.uiagent.application.plist
org.macosforge.xquartz.startx.plist
/Library/LaunchDaemons:
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.google.keystone.daemon.plist
com.micromat.TechToolProDaemon.plist
com.symantec.MissedTasks.plist
com.symantec.Sched501-1.plist
com.symantec.Sched501-2.plist
com.symantec.avscandaemon.plist
com.symantec.diskMountNotify.plist
com.symantec.navapd.plist
com.symantec.navapdaemonsl.plist
com.symantec.sharedsettings.plist
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon.plist
org.macosforge.xquartz.privileged_startx.plist
/Library/PreferencePanes:
Flash Player.prefPane
Flip4Mac WMV.prefPane
SymantecQuickMenu.prefPane
TechTool Protection.prefPane
/Library/PrivateFrameworks:
SymAVScan.framework
SymAppKitAdditions.framework
SymBase.framework
SymDaemon.framework
SymIPS.framework
SymIR.framework
SymInternetSecurity.framework
SymScheduler.framework
SymSharedSettings.framework
SymSubmission.framework
SymUIAgent.framework
SymUIAgentUI.framework
/Library/PrivilegedHelperTools:
com.bombich.ccc
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
Google Camera Adapter 0.component
Google Camera Adapter 1.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
LogicPro.mdimporter
Microsoft Office.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Google Earth Web Plug-in.plugin
WebEx.plugin
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E9E876AD-F4B4-43BE-A4F2-EC7 33492E799.plist
com.ecamm.printopia.plist
com.google.Chrome.framework.plist
Library/PreferencePanes:
Printopia.prefPane
Step 5 result
AdobeResourceSynchronizer, iTunesHelper, Air Video Server -
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