I just upgraded to OSXYosemite on my Mac and then tried to use my PhotoShop. It said to download JavaForOSX2014-001.dmg before I could use PS. Then when I tried to open PS I got an error message that said...."An unexpected and unrecoverable problem has
I just upgraded to OSXYosemite on my Mac and then tried to use my Photo Shop. It said to download JavaForOSX2014-001-dmg...so I did. Then I attempted to open PS again and an error message came up which said, "an unexpected and unrecoverable problem has occurred. Photoshop will now exit. What should I do?
Which version of photoshop?
You'll probably need to reinstall photoshop and then apply any needed updates.
more info
Photoshop CS5: “An unexpected and unrecoverable problem has occurred. Photoshop will now exit“ after updating to Yosemit…
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I'm making a DVD with my iMOVIE and when I tried to burn a DVD I got an error message that said
"ERRORS IN PROJECT
There were errors during the project validation that have to be fixed before burning the project."
What does this mean and how do I fix it.
jimHi
Do You have a NEW Mac ?
Does it really have iDVD ? New ones Don't.
Please tell much more
• Mac used
• Program used (versions)
• Material used (Codecs, file formats etc)
Yours Bengt W -
When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).
This is normally to do with activation. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Ensure you have your serial number.
Click here to get help now Contact Customer Care -
When I try to open iPhoto, I get an error message that says it can't open the application because it may be damaged or incomplete.
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
When I try to open Firefox, I get an error message that reads "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory@gfx@mozilla@@SA?AV?$TemporaryRef@VDrawTarget@gfx@mozilla@@@3@PAU_cairo_surface@@ABUIntSize@23@@Z could not be located in the dynamic link library gkmedias.dll.
My only option is to click okay in the Error Message Box, but Firefox will not open then.Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*(32 bit Windows) C:\Program Files\Mozilla Firefox\
*(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/ -
Got an error message that said "start up disk full". On reboot, only got a blue screen. Can move mouse around and shutdown but that is it. Firewired it to another mac and cleaned off about 2 gigs of space. Still on reboot only getting blue screen. ???
Startup in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US -
Attempted to update iTunes on January 23rd and it appeared to install properly. When I tried to open iTunes on January 24th, it would not open and gave me an error message that said "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)" I then tried to reintall iTunes and it again appeared to install properly but when it attempted to open, I was given the same error message.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
Thanks!
Dan FarrellI corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt -
I got an error msg that my browser was compromised. Was given an 800 # to call and the person told me he could help me fix it.
He said my browser was hijacked and he wanted to remote into my machine to fix it. Sounds like spam to me! How do I protect my
computer from spam.Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
(125496) -
The last time I used CS5, I changed the scratch disc in the preferences file; now Photoshop will not open saying that the preferences file has been deleted. I didn't delete the file. How do I fix this?
As you open Photoshop, hold Control + Alt + Shift (or Command + Option + Shift on a Mac). That will trigger a preferences reset dialog, Photoshop will go back to default state when you do that.
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Got an error message that said Need to deauthorize aubible account.
I tried to play a song that i have played 518 times and now its saying i need to deauthorize an account. but i have only played that song on one computer. i dont know why its saying that and don't know what to do.
it's telling me that i have 5 computers authorized. the reason why i'm confused is because i switched my harddrive from my powerbook g4 to my boyfriends computer which is exactly the same as mine (our college gave everyone the same laptop). the reason i switched is because my cd-rom drive no longer worked. so i thought if i switched the harddrives i wouldnt have any problems. could this affect itunes? because unfortunately there is no way for me to get into my old laptop bc the harddrive we put in there is fried. ALSO i have only had 2 computers in my life with itunes, so i dont even see why this third computer would be a problem.
im just wondering if there is a way to deactivate a computer without having to be on it. i hope i'm making sense!! lol!! -
Cannot open project. Just got an error message that says: ' project contained a sequence that coul
Cannot open project. Just got an error message that says: ' project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated witht his sequence type. " how do I navigate this and reopen my project. ( note: I recently transitioned from the 30 day free trial to 'buying in' to the license cloud application; if that has relevance....)
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?
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After upgrading to IOS 7 on my iPhone 4 and iTunes 11 on my PC, I plugged my iPhone into my PC and got the error message that I needed to install iTunes 11 on my iPhone. Any suggestions?
You got it downloaded and I assume you mean it is installed as well. It was buggy for me.
I had to close and restarted iTunes before I could use it properly.
Then, I had to unplug and replug in my phone before it recognises it.
Just had to try everything. As final choice, update over the air. I try to avoid it as it tends to have more problems than a tethered update. -
I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load in the edit Projects window. I can see the file in the finder window and it will launch iMovie but the file itself will not load in the projects window.
I have contacted apple support and they tried to do a few things... to no available.
With my limited knowledge of file structures I assume that the header file must be corrupt.
Is there a 3rd party utility that can decompile and fix the file structure so it will load properly. I've been working on this project since june and would hate to have to redo the whole thing again.I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load in the edit Projects window. I can see the file in the finder window and it will launch iMovie but the file itself will not load in the projects window.
I have contacted apple support and they tried to do a few things... to no available.
With my limited knowledge of file structures I assume that the header file must be corrupt.
Is there a 3rd party utility that can decompile and fix the file structure so it will load properly. I've been working on this project since june and would hate to have to redo the whole thing again. -
When trying to open ITunes, I got an error message of msvcr80.dll can not be found.
Assuming that it was an iTunes file, I reinstalled iTunes.
Trying to open again, I got an error message of an appication is trying to open a library file incorrectly.
How do I resolve this problem.
Neither my PC with Vista nor my my laptop with windows 7 will work?
ThanksHello Msvcr80.dll,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario
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