I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?
I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?
if that is Tell me how Am I going to get my money back
thanks .
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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I am bought creative cloud but suddenly I found that some of them says trial on it why is that?
sign out and then back in to your cc desktop app using the same adobe id used to subscribe, You are no longer signed into your Creative Cloud applications
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I got my adobe creative license but the app are asking for the serial number. What can I do?
Welcome to Adobe Forum,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree -
I want to download apps via creative cloud but the Apps window is giving me a "Download Error" page
I uninstalled creative cloud, re-installed it, checked if my IOS is up to date and no updates were required, tried many times to "Reload Applications" in the Apps window, however nothing worked! the error persists.
I have the same problem, Sorry, cannot help.........
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I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.
sign out and then back in to your cc desktop app.
if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later -
I am trying to upgrade my Creative Suite 5 to Creative Cloud but am being told that I do not qualify for the upgrade, does anyone know why?
If you have the Education version you do not qualify due to the LARGE Education discount
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I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
So I just got a message from Apple saying
"Your Apple ID was just used to download Podcasts from the App Store on a computer or device that had not previously been associated with that Apple ID"
I am new to Apple products and signed up to the app store about an hour before but have not downloaded any apps yet.
I also turned on iCloud Drive.
Neither of these are Podcasts and I do not have any Podcasts on my device.
The message is a really poor warning, it could for instance list the IP address which would immediately tell me if it was me.
It could list what type of device it was.
It could list what Podcast was downloaded.
But no, just some random message, probably generated by the really bad default iPhone settings that put ease of use before security.
I have a long complex password that I do not want ot have to change just because Apple generates a stupid message.
On Google you have a log of all logins and devices, is there something similar with Apple, so I can figure this out?Kroll17 wrote:
I don't know, I thought it was pretty clear
"was just used to download Podcasts from the App Store"
it said it was used to download a Podcast from the App Store
I have not down downloaded any podcasts and there are no podcasts in the podcasts app, of course if Apple were to list the podcast that was downloaded, the IP address and the device it might help one dismiss the message.
I am running the latest v8.1.1 although how the version of my OS related to a message generated by Apple servers is beyond me, unless my device is not authenticating properly so Apple thinks I am someone else but then as I have not downloaded any Podcasts that would not seem to be the issue.
It does NOT say you downloaded a podcast. First, podcasts are not downloaded from the App Store; they are downloaded from the iTunes store.
It's very clear to me; the app named "Podcasts" was downloaded, not a podcast. "Podcasts" is a app provided by Apple for managing and downloading podcasts. -
i want to update my ipad2 when i used to download the os it shows error as network timed out and i repeated again and again always it shows that network timed out but the apps are downloading but large apps are't why?
Try temporarily turning off all your firewall and antivirus software until the download has completed.
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I am using iPhone 4S , iOS 6.0.1. I can sign in using my apple password, but the App Store showing message your password is incorrect. Do any one help me?
Try This...
Close All Open Apps... Sign Out of your account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
i don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio
https://expresslane.apple.com/
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How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)? My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone. I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)). Any help would be appreciated.
ThanksHello mcegirl4,
Thanks for using Apple Support Communities.
Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
Download past purchases
http://support.apple.com/kb/HT2519
Take care,
Alex H. -
I want to buy a book I created in iPhoto. I want to leave blank some spaces in the photo layout, but the app won't let me "buy the book" unless all the layout spaces are filled.
That is correct - you must have a photo in every photo frame to order
LN -
If I choose not to continue using creative cloud after the 30 day trial
I downloaded the 30 day trial of creative cloud and I'm concerned that once it's over, or I choose not to use it, will I still be able to use my CS5? What happens to the existing CS5 files once I open them in creative cloud?, etc... A little nervous about the repercussions.
Trials end after 30 days... anything else requires a paid subscription... Cloud Plans https://creative.adobe.com/plans
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Having problem downloading creative cloud (not the apps)
I am having problem downloading the creative cloud itself. It first said error 201. Then I downloaded the installer a second time. It is now stuck at a fifth of the entire download for the past half hour. What to do?
Moving this discussion to the Creative Cloud Download & Install forum.
Tracylynn715 which operating system are you using?
If you are using Windows please cancel the current installation. Once the installation is canceled please rename the C:\Program Files\Common Files\Adobe\OOBE folder to OOBE_old. Once the folder is renamed please try installing the Creative Cloud Desktop application from https://creative.adobe.com/products/creative-cloud.
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