I just want to book an engineer
It just takes me to a page to tell me how to test it myself, I just want someone to come out, I don't care about the fee, waited from number 59 on online help, got to number 1 and it says nobody available, and threw me out, I'm back in the queue again now at 64!!!
I just want to phone a person
Solved!
Go to Solution.
See link for how to contact BT, but if you post what your problem is, somebody on the forum may be able to help.
https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdG...
Similar Messages
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I Built a book on my Mac, thst I sell, and it seems I cannot order anymore until I upgrade to Yosemit. I try but apparently don't have enough space on Mac. Can I take Mac in somewhere so a tech can install more memor? I need this book! I have buyers waiting!!! Please help me!
Go step by step and check.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
http://support.apple.com/kb/PH13806
4. Disk space / Time Machine / Local Snapshots
Local backups
http://support.apple.com/kb/ht4878
5. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
6. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
7.Try OmniDiskSweeper. This will show the storage size details of the items.
https://www.omnigroup.com/more
Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
Be careful. Delete only the files that can be safely deleted. If you are not sure about any file, don’t touch it.
8. Move iTunes, iPhoto and iMovie media folders to an external drive.
iTunes
http://support.apple.com/en-us/HT201562
iPhoto
http://support.apple.com/kb/PH2506
iMovie
http://support.apple.com/kb/ph2289
Can you run EtreCheck and post the report here please?
EtreCheck: https://discussions.apple.com/docs/DOC-6173 -
Can i make a book in iPhoto without using any of the built in layout templates, which are too limiting when i have already cropped my pictures to show just what I want. Ideally I just want to drag and drop and arrange and size the pictures myself
If you have Pages you can create customs pages for your book as TD suggested. If you have Pages from iWork 09 or 11 this app will add 80 or so additional frames to those offered: Frames and Strokes Installer. Don't use it on the latest Pages version, however.
This tutorial shows how to create a custom page with the theme's background: iP11 - Creating a Custom Page, with the Theme's Background for an iPhoto Book. Once the page is complete to get it into iPhoto as a jpeg file follow these steps:
Here's how to get any file into iPhoto as a jpeg file:
1 - open the file in any application that will open it.
2 - type Command+P to start the print process.
3 - click on the PDF button and select "Save PDF to iPhoto".
NOTE: If you don't have any of those options go to Toad's Cellar and download these two files:
Save PDF to iPhoto 200 DPI.workflow.zip
Save PDF to iPhoto 300 DPI.workflow.zip
Unzip the files and place in the HD/Library/PDF Services folder and reboot.
4 - select either of the files above (300 dip is used for photos to be included in a book that will be ordered).
5 - in the window that comes up enter an album name or select an existing album and hit the Continue button.
That will create a 200 or 300 dpi jpeg file of the item being printed and import it into iPhoto. For books to be printed choose 300 dpi. -
Just want the information to be out there - my Mac Book Pro has been stolen! Serial no W8****ATN, model A1278 what could I do to track it or at least block it?
<Personal Information Edited by Host>You can use iCloud to lock it if you had that set up. Otherwise, the only thing to do is report the theft to the police. You may want to contact your homeowner's insurance to see if it would be worth filing a claim with them also.
~Lyssa -
I have Os Lion on my mac book pro, im not a fan of this because i cant run many games, i have the disk for snow leopard my machine came with but i get a error saying "unable to unmount disc" when i try erase my hard drive i just want OS SL back any help?
many thanks Carl.You must boot from another drive in order to erase the system drive.
Try starting up with Snow Leopard DVD inserted and C depress. That should get you booted from the DVD. Then start Disk Utitlity from DVD and erase the disk then you should be able to install Snow Leopard.
Remember that everything will be removed from the disk when you erase it and install Snow Leopard so backup first.
Allan -
I just bought the book Christine, by Stephen King. I didn't realize that it was in German. I don't want money back, only an English copy. Can anyone help me with this?
Is the English-language version available in your country's store and if so is it the same price ? You will need to try contacting iTunes Support, either via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or if the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have never been so upset with an application! I swore by Firefox before but now I might just go back to Safari. I'm not willing to ge into the innards of 2 computers to try and fix things. I just want to revert to the last 3 series Firefox I had before downloading Firefox 4.
Please help!
Marc-AndréSnow Leopard breaks quite a few drivers - my Canon exhibited the same problem.
I eventually found updated drivers on the Canon website. You can try that with the HP, but if the all-in-one is more than a year or so old, don't hold your breath.
You can also try Software Update to see if it will offer new drivers, or failing that go to the Support Downloads site and search for HP updates.
In fact there's a new one for HP at the top of the list just now.
You may not necessarily want the latest one, though - check the specs to see if your model is covered; if not, search for the previous update etc. -
I am trying to play music on my iTunes that I had burned from either CD's that I had bought & own (in order to preserve the CD from damage and it is all only for my personal use) or purchased through iTunes. Much, but not all of this was done on an old computer, and on old e-mails that no longer exist, and for that matter I have no clue what the passwords could possibly be! The computer that I use now is at least 10 years old, so how am I supposed to remember passwords from that long ago? I am constantly being told to reset my password, but that apparently just seems to compound the issue. One account will not even accept my birthday and my security question which I know with 100% certainty are correct. I JUST WANT ACCESS TO MUSIC I OWN OR HAVE PURCHASED over the past 20+ years, and I don't care what computer I did it on or what e-mail address I used, and forget about trying to recall my password! Apple makes it so difficult to do passwords it's ridiculous! I would need a book to write down every password that I have tried, and apparently not succeeded in using! add to my frustration is that my son put literally TONS of his music onto my computer and used his various Apple ID's and passwords, and it's just a bumble cluck of a mess. AGAIN, I only want access to MY MUSIC!
You're supposed to remember them or make note of them because they are key to a resource in which you have invested financially, just like keeping records for bank accounts you have or keys to your car. It is just that people haven't woken up to the importance of having a digital legacy too.
Here are resources for forgotten passwords:
https://iforgot.apple.com/
http://www.apple.com/support/appleid/contact/
Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." -
Is there a way to make a smart "playlist" of specific books in my iTunes library, and copy ONLY THOSE books to an iOS device? I own an iPad and an iPhone but I want different books on each different device. When I've tried this, the iOS devices don't seem to respond.
There is no playlist for iBooks, butther eis nothing to preent you from choosing to download specific titles from itunes, or syncing just specific titles to an individual device.
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What is difference between air play and home sharing when wanting to show photos on HD tv through apple tv? Just bought Mac book air and apple tv.
You would have to use home-sharing if streaming from a computer. Computer would need to be on and running iTunes.
http://support.apple.com/kb/HT4352
Airplay would be useful if streaming from an IOS device
http://support.apple.com/kb/HT4437 -
i have just download a book from itunes store but, since i don't have an iPad, i can´t read it or even see it. Can anybody help me? Can i convert it? Thanks.
Every purchase page for an ebook has a section that says "Requirements". What does that say for your particular book? That should give you the answer to your question. Conversion is normally not possible.
But there are some exceptions. Please provide the Title of the book if you want further help. -
Hello I have an old Imac OS 9.2 I just want to run quick books on, how can I remove the browsing program call Dora and clean up I really don't need to have internet,, its just for some bookkeeping... thanks
You are posting in an Intel based iMac forum. If your machine is running 9.2 then it's probably 10 years old or more and NOT and Intel machine. Please re-post in the correct forum.
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I just downloaded a book from ibooks and it says that it is unable to open the book
i just downloaded a book "made for ibooks" after downloading the ibooks app. However when I click on it it say it is "unable to open". I thought it was a download issue, and went to download it again, but don't have that option, as it says it is "downloaded".
Hello, jbc1952.
Thank you for visiting Apple Support Communities.
I would recommend deleting the problematic book and downloading it again by accessing your previous purchases. Here are a couple articles that will help you with this process.
iPhone, iPad, or iPod touch
Before you delete, find out if you'll be able to download the book you deleted again (it depends on where you live). To delete a book:
Tap the iBooks app.
View your Purchased Books collection.
Tap Edit.
Tap any books you want to delete.
Tap Delete.
You'll have the option to delete your book on all your devices.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac Apphttp://support.apple.com/kb/HT5772
Books
Follow these steps to download purchased books:
Tap iBooks and tap Store.
Scroll down and tap Purchased.
Tap the book that you want to download.
Download past purchases
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
I have an hd movie on both my ipad and iPhone 5, using airplay on my apple tv with my iPhone 5 plays perfectly but gets stuck with my ipad 2, almost like its buffering? I just want it to play smoothly like with my iPhone. Any suggestion?
About 6 months ago I discovered iTunes was set by default to 720p. These MUST BE CHANGED TO 1080P!!!!!!!!.......So I installed FULL 1080P file on my laptop on iTunes... When I download movies on iPhone 5s/iPad mini the file is 720p So within about 60 seconds of starting download of 1080p files into my laptop of iTunes purchases. It was at that moment that I realized it was that file my laptop has on file to sync to my Apple device...Ten minutes later when the first 1080P HD file was downloaded I must say... The resolution is amazing... I now use this same process to install movie files from iTunes.. In FULL 1080P.. Not 720P... Works on my iPad mini also... Avatar is 5.4 GB if installed over Wi-Fi... However sync with laptop and file is 6.5 GB in size... Called Apple told them... No reply yet.... You must delete 720P files from your laptop... Look for file size in any movie purchase and you will see DOWNLOAD IN 1080P.. This will open preferences in iTunes for you to the correct tab so you can change setting to 1080p from default of 720p... DELETE any downloaded movies already downloaded into laptop... You can check file quality by right click on any movie folder and the look at movie info... Will say 720p HD... Delete to recycle bin and iCloud will appear on each movie... Now download 1080P HD file... When completed. Right click any file to verify it is 1080P HD... The sync with device...... And get ready to be upset with Apple for holding back your device for the last 2 years 3 months and 16 days......And be ready to catch your jaw from hitting the floor when you see your screen in full 1080P HD.... Apple Engineer's were asleep.....
You will notice better pic quality... Apple by default is still sending the 720P file to the new iPhone 6 plus over wifi and sync.. howve this process above will give you full HD file for your Apple device... -
Just purchased Mac Book, VERY new to Mac world, "ouch",, I am looking to design my own website,, is there a program built in that will allow this, if so,, what is it called, and where can I find it??? Thanks,
There are many ways and applications that you can use to build a web site. Which will be best for you will depend on the site you want to build and your level of expertise. Many experienced web developers just use a text editor, often one with specialized features for web programming (BBEdit, for example), but there are programs that can offer additional help, up to and including "drag and drop". Without knowing more about your needs, it's difficult to offer specific advice, but here are some possibilities:
iWeb - came with your Mac. Easy to build but rather limiting in what you can do.
RapidWeaver - more flexible and capable than iWeb but harder to use; sort of an "inbetweener" application
Dreamweaver - powerful but expensive and a steep learning curve
There are of course a number of other options. If you can provide more detail about what you wish to build and your level of experience, someone can probably make more targeted recommendations.
Regards.
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