I just want to know how can i unload may balance.? Im in japan store but my friend gave me itunes card from canada. I still have 145 yen. How can i unload that balance i want to change to canada store
A
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of Issue
Similar Messages
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I just want to change my billing information!!!!!! How do i do this?? So frustrating
I just want to change my billing information!!!!!! How do i do this?? So frustrating
Start with the AppleID page and go to Manage Account.
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I forgot my security questions, now Im locked out of my account. How can I log in. I just wanted to change my password
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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I just bought a macbook pro and I want to know how to restore pictures that were backed up on iCloud but then deleted from my phone. Isn't that the point of the backup so I can delete and make more space. Please help!
Log into the iCloud on your MacBook Pro and enable Photo Stream:
Then launch iPhoto and set iPhoto's Photo Stream preferences to the following:
Then check the Photo Stream section of iPhoto:
This is to confirm that the photos are still in Photo Stream. If they are they will be imported into the library.
NOTE: not all photos in an iPhone will be in the Photo Stream. PS only keeps photos in it for 30 days.
If you have the missing photos in your library put them in an album. Connect your iPhone to the Mac and open iTunes. In iTunes you can select that album in the library and sync the photos to your iPhone to get them back on the iPhone.
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Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment details!! thanks in advance!!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I am trying to update an app, but its asking to connect to a wifi or downlown it in itunes. There are several apps that need updating, I can't do either or, or maybe I just don't know how to do it.It's saying that the app is over 50MB. But it's not telling me which app. Help!!!!!!!!!
Well, I just purchased Linksys wifi and hooked it up. It's running fine. When I go to my IPhone settings to see is I'm connected to a wifi, it shows that I am not connected. When I hit my wifi to see or to connect, it takes me to the wifi networks and it's showing my secured wifi as being locked and my guess wifi as not locked. How do I sign in to my own wifi network.
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In updating my iPod to 6.1.2, I received an error during the update. Now, my ipod is not rebooting. It continues to display a screen showing usb to Itunes picture. Turning off and back on, it goes back to this picture. I don't know how to reset so that I can restore from my backup.
A similar thing happened when I updated the ios on my ipad. But, I was able to reboot, and then restore from backup. How can I get my ipod to reboot and allow restore when it is not even recognized as I reconnect to my computer?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi I just need to know how to upload folders of images to iCloud and send links to clients from my iphone when on location as was simple with MobileMe. I'm a professional photographer so it needs to be as easy as it was under Mobile Me. I've looked at several alternatives but they don't seem to give the same facilities of uploading folders from the Mac then sending the link from the iphone. It seems that the iCloud does n't offer this facility so any ideas would be appreciated.
ThanksWelcome to the Apple community.
If you are doing this from your phone (as you mention) then you can use the new iPhoto Photo Journal feature to do this.
Unfortunately, iCloud does not offer equivalents to Mobile Me’s iDisk, Gallery or Web Hosting services. You will need to find a third party solution to replace these services. You might consider DropBox, SugarSync, MediaFire or any other service that offers online storage. -
I just want to change the name of my network. no other settings?
I just want to change the name of my network. no other settings?
We can likely help, but we do not know what device that you are asking about....or....what version of AirPort Utility that you have on your computer.
(Normally, we would know things like this, but our crystal ball is broken). -
I made a movie in iMovie and want to make copies. I lost the iMovie file, I just need to know how to copy a disk. HELP!
Not sure if you really mean disk (HD) or disc (CD/DVD). Check out this YouTube video
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I recently uninstalled itunes to work on other computer issues. I was told I would be able to reinstall itunes, and through my apple account retrieve all of my music. I just don't know how to do that. Can someone please help me? Thanks!
okay, I figured it out. But for anyone else with this same issue. Open up your itunes. On the panel, on the left hand side, click downloads. It won't show your old stuff, but on the botttom right hand side, there will be a button you can left click that reads "download previously purchased" and everything shows. You just select all and confirm download. YAY! Glad I got my music back :-) Hope this helps
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you have rentals that have not expired. what does that meen?i just want to change the country please help
I have the same problem
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contact from my phone book just disappeared.dont know how ..and it happen second time in 1 month time. Apple customer service in India is crap... Sorry to say but 700 contacts got disappeared.can someone tell me how to get this contacts back on my phone.plz
the same problem happened to me also, i felt that while playing hay day, if some calls came in between and if i answered the call, the setting of all the icloud items turns off. (i have backup of all the items on icloud), after deleting the account and making settings of mail, contact, calander etc on on mode and after rebooting the phone, it again download from icloud server. but it is just a headache. do not know how to handle this.
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I'm eligible for a device upgrade. Right now I just want to change plans. Will changing plans initiate a new contract or can I change plans whenever I want to?
You can change your plan anytime without affecting your upgrade date.
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when i hooked up my ipod to my computer and opened itunes it wouldnt connect to it. therefore i cant add music. why wont it show up, or sync? i just got the itunes update also so i dont know how to add music to my ipod if it changed.
Hello AnthonyHamilton,
The following article can help get iTunes to recognize your iPhone again.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
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