I just want to upgrade from 5.7 to 6. can you tell me how?
Please show me how i can simply upgrade to lightroom 6
The above is essentially what I did. I then downloaded my "upgrade" and ran the installer. At some point I was asked for my old LR serial number and my new LR6 serial numbers. I supply both. LR6 seems to work ok.
BUT:
1. I then received email from Adobe saying Welcome to Creative Cloud (some 26 mins before I received my LR6 serial numbers by mail). It seems that despite my attempt to buy the standalone (perpetual) licence I have actually been given the CC version. However, my LR6 splash screen shows Lr and does not show Creative Cloud;
2. After searching some online forums I discover that one can cancel out of CC membership by logging in to Adobe and managing the account to cancel CC. I try this but discover that one cannot cancel a CC trial!
3. I contact Adobe online support by chat to check if I have the perpetual (standalone licence) or the CC licence. They thought it was perpetual. I am transferred to Adobe Technical Support. I am advised that my trial cannot be cancelled and just to wait till it expires. This seems to be 30 days from when I start using it. But I am not using anything in CC!
4. I use LR6 to process a bunch of photos, stopping and starting it a number of times with no particular problems over a few days.
5. I subsequently discover that a perpetual licence installation supposedly shows the LR6 serial number inside LR Help System info. My installation does not. It does however, show "Lightroom version: 6.0 [1014445] License: Perpetual" !
6. When checking this I discover that I am, unknowingly, signed in to Adobe. I sign out and get a window saying that sign-out will deactivate my LR6 licence on my computer (and can then transfer to another...)! I sign out.
7. When I then try to start LR6, I get a popup window message saying "Sign In Required Please sign in with your Adobe ID". And then saying "Terms and conditions for trial software" and then saying they may ask for optional information to tailor content for me. This was one of the reason why I chose not to get CC. And I did not "trial" LR6 I bought an upgrade perpetual licence! This popup message window belongs to a program called "Adobe Application Manager". It's Help About shows: Version 8.0.0.160 (8.0.0.160). I did not install any such program. I conclude that the LR6 installation bundled it, even though I bought the perpetual (standalone) licence.
8. I do not sign in and quit Adobe Application Manager. LR6 does not start!
9. I start LR6 again but this time sign in. I then get a new popup window from Adobe Application Manager saying "30 Days Remaining" with buttons to "Get started", "Licence This Software" and "Start Trial". I am loath to do anything which places me in any trial that I did not sign up for. I click "Licence This Software". I get a new window seeking my LR6 Serial Number. When I enter that LR6 starts again. LR6 shows me as signed me in again.
10. I repeat the sign out and deactivate process. I disconnect from the internet and try to start LR6. It will not start because I cannot sign in!
11. I contact Adobe Support by online chat again. Their transcript says it took 02:02:51 actual chatting time. They chack my accoutn again and confirm that I bought a perpetual Licence. They offer to give me my serial numbers. I explain that I have them, just that LR6 does not! I am transferred again to Adobe Technical Support. They ask my about my issue with LR4 and LR5. I have none. I explain again that I bought LR6 perpetual but seem to have been given LR6 CC. I am told that if I download LR6 Trial I can convert it to activate LR6. I specifically ask "Are you advising me that the only way to get a LR6 perpetual licence is to first get the CC version?" The answer is yes! I am told I can download it again. I advise that I still have the download.
12. I am advised to just sign in and activate... I do and show them my LR6 Help System info.. does not show my LR6 serial numbers so I do not have LR6 perpetual up and running and I am still in a CC trial that I DID NOT SIGN UP FOR!
13. They suggest I contact www.forums.adobe.com. I do and find this thread.
I would like the following answer please:
1. How can I exit the CC trial and remove any and all CC related programs from my computer (Apple Mac). I do not want it, I do not want to be in it.
2. How can I successfully get LR6 Perpetual (standalone) up and running without being signed in to Adobe.
Any help addressing these issues would be of great benefit and comfort to me.
Similar Messages
-
I want to upgrade from cs3 design premium to cs6....how do i do that?
You cannot. There is no upgrade path from CS3 to CS6 any more. That window closed a couple of years ago.
Your options now:
Buy a full new version of CS6, or
Join the Cloud -
How can I unlock my iphone from Iusacel (Mexico) I moved to Canada and the Iusacel company told me they cannot do it. Can you tell me how? I want to keep using my iphone.
The normal process is to request the unlock with the carrier. They process it and pass it on to Apple to be applied to the Apple's iPhone database. The carrier would then inform you when Apple has provisioned the unlock, and you would restore your iPhone as a new device in iTunes to apply the unlock (you would get a message at the end of that restore as new in iTunes indicating the unlock was successfully applied). You could then restore your iPhone from backup to get everything back as it was.
However, for some carriers, you seem to beed to complete the iTunes restore from within the country where they provide service. Regardless, have you tried restoring as new in iTunes to see if it processes any provisioned unlock request? Just be sure to backup the iPhone first, before restoring as new. -
i have an I pod 4th generation and an I phone 5s, now i want to transfer my music files from I pod to I phone via Bluetooth, can you tell me how to do this??
Withour know what the error message said try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
I want to maintain Safari 10.6.8 on my computer and then install Maverick on a separate internal drive so I can run new FCPX software and maintain the older OS for my older software versions. Can you tell me how please?
I see an upgrade path from Safari but don't want to change that and would like to be able boot from Maverick when needed.
Is this possible and how?
Thank you!On the Apple site I see an upgrade path but not from scratch. I will use my current systems and then it place a complete install of Maverick on the other drive to boot from?
Thank you! -
I Want to Buy MacBook Pro 15" In Installments, Can You Tell me The Plans. And I Am Indian So Please tell me Indian plans.. I Am really Excited About My MacBook pro .. Please... Copy Paste All The Information Please Don't Give the Link .. Please...
Thanks in Advance
SANCHITYou're asking in the wrong place. This is a user forum and contains no official information from Apple. I suggest you contact an authorized Apple dealer in your country.
-
Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
my ICCID is 8935905000307066111Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.
-
I want download i tunes 7.1.1 so can you tell how can i download
i want download i tunes 7.1.1 so can you tell how can i download
If you mean that you want to update your device to iOS 7.1.1, then if it supports iOS 7 and you already have iOS 5+ on it then you should have a Settings > General > Software Update option on it for direct update. If it's on iOS 4or below then you can only update by connecting the device to your computer's iTunes (you will need an up-to-date version of iTunes on your computer). Whichever way you do the update first copy any purchases over to your computer's iTunes via File > Devices > Transfer Purchases, take a backup, and preferably take your own copy of any important documents/photos (they should be included in the backup, but it's best to have your own copy as well)
Updating iOS : http://support.apple.com/kb/HT4623
If you want to update your computer's iTunes (the current version is 11.2.2) then :
on a Mac in iTunes : iTunes > Check For Updates
n a PC : Help > Check For Updates
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/ -
Question
I asked Firefox to remember a password when I first went to a secure website. Now I want to undo that. Can you tell me how,please? JohnYou're welcome
-
TS1702 can you tell me how to delete an app from my I-pad?
can you tell me how to delete an app from my I-Pad2?
Hold down on the app icon until it wiggles. Then tap the X on the icon to delete it. Tap the home button when you are done.
-
Hi
Please can you tell me how I sync my photos from my photo library to my Pc? I have managed with all other photos but the ones on this album don't seem to be syncing?
Please help!
Thanks,
JaneFirst check to be sure your comuter is 'Authorized'.
Plug in your device and select it from the 'Devices' list in iTunes.
You can manually manage the content from the Summary tab OR sync the tunes and other media from the other tabs (music, apps, photo's etc).
You can sync different content to different Devices from the same iTunes library. I have 2 iPhones, multiple iPods, multile iPads etc all on the same library with different content on each device.
MJ -
HI bought a new camera Nikon D610 , I am using adobe photoshop CS5 extended, I want to edit my photos in camera raw but it is not possible to do so . I need to download camera raw plugin for CS5 can some tell me how to do so or if there is a link for the camera plugin.
Many thanks Pitt.For that Nikon model you need ACR 8.3 that means CS6 or CC. Or you can download the DNG converter convert your Nikon RAW files to Adobe RAW files. And then process the Adobe RAW files with CS5 ACR version 6.7
Camera Raw plug-in | Supported cameras -
I want to downgrade my iphone 4 from ios 7 to ios 6 can you tell me how to do it?
I'm facing some problems in runing ios 7 on my iphone 4.I'm totally sick of it and want to downgrade it to ios 6 plz give me some suggestions.
You can't
Seeing as how you are not going back to iOS 6, maybe if you share your problems here someone might be able to help you;. -
Can you tell me how to get back to just one window at a time?
I sometimes like to use the tile tabs option, however, now every time I open a new window, there is always a minimum of two tabs. I just want to go back to viewing one window at a time when I am opening different windows.
A new window opens by default the home page(s).
*https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols -
I don't like Firefox 4 because I can't tag things on delicious, AND I can't save multiple sessions. The "Restore Previous Session" button isn't helpful because sometimes a new session launches from an email link, and then the previous session I wanted to save is lost. If I can't downgrade, I'll switch to Google Chrome. I am not interested in hearing about workarounds. Thanks.
http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox
http://www.mozilla.com/en-US/firefox/all-older.html
Maybe you are looking for
-
How do I use nested Label with nested Switch in Powershell?
Hi, I am trying to run the script with Label and Switch in Menu format so that the main module calls the submodule and ends in the submodule. The submodule should be able to call another module. Please correct the script, as I think I am going wrong
-
IPod 4G keeps crashing, freezing and shutting down randomly
I think since the IOS7 update, my Ipod keeps on skipping songs, freezing on apps, crashing on apps and sometimes shutting down randomly. I have tried deleting from multitask, and shutting down (which only works for like 10 mins). How can I fix this?
-
Photosmart 8750 4x6 photo printing skewed
I am using a Photosmart 8750 on a home network with 4 computers, one with XP-Pro SP3, one with XP-Home SP3, one with Win98-SE, and I've just done a clean install on the 4th machine of Vista-Ultimate 64-bit SP-1. The three older machines can print a 4
-
How to calculatee Dep manually and how to update fixed assets register
Hi Gurus, I have a issue like Asset vale is Rs. 1000 Dep % is 1st year 35% 2nd year 15%3rd year 15% 4th year35% for 4 years .if buys another asset in addtion to old asset Rs.500 the depreciation is same has earlie said percentage . my clients want
-
Why is the Inspect Button not viewable in Dreamweaver CC?
I've followed along with this tutorial successfully: http://www.adobe.com/inspire/2013/06/css-designer.html EXCEPT that no matter what I do, I can't get the "Inspect" button to show up in my Dreamweaver CC. Somebody please help? I've searched every