I Just want unscripted help and information

I reported total loss of service this morning, but have had nothing but scripted replies from the call centre. All I want to know is why I have no service and why it is going to take until the end of the week to resolve. I have two children studying A levels who need to do research and homework on line, the cloud is a wonderful thing, so glad that schools have adopted it so keenly. I was also due to work from home this week but now will have to commute to the office. PLEASE B.T just explain whats wrong and why it's going to take so long!!!! Do I still pay line rental when I have no service, and no it is not my internal wiring before I get asked that again!!!!! Thank you for listening to my rant.

It can take anything from a day to several weeks to fix a fault, and nobody will know until an Openreach engineer locates the problem.
The worst case is probably when the problem is with a cable running under a public highway. Openreach can't just dig up the road - they have to get a permit from the local council first, then employ a team of contractors to dig a hole, before the engineer can fix it (unless the hole turns out to be in the wrong place...). Dodgy telephone poles that are unsafe to climb can also be a problem.
The best case is when a wire's come adrift, and the engineer just connects it back again.
If the line's down for more than 3 days, you can claim back the line rental for the period in which you had no service. It will be credited to your bill. But remember to ask.

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HT6154 Can someone please just help me figure out how to update this stupid phone without losing anything? I somehow have more than one Apple ID on this,but I just want my music and my pictures to stay and I'm terrified of losing these things.

Can someone please just help me figure out how to update this stupid phone(iPhone 4)without losing anything? I somehow have more than one Apple ID on this,but I just want my music and my pictures to stay and I'm terrified of losing these things. I have a lot of music from old CDs on here,and for some reason I can't even transfer them manually onto my computer. I'm not tech savvy whatsoever. Someone please help,having my music is the the whole reason I still have this phone.

First read about back http://support.apple.com/kb/ht1766
Then read on how to transfer photos to your computer http://support.apple.com/kb/ts3195
Then
UPDATING iOS
Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
The following link explains how to update http://support.apple.com/kb/HT4972
This link explains how to update using wireless http://support.apple.com/kb/HT4623
This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

Can i make a book in iPhoto without using any of the built in layout templates, which are too limiting when i have already cropped my pictures to show just what I want. Ideally I just want to drag and drop and arrange and size the pictures myself

Can i make a book in iPhoto without using any of the built in layout templates, which are too limiting when i have already cropped my pictures to show just what I want. Ideally I just want to drag and drop and arrange and size the pictures myself

If you have Pages you can create customs pages for your book as TD suggested. If you have Pages from iWork 09 or 11 this app will add 80 or so additional frames to those offered: Frames and Strokes Installer. Don't use it on the latest Pages version, however.
This tutorial shows how to create a custom page with the theme's background: iP11 - Creating a Custom Page, with the Theme's Background for an iPhoto Book. Once the page is complete to get it into iPhoto as a jpeg file follow these steps:
Here's how to get any file into iPhoto as a jpeg file:
1 - open the file in any application that will open it.
2 - type Command+P to start the print process.
3 - click on the PDF button and select "Save PDF to iPhoto".
NOTE: If you don't have any of those options go to Toad's Cellar and download these two files:
Save PDF to iPhoto 200 DPI.workflow.zip
Save PDF to iPhoto 300 DPI.workflow.zip
Unzip the files and place in the HD/Library/PDF Services folder and reboot.
4 - select either of the files above (300 dip is used for photos to be included in a book that will be ordered).
5 - in the window that comes up enter an album name or select an existing album and hit the Continue button.
That will create a 200 or 300 dpi jpeg file of the item being printed and import it into iPhoto. For books to be printed choose 300 dpi.

I have my creative cloud blocked because, i just want to pay and have it working again

I have my creative cloud blocked because because i did not pay one month the subscription, i just want to pay and have it working again. I need it to work.

Hi asantanetwork,
It looks like there was an error with the settlement, however i have checked now and there should not be anly problem, please launch the application and click on license this software tab, and enter your Adobe id and password.
It should work perfectly fine.
Please do send me a message in case if it does not works.
^Ani

I just want to get and pay for InDesign.....

I have downloaded inDesign for 30 days and then I ask to keep it and oay for it every month.
But I can only subscribe in Sweeden, but I'm living in Denmark!
I just want to go to a danish site, where I can pay in danish Crowns!
I got a mail from a swedish Adobe manager: Just use this link and everything will be okay. But it do not work. I still can't use InDesign!
But I receive a lot of pr mails from Sweeden - why? They even don't reply at my messages.
Is it really impossible for my to get and pay for InDesign and other???

Hi Susanne
The country associated with your Adobe ID is Sweden rather than Denmark which is why you are directed to the Swedish site.
I've made a change in our system so please create a new Adobe ID using the same email address and select Denmark as the country. You will then be able to purchase in Danish Krone.
Kind regards
Bev

Does aperture vault update just add new photos and information?

I am wondering if the Vault function when updated will just add the new photo(s) and new adjustments or replace the entire vault. I have already copied the entire library as a back-up on a different external. Was planning on just manually updating the files but wanted to try out the Vault. The information is unclear that it only updates NEW photos and info while keeping the vault and just adding.... Any answers would be great. Thanks...

Seattle,
I think I understand your question, but I got a little fuzzy after reading this:
The information is unclear that it only updates NEW photos and info while keeping the vault and just adding....
Anyway, when you perform the "Update Vault" function, Aperture does replace the vault. It updates the vault such that it reflects changes to your library since the last time that vault was updated. With a large library, but only a few changes, the vault update is pretty quick.
nathan

Help and Information with Wine Package Arch64

Hello,
Sorry if i put this in the wrong area or anything like, i'm new on Arch and on this forum and sorry about my poor english, i'm from Brazil,english it's not my native language
I'm using Arch for 2 days, i was a Debian user, actually, i'm still have Debian on my master hard drive, but, i'm planning to change for arch because i really like the distro.
I was giving a shot with Arch and i really liked alot the system, it's really simple, really fast, really stable and the most important to me: REALLY UPDATED!
Well, i need more like an information, and i cant find-it. I'm maintainer of some apps at WineHQ and i prefer to use Wine Development release instead of the Stable Release,
The wine now is in Stable with no development release (Wine 1.6), and i really don't know if the Arch Packages maintain the Stable (most likely) or when there's a Development release they jump to the next Development release (i think will be 1.7.0).
If the wine will continue on stable release, i want to know how to compile a package to Wine Development (and in the future, i may create a AUR package to help the Arch Community, something like wine-dev).
Well, i've tryed the basic (classic) steps (configure,make,make install), but, on debian i have the apt-get build-dep to get all wine compilation dependencies and on arch i can't find then.
On the configure i get the following dependencies missing:
configure: libOSMesa 32-bit development files not found (or too old), OpenGL rendering in bitmaps won't be supported.
configure: OpenCL 32-bit development files not found, OpenCL won't be supported.
configure: libhal 32-bit development files not found, no legacy dynamic device support.
configure: lib(n)curses 32-bit development files not found, curses won't be supported.
configure: libsane 32-bit development files not found, scanners won't be supported.
configure: libgphoto2 32-bit development files not found, digital cameras won't be supported.
configure: libgphoto2_port 32-bit development files not found, digital cameras won't be auto-detected.
configure: liblcms 32-bit development files not found, Color Management won't be supported.
configure: gstreamer-0.10 base plugins 32-bit development files not found, gstreamer support disabled
configure: libcapi20 32-bit development files not found, ISDN won't be supported.
configure: libgsm 32-bit development files not found, gsm 06.10 codec won't be supported.
I'm trying to install lib32-* packages via pacman but, even then, i can't solve this dependencies to compile.
I'm also instaled the base-devel package
I'm searched on both Arch Official Packages and AUR but i can't find a wine-dev package/pkgbuild.
Sorry if i said something stupid or wrong, i'm new on the arch system, i'm still learning how everything work rsrs.

the pkgbuild and other files needed to build wine are here : https://projects.archlinux.org/svntogit … kages/wine
the logs of previous versions are here : https://projects.archlinux.org/svntogit … kages/wine
For building wine you'll need to install the multilib-devel group .
Also read up on ABS and makepkg in the wiki.
Last edited by Lone_Wolf (2013-07-18 22:36:48)

HT1414 my Iphone is saying i need to restore but I do not want to i just want to cancel and go back to the main page slide bar

I plugged in my iphone to sync, and then got the picture of cable and saying have to log in to itunes and now its asking me to restore
I do not want to restore as I have not backed up my pics contacts etc and I did not sign up to cloud
PLEASE HELP!!!!
Is there any way to just go back to the slide regular and omit this stage to restore
there must be something you can do so I dont loose everything on my phone
thank you,
Barbara Anne

Is the phone working if it is not connected to the computer? I would imagine it is not. If the same screen is being displayed, the only option you have is to restore. If you did not backkup the data prior to this, then you will not be able to recover it. At this point, the data is already gone.

I just want itunes music and database to be on external HD not internal

What am I doing wrong. I have itunes music library on my external HD and my itunes preferences say that my itunes music folder location is just that. It's about 41 GB. Ok, but why on my system drive is there an itunes folder in the default user music folder and it is 7 GB and there are certain titles in there that did not make it to the external. The database files are in there as well. Shouldn't everything be located in the external itunes music folder including the database files ? How do I have itunes automatically update the external HD folder and put the database files in there as well and stop using the internal system drive for storage and database.

I did that a while ago. But now it seems there are 7 GB of stray files. Is there a sync feature that moves only the itunes files that are outside the designated itunes folder, in my case they are living on the system drive for some reason...

I have a 250GB western digital external hard drive for my time machine backups. if i just want to backup and recover my photos and movies how do i do that with time machine?

I have a 250GB western digital external hard drive for my time machine backups. I did not download the software that came with the external HD. If I only want to backup my photos and movies from my Macbook how do I do that in Tme Machine with my external HD?

Format the HDD in Disk Utility>Erase to Mac OS Extended (Journaled) and the open System Preferences>Time Machine and set up the external disk as the Time Machine HDD. Then look at the Options, and exclude what you do not want backed up.
Ciao.

I forgot my security questions and I just put $60 on my account. I haven't been on in a while so it's making me answer my questions before I buy stuff. I just want to buy and watch ahs coven!

I haven't even had a job before and it's asking me what my favorite job was and what my worst was... But I have no clue what the answers are

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

What if I just want Photoshop, Illustrator and InDesign?

Do I have to buy the whole suite?
Is there any, "pick and choose" option for a monthly fee?

Hi mvpdirect,
Welcome to Adobe Forums
Yes you have to purchase full creative cloud in order to use these applications .
You can refer to the below mentioned links for viewing the plans-
http://www.adobe.com/products/creativecloud/buying-guide-at-a-glance.edu.html
For further queries you can also contact our support through the below mentioned link -
http://www.adobe.com/support/download-install/supportinfo/
Let us know if that helps !
Thanks
Garima

When submittng my purchasing information it tells me to call iTunes support, but I keep getting led in circles and I just want to purchase an album for my ipod already. If you could help I would totally love it!

I have just made my appleid this morning and I was all excited to start purchasing itunes and it's like "to complete this you must call iTunes support" and i'm like okay, so I've called various numbers and I finally got hold of a human and she told me she couldn't help. Please someone!~ i'm just really mad and I just want to purchase and it's not letting me.

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

Hi, I just want to start an learn using Elements, I just install Elements 5, But all the films did not start and others adobe films are only in english. Is this the real customer service, have I learn english perfect to get some informations from ADOBE ?

Hi
I just want to start and begin to work in Lightroom.
I just installed the program.
Now I want to get al lot of Information to understand the program. on this side: http://www.adobe.com/de/products/photoshop-lightroom/features.html
But teh films did not start.
On another page all films( other films) are only in english.
https://helpx.adobe.com/de/lightroom.html
https://helpx.adobe.com/de/contact.html?step=LTRM_how-tos-troubleshooting_how-tos
Can this be really true, that I have to learn perfect english to get informations from ADOBE to get informations about using the program ?
I need a completly Trainee tomorrow to work soon in the program.
Is there someone to give me the missing informations ?

But teh films did not start.
Those films at http://www.adobe.com/de/products/photoshop-lightroom/features.html worked when I played them. Maybe it's your browser, try a different one.

Just completed new build and can't get through POST

Hello to all on the forum,
First time posting here, but have spent two days looking for similar issues. Found a few, none of which address my particular set of circumstances. Setup is as below, and upon power-up, I see the MSI splash screen, then quick screen mentioning a Promise bios, then screen with "detecting" followed by dots going right, finds the IDE bus, sees a single drive (all I have installed now), then message as follows, "BIOS not installed", flips me to the screen with Del for setup, F11 for Boot menu, etc. At that point I can't enter from keyboard, and can't move from this screen. The D-bracket has RRRG, which seems to indicate keyboard controller. Tried several keyboards, done the bare-bones start up with Processor, vid card, mobo, and one stick of mem. Still same result. I was hoping someone could shed some light on this. Any advice will be greatly appreciated. I have built a number of machines, but never SATA, and haven't seen this issue before. Just wanted to try and work around this before I decide to RMA this board and start over. Thanks in advane.

Hi there had the same problem, d-bracket may be setup rong. Sounds to me like it can't find your HDD. running a maxtor 120 SATA HDD. had to use maxblaster 3 to find my HDD. once found! lost my cd-rom. on that problem I move my IDE cable and pluged it into IDE 0 set it up in my CMOS and all was well. AZUSE has the SATA drivers in it's mainboard disk but MSI does not. Go to your HDD sight and find the program needed to find your HDD. Befour install ing it Go into your cmos and set up in your advanced BIOS FEATURES settings under look for Boot Device Select and set it up.

I Just want unscripted help and information

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