I keep being asked to verify payment method and i have so why can't i pay for my purchase on apple tv

I have being trying to purchase movies and tv shows on apple tv. i keep getting verify purchase method in itunes. i do and i can purchase things from my computer and iphone but apple tv wont let me how do i get this to change!!! i have changed my password restarted, apple tv and deleted and re entered my payment info! please help...

Look for a None option in the Payment Methods;
If you do not have one you will have to supply a bank card or redeem an iTunes Gift Card.

Similar Messages

  • We are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

    we are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

    I kept having this problem, reset my iTunes password, verified account information several times, all with the same (bad) result.  Finally, I actually went into the "Edit" section of my credit card and found that because I tried to access my account via another computer or device, i.e. Apple TV, I had to reenter my 3 digit credit card security code.  That fixed the problem for me.

  • HT4009 I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

    I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

    Are you currently in the country where your iTunes account is based ? You won't be charged for downloading free apps (some free apps do then allow you to make in-app purchases to unlock extra features, though you can turn that off via Settings > General > Restritions > In-App Purchases 'off'), but if you add or change the credit card details on your account then you are likely to receive a temporary store holding charge to check that the card details are valid and that it's registered to exactly the same name and address as on your iTunes account - that should disappear within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you only want to download free apps then there are instructions on this page for how to create a new account in your country's store without giving a credit card number : http://support.apple.com/kb/HT2534

  • HT5621 being asked to verify id over and over again

    being asked to verify apple id over and over again. can any one help please

    Hello philip322
    Check out the article to walk you through troubleshooting issues with constant attempts to enter in your Apple ID and password.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    -Norm G.

  • Hi, I did an apple account but they didn't asked me about payment methods and now when i need something from Appstore it is written: "this apple id has not yet been used in the iTunes Store" tap reviem. I tapped review and they are asking me to introduce,

    Hi I have created an apple Id but yhey didn't asked me about paymeny methods, and know when i need something from appstore it is written: This apple Id not yet been used in the iTunes Store, tap review....but when i tap review they ask me for a credit card without giving me the opption of ''NONE''. Can you help me?

    What kinda forum is this where nobody helps!
    I am waiting since so many days after leaving a thread and till nobody helped me with a reply.
    If it's a Google PlayStore forum many hundreds of people would have replied.
    Seeking a little help and nobody bothered to give it out to you, I am really annoyed.
    Still waiting for Help!

  • Keep being asked to verify view terms but won't go to them

    Since I upgraded to ios7 I keep getting a message to verify my iCloud account, the message says " view terms" press yes but just goes to iCloud page in settings. Have sign in with password and still get this message every time I use my phone. Very very annoying

    Both iOS and Google have made numerous changes in the past 2-3 years so external factors could be what's causing this, not necessarily something that's changed at your end.
    If you have Calendar syncing enabled, but no calendars to sync in Google, try turning off Calendar syncing and just leave email enabled.
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  • Keep being asked to verify my cc account payment is up to date

    As Above

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • On apple tv I keep getting asked to verify payment information which I do but it does not work

    WE can't get apple tv to work because it keeps asking for payment information to be verified. We do this but it doesboot work

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

  • I changed my Apple ID and I keep being asked to verify my email.

    I just recently changed my Apple ID because I switched email accounts from Yahoo! to Gmail. The ID change went through and I can log in to my Apple ID on the website, but when I try to connect to the iTunes Store to update an app, either it continuously tries logging into my old Apple ID, or when I attempt to log into the new one it asks me over and over to verify my email - even though my account says that my email has been validated.
    I hope this is just a temporary issue that comes from changing the ID, because it is frustrating. I have been trying to update apps and simply log into the iTunes store on my iPhone, iPad, and iMac, but I am unable to because I am told to verify my email.
    The strangest (and most frustrating) part of the verfication request:
    When I try to log in, I get an error message saying:
    You have not verified your Apple ID.
    Click OK to review the instructions on how to verify your Apple ID.
    I click OK. A page is then loaded that says:
    A verification email has been sent to [email].
    Check your email and follow the link to finish creating your Apple ID.
    Your email has already been validated successfully. Thank you.
    If my email has already been validated successfully, as I am continuously told, then why am I being told over and over that I need to validate it?

    Hi,
    Have a Look at this Discussion...
    https://discussions.apple.com/message/15514443#15514443
    Also, See Here:
    Changing Account Information
    http://support.apple.com/kb/HT1918
    Apple ID FAQ
    http://support.apple.com/kb/HE37
    Cheers,

  • I normally dont need a login when I install new program, but I try to Install a new flash player im asked to write a login and I have no clue? when I search for help it suggest to put in the original installation cd but that doesnt work. Please help!

    When Trying to install the newest Flash player, Im asked to fill in my login.
    I have no clue what my login is. (It happened very rarely that I was asked to fill in this when installing a new program, and the login I have used before are not valid now.
    When I search for help, I am suggested to put in the original installation Cd.. and press the "C" button when I hear the starting sound... but when I do this nothing is happening.
    Please Help me If you have an idea for a solution to this problem!
    / Joel

    You need the admin password you created when you first set up the machine.  Just about every installer running under OS X will require you to authorize the installation by entering an administrator password - even software update requires this.  You really should not forget your admin password, as it is required for many things in OS X since, unlike Windows, you often need to manually type in the admin password to proceed with an install or update (whereas Windows will take admin authority, if you are logged in as an admin, by simply clicking continue or yes).
    If you cannot remember your admin password, you can reset it from the recovery CD that came with your mac - http://support.apple.com/kb/HT1274

  • Why can't I pay for items on candy crush game? All my payment details are correct!

    I can't seem to be able to buy any items from the game candy crush even though my payment details are correct the game just tells me to contact iTunes! Does anyone know how I can correct this or who i need to contact?

    " just tells me to contact iTunes!"
    Then do exaclty that.  Contact itunes support.
    Click Support at the top of this page, then clickt he link under Contact Apple Support

  • I keep being asked for a security code and my account to be verified

    I keep being asked to verify my account and a security code even though I am trying to download updates

    Launch iTunes. From the menu bar click Store / View My Account / Edit Payment Information.
    Make sure your billing information, Security code and expiration date are correct then click Done.
    Now try to download updates.
    Apple verifies your billing information, even for updates.

  • I can't update any of my apps. It keeps asking to Verify Payment Info

    I  got a notice to reset my password and now when i try to download app updates it asks to "Verify Payment Info" and then asks to log in again. When I do, it asks to log in again, and again and again.

    Ok, so I figured it out. I checked my iPhone and it was having the same trouble.  So I went to settings (on the iPhone and iPad) selected store and logged out of the store.  Then on my computer, I logged in to iTunes.  I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card).  Then I gave it a minute or two to process...just in case.  Logged back in to my iPhone and iPad and everything is back to normal.
    Glad it's working, but they should really fix that issue on the mobile devices.  Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update). 
    Oh well...thanks all for trying to help!

  • Why is it every time I try and download a FREE app it ask me to put in my payment method and then say it ain't accepted help please real annoying

    Every time I try and download a FREE app it tells me put in my payment method and when I do says can't be accepted

    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
    If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

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