I keep being prompted to download Firfox version 28.0 but when I click on the Download button the laptop just hangs saying "trying to connect"

Every time Firefox starts I am prompted to downlaod version 28.0 When I click to download I get a screen saying trying to connect to Firefox but nothing else happens even if I leave it for a long period of time. I have a Mac Book Pro running on the latest version of iOS

Then uninstall your current Firefox version, '''''without'' Removing user data and settings''', as explained here: 
[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer?esab=a&s=uninstall+Firefox+from+Mac&r=0&as=s#firefox:mac:fx28 Uninstall Firefox from your Mac computer]
Then install Firefox 28, which will use your existing settings and user data: 
[https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac?esab=a&s=install+Firefox+for+Mac&r=0&as=s How to download and install Firefox on Mac]
You can download Firefox 28.0 from here: 
http://www.mozilla.com/en-US/firefox/all.html 
or here: 
http://www.mozilla.org/en-US/firefox/new/
''Please note: Firefox 29 is scheduled for release next Tuesday, April 29th.

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I downloaded Firefox 4; it's in the dock, but when I click on the Firefox symbol, it says I should download Firefox 4; how come?

I don't know how to give any more details than I have. Although there is an icon labeled Firefox 4.0.1 dmg in the dock (It is a square kind of thing that looks like a piece of paper with the upper right corner turned down with a smaller square inside it), it just seems to sit there. When I click on the Firefox symbol (also in the dock), it opens, but with the suggestion that I download Firefox 4. But I already did that. I don't understand what is going on.

For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . 
http://www.floodgap.com/software/tenfourfox/
Or you can get Firefox 3.6.16 here: 
http://www.mozilla.com/en-US/firefox/all-older.html

HT204266 My app store will let me download new apps but when I go to the 'update' section it says it cannot connect to the iTunes store. Does anybody know why?

My apps will no longer update as the page will not load, I really don't understand why this is as the rest of the app store works perfectly.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information.

I keep getting a notice I need to update Firefox but when I check through the mozilla website, it says I'm up to date.

Recently I upgraded to 5.0 on my IMac (OS X 10.5.8). Shortly after I began to get popups telling me I need a Firefox software update. When I click on "About Firefox" , it tells me updates are available and gives me the link to the website. When I do a check on the website, it tells me I'm up to date. Are these popups some kind of malware? If so, how can I get of them?

Actually it was just for 10.5 and 10.7 only as the 10.6 was a typo in release notes.
http://www.mozilla.com/en-US/firefox/5.0.1/releasenotes/
Worked around an issue in Mac OS X 10.7 that could cause Firefox to crash
Worked around an issue caused by Apple's "Java for Mac OS X 10.'''5''' Update 5" where the Java plugin would not be loaded
http://blog.mozilla.com/products/2011/07/08/firefox-5-minor-update-for-mac-coming-soon/

When I try to open the Iphoto it keeps on asking for the software update but when I click on the software update tab, it says that all updates are up to date. I still cant open the Iphoto, what should I do?

When I try to open the iphoto it keeps on asking for the software update, but when I click on the software update it says that all the software in the computer are up to date. I still cant open the iphoto, what should I do?

How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
If you have moved iPhoto from the default location (i.e. into a Folder) then the updater won't find it. Move it back.
If you have renamed iPhoto, the updater won't find it. Change it back.
Regards
TD

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with. with a

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with.

I suspect if you're trying to open a file in 08 that's been opened in 09 the file has been updated to 09 and will not open in 08.

HT2729 I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well. What settings can I change to

I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well., and occasionally it skips 5 or 10 seconds altogether, making it impossible to watch. What settings can I change to fix the problem.

Repair your QuickTime.
Control Panel > Programs n Features > highlight QuickTime and click CHANGE then REPAIR.

Please help. My facebook app will not open on my iphone 4. I deleted it,numerous times and downloaded it again. It uploads, but when you click on the icon, it flickers then closes. Help.

Please help. My facebook app will not open on my iphone 4. I deleted it,numerous times and downloaded it again. It uploads, but when you click on the icon, it flickers then closes.
Help.

Then the next step would be to restore your phone. My advice is that prior to restoring you import your photos and videos to your computer and back up your contacts (by syncing them with iCloud or to a supported program on your computer using iTunes) as a number of users report losing these when restoring their device.

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

It sounds like your iPhoto Advanced preferences are set to not copy photos during import, i.e. a Referenced library:
Check your Advanced preferences to see if that's the case. If it is the best solution would be to select the checkbox to copy the photos and reimport the photos from the flash drive. Then check the new import. It it was OK you can delete the previous event with the "missing" photos.
OT

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

I got iPhoto '11, version 9.2.3 and want to edit photos using Photoshop elements 10. I have put P'shop 10 as the preferred editor... but when I click on the photo in iPhoto the Adobe p'shop 10 program opens BUT the picture does not open for editing. Wha.

I got iPhoto '11, version 9.2.3 and want to edit photos using Photoshop elements 10. I have put P'shop 10 as the preferred editor... but when I click on the photo in iPhoto the Adobe p'shop 10 program opens BUT the picture does not open for editing. What the heck... I did fine with the old iPhoto and "Shop elements 6... .

Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN

I purchased lightroom and photoshop online but when I click on the download link nothing happens

I purchased lightroom and photoshop online but when I click on the download link nothing happens

Use another browser.
Mylenium

I have an imac running with 10.6.8 to be able to use facetime. I downloaded everything but when I click on the facetime icon i have the following message " An internal error facetime has occured. Any help to make facetime work? Thanks

I have an imac running with OS X 10.6.8
Then I downloaded Facetime to make it work but when I click on the icon a message error pops up
"An internal error facetime has occured. There was a problem with Facetime - you need to quit Facetime and Open Facetime again"
Is anyone can help to fix the problem - Thank you

Did you figure this out? I have the same issue!!

When I click on the iCloud icon it says that it will download without additional charge because I've already purschased it but after that it goes back to the icloud icon and doesnt download. How can I download it?

Im having trouble downloading the iMovie app on my iPad. When I click on the iCloud icon it says that it will download without additional charge because I've already purchased it(I did purchase it) but after that it goes back to the icloud icon and doesnt download. How can I download it?

Hello bianca,
It sounds like you are trying to download a previous purchase to your iPad but the item never downloads. I would recommend starting by closing all the apps that are running in the background.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Regards,
Sterling

I'm using windows 7, trying to download pictures from my canon 5d mark 2, but when I click import, the camera does not appear. I've tried changing USB ports, switching the camera on and off, trying a different USB cord, tried a different camera, but nothi

I'm using windows 7, trying to download pictures from my canon 5d mark 2, but when I click import, the camera does not appear. I've tried changing USB ports, switching the camera on and off, trying a different USB cord, tried a different camera, but nothing. Please help! This problem only started a few days ago on lightroom 3.6, upgraded to 5.5, but still not working. Thanks.

Can you see the Canon EOS camera and image files using Windows Explorer? If not disconnect the camera, close all applications' shutdown Windows, and TURN OFF the power to your system and ALL connected devices. Disconnect all phones, iPads, and any other USB devices and restart your system.
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I keep being prompted to download Firfox version 28.0 but when I click on the Download button the laptop just hangs saying "trying to connect"

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