I keep being told by various sites, including Firefox itself, that I have an old version of Firefox, while I actually have 5.0 version. How is that possible?
A number of sites keep on telling me that I have an old version of the browser and insist that I should upgrade it, despite the fact that I have Firefox 5.0. Now I've tried to add one of firefox apps and firefox site itself told me that I need to upgrade my browser because according to them I have 2.0!! I checked and doublechecked info in "about firefox" and it tells me I'm using version 5.0.
Your UserAgent string in Firefox is messed up by another program that you installed. <br />
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter <br />
''If you see the warning, you can confirm that you want to access that page.'' <br />
Filter = '''general.useragent.''' <br />
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br />
Then restart Firefox
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The hard drive on my MacBook died and I had it replaced. Now I can't locate my website files and every time I try to open my finder/idisk it looks for a name and password (even reset my apple id as prompted) I keep being told that it's the wrong name or password? Any suggestions out there
Arty ~ Welcome to the Support Communities. iWeb can't import/open published HTML/media files on your iDisk. iWeb can only open its key Domain file which contains your site data — it's usually located here:
...If you don't have a backup of your Domain file (e.g. via Time Machine), paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild the site from scratch:
http://iwebfaq.org/site/iWeb_Backup_retrieve.html
Also this thread may help:
Hard Drive replacement causes new/unknown user password? -
Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, just want to buy an upgrade to something that will run for a while longer. I don't care about Lightroom, Bridge, Illustrator, etc.; most of those I've deleted over the years. But I do use Photoshop - or would if it would still run. What options do I have?
This is the java you need for photoshop cs5 to work on mac os x 10.10 Yosemite
https://support.apple.com/kb/DL1572?locale=en_US
It's also possible you may have to reinstall photoshop cs5 even after installing the above java, because sometimes the upgrade to mac os x 10.10 messes up the photoshop cs5 installation.
You can download photoshop cs5 from here if you don't already have the install media.
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html -
HT4623 I have tried to update to ios7. But keep being told I am not connected to Internet when I am.
When I try to update to ios7 . I keep being told that I am not connected to the Internet, which I am.
Try a reset: hold down the home button along with the power button until you see the Apple, then let go. Try the update again.
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When trying to purchase donuts in the Simpsons tapped-out app I keep being told unable to complete purchase and to contact support.
I have made previous in-app purchases in this game then suddenly yesterday - this problem.If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT5312 Keep being told to select and answer 3 security questions but only given option for 1.
When trying to download a (free) song, I keep being told "to help ensure the security of your Apple ID, choose three security questions and answers." However, when I go to appleid.apple.com, I am only give the option of choosing one security question. Help!
The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
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I keep trying to update my mail inbox but keep being told connection to the server has failed.
Quit the maill app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or go to Settings>Mail, Contacts, Calendars>Your email account >Mail>Off. Restart the iPad and go back to settings and turn mail on again and see if that works.
Or try this as well ....Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I'm not able to install windows 7 in my imac 21' which has the latest OSX 10.9
It keeps saying that I need a 64bit version of win7 which I actually have but it doesn't seems to be recognize.
Can someone help me out?
Thank youTo my knowledge there are no official MS Windows DVDs that contain both the 32 and 64 bit versions. There is a way to make a USB thumb drive that has both bit version on it but AFAIK this can't be done on a DVD disc even with a Dual Layer DVD disc.
For the Windows installer to function, actually boot the system to the install routine, certain files have to be on a certain area of the DVD disc. If by chance you really do have a DVD disc that contains both bit versions your Mac is only seeing the 32bit version on that disc.
You'll need to get a Real MS DVD of just the 64bit version or download the 64bit version ISO from My Digital Life and burn it to a DVD disc.
Pedroapple wrote:
In fact i'm using a DVD with both 32 and 64-bit win7. But it's the only one I have. I don't want to install the newest Win 8.
So you're saying there is no solution for this?
Thank you so much for your response. -
New Mac only 5 days old. Daughter accessed a movie website and now popups keep appearing and unable to access any other Internet sites without being redirected. Have deleted her as a user and then tried to restore to factory settings. I did something wrong and it is now doing an Internet recovery. Help I am completly lost and don't know what I am doing.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I keep getting a request to update Firefox, but when I click on it I get a window, which says it's "connecting" with a blue line moving across a box, but it seems to go no further, even after 30 minutes. What should I do ?
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I am running Firefox version 3.6.23 and I keep getting a message saying that I should upgrade, but I am working on an older MacBook laptop computer with 640 MB of memory and an 800 MHz Power PC G4 with Mac OS X version 10.4.11 and when I tried to upgrade, your message said that it couldn't happen. Please let me keep running the older version of Firefox because it works fine on my old laptop.
The latest 9.0.x version is not compatible with your os.
see :[http://www.mozilla.org/en-US/firefox/9.0.1/system-requirements/ Firefox 9 System Requirements]
Firefox 4 versions and later do not run on a '''PowerPC Mac'''(like yours) and require '''at least OS X 10.5 and an Intel Mac'''.
The latest supported version for your os is '''3.6.25''' (you have 3.6.23), your can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
see : [http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
[For older Macs that aren't supported in Firefox 4+ versions, if you like, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8]
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
The latest update to itunes has resulted in a whole series of runtime errors (R6034). Microsoft Visual C++ Runtime Library states it is being accessed incorrectly. I am also told that Apple Mobile Device Failed to Start. Additional messages suggest the error is in itunes.exe and ituneshelper.exe. I also get Error 7 (Windows error 1114). Anyone got any ideas how to overcome this (these) problems?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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Hi. I am new to using an iPad. I have set up an icloud email address for use by all the family.. I want to set up my own as my pop email does not seem to work well on this apple platform. I have tried to self help but I'm being asked to access the icloud mail preferences. I can't seem to do that. When I go into my mail app it takes me straight to my in box. I can't find a way of accessing preferences. Can someone help please?
An Alias would be an email address that is delivered to a different account's inbox.
For instance if you have [email protected] and have [email protected] Then [email protected] would be an alias if mails from that address arrive at the icloud address.
If you want to add a completely different account, with a spearate inbox, like an account in hotmail and one in say yahoo mail. Then as has been pointed out, you need to go into the Settings Icon, Tap on Mail, Contacts, Calendars, and then on add account. The iPad has several services preconfigured, you can tap on one of those from the list to setup an email for that service. Such as Hotmail, Gmail etc...
Or you can tap on other to add a personal pop3 or imap type email like from your office, or your school. -
The whole problem started when I was syncing my iPad to update it. iTunes for some reason, put it into recovery mode. I have done all the hints and tips for the error code, checked my internet connection & tried to restore on another computer, but it required an update of iTunes and would not connect to Apple server either.
Here is the work around:
When and if you get the same error it will prompt you to select one of three choices:
You have to select the LAST choice ---either Cancel (if you do this you will keep going around in circles), Restore to YOUR settings (which is really a trick question), or Restore to Factory (sorry I can't recall exact language)
Then in itunes select your ipad under "Devices" if it doesn't automatically...(YOU CAN SKIP TO #5)
There will be 3 Boxes in the "Summary" screen for you to choose from:
VERSION: DO NOT SELECT RESTORE, BACK.. I selected "Back up to this computer", OPTIONS: click on which ever box you desire (I did #1 & #2). Then I selected "CONFIGURE UNIVERSAL ACCESS" and hit "OK".
In the bottom right hand corner you will see two choices, select "SYNC" and your ipad & computer should start the syncing process which could last a LONG time depending on how much data you have backed up.
Sorry if this doesn't work for you but it's working so far for me! Good luck...and Apple please don't do this again! So very confusing! -
My wife and I both have a Verizon Ellipsis 7 MV7A tablet. She has been getting messages to the effect 'insufficient app storage space". My tablet shows total ROM of 5 Gib while hers shows total ROM of 1 Gib. We both show Total space of 8 Gib. I have cleared cache and uninstalled apps but apps being updated are failing. Help! Thanks.
I'm talking about ROM. I have lots of available RAM. I got the "Available app space" to 143MB by removing updates to some apps. These were some of the pre-loaded apps that we are not using. The minute it wants to update other apps (pre-loaded) the available app space goes down until the “Insufficient space available” message appears.
Thanks. Here is the version of the software:
Android version: 4.2.2
Baseband version: ALT3100_04_05_06_00_89_TF
Kernel version: 3.4.5 wormboss@midgard #2
Build number: ALPS.JB2.MP.V1.9
SW Version: MV7A_31D26_422
HW Version: D3A
This is from Settings/Internal Storage:
Total space: 8.00GB
Available Tablet space: 3.2GB
Available app space: 143MB
Applications: 812MB
Pictures, videos: 277MB
Audio (music....): 288KB
Downloads: 3.09MB
Cached data: 6.48MB
Misc Items: 3.59GB
The totals I am seeing from Android Assistant are:
RAM Info: Used: 535.9MB Free: 457.71MB Total: 994.22MB
ROM Info: Used: 865.25MB Free: 143.04MB Total: 1008.29MB
Hope this can give you some idea of what the problem is. Thanks.
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