I keep gettinf this error message can some one help!!!
I keep getting an error -50 when i try to display teh album artwork on my ipod can some one help me please
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Similar Messages
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I am using a windows 7 PC. Every time I try to update my Itune I am having a server error and I am not able to log in on my Icloud. I tried a network test a. below is the result:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Sony Corporation VPCX11S1E
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0014AEDC02A92728
Current user is not an administrator.
The current local date and time is 2012-05-22 20:14:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator 500
**** External Plug-ins Information ****
No external plug-ins installed.
The drive E: HUAWEI Mass Storage Rev 2.31 is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {4C73E5E8-064C-400E-9850-AB0485F639A2}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name: {DCE376E2-098D-4857-BF60-DBC90172CBA3}
Description: HUAWEI Mobile Connect - 3G Network Card
IP Address: 10.162.117.8
Subnet Mask: 255.255.255.240
Default Gateway: 10.162.117.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers: 10.148.128.18
10.148.128.26
Adapter Name: {226D8A54-B7DA-4F1F-8EAB-614C5F54FABE}
Description: Qualcomm Gobi 2000 HS-USB Mobile Broadband Device 9225
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name: {918B9F90-A145-4FD5-8150-E330DF9E74A1}
Description: Bluetooth Device (Personal Area Network) #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name: {87949730-0CE0-4483-A8AA-4FBC19A613D9}
Description: Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name: {1678E6C4-0A8D-49F9-B86A-30133B9C2AEB}
Description: Qualcomm Atheros AR9285 Wireless Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-05 00:00:28.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) SCH Family USB Universal Host Controller - 8114. Device is working properly.
Intel(R) SCH Family USB Universal Host Controller - 8115. Device is working properly.
Intel(R) SCH Family USB Universal Host Controller - 8116. Device is working properly.
Intel(R) SCH Family USB2 Enhanced Host Controller - 8117. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (3rd generation) running firmware version 3.1.3
Serial Number: 9C01639A6K2
iPhone 4S running firmware version 5.1
Serial Number: DNQHF0ENDTD7
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Can any one help me?
Regards
Aderito
<Email Edited By Host>In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
I am having trouble reinstalling my Itunes on my desktop which uses Windows 7 and I can download it but once it's complete i keep getting this error message...The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Please help me.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
Some things of note:
I did all of the things requested by the link I provided
My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
I did not uninstall iCloud
I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
Hope this helps! -
I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?
See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2 -
how can I solve this error message? "Some of your photos, including the photo “IMG_0374.jpg”, were not copied to the iPad “(my name’s) iPad” because they cannot be displayed on your iPad."
There were 273 photos in the event syncing from my Mac, but only the last 103 made it to the ipad. Most of the photos were taken by an iphone. I would appreciate any thoughts or insights - thanks.Adrian-
That error message suggests the photo is somehow corrupt.
Do you have the Apple Camera Connection Kit? You can set up a USB thumb drive with MS-DOS FAT-32 format and copy your photos to it into a folder named DCIM. Assuming they have an 8 character plus suffix name, the iPad will recognize them and give you the option of transferring them via the Kit's USB adapter.
Once they are transferred, you can find out if there is a problem with any.
Fred -
I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.
You might have two different things going on at once here.
Starting with the registry settings message.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I keep getting this error message when I (right-click) on a photo file on my desktop to burn to a CD. I don't understand this code...does anyone? Thanks Ariel**: The disc can’t be burned because an unexpected error occurred (error code 0x80020000).
I tried every obvious solution to this problem with different types of disc (-R; +R; -RW and +RW) and the problem persisted. Then I read about removing a hyphen in picture filenames. I renamed all the images and bingo there were no further problems. Apple should have solved this by now. This error code has been reported for several years and my MacBook Pro is quite new. Anyway, I hope this helps. It does work.
Piggywiggle -
Hi,
I am trying to download the latest 10.0 itunes, however I keep getting this error message. I have a new iphone 4s so when I plugged it into the laptop it said i need to uninstall and reinstall the latest itunes.
I contacted support which they advised me to uninstall the itunes on my dell laptop, which I have done however I keep getting the same error message. "An error occured during the assembly "Microsoft VC80.CRT, version =8.0.50727.4053",type ="win32",publickey Tokens="1fc8b3b9a1e18e3b",process orArchitecture="x86". Please refer to help and support for more information. HRESULT: 0x800736FD.
Please can you advise on what best to do? The laptop is a 32bit windows 7.HRESULT: 0x800736FD.
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736fd, or some other number? (If they're another number, what number are you getting?) -
Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
RonSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd. -
This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards. -
I'm trying to add a WHM log-in to my Keychain. I keep getting this error message. It's a nasty password and I go there frequently, so having Keychain auto-fill would be really nice.
Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.
You can get it from here, but you are better off using K-Meleon (derived from Firefox) or Opera instead an old version of Firefox:
[ftp://ftp.mozilla.org/pub/firefox/releases/2.0.0.20/win32/en-US/]
You can try KernelEx to get Firefox 3+ to work, but it would be very slow with an old PC of less than 750Mhz. 3.5 and later supposedly doesn't work.
http://sourceforge.net/projects/kernelex/ -
Hello,
I have a Mac OS X. I just had some memory installed and had to update my Mail and had a ton of old mail still there. Since then, my mail has crawled so slow and I have tried to delete my old emails and I keep getting this error message "the operation couldn't be completed. Input/Output error". Any suggestions?
Thanks!The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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