I keep getting 404 error

when i plug in playbook to computer to get updates i always get the 404 error and can not get updates

Hi valhell,
Welcome to the BlackBerry Support Community.
Sorry to hear about the issue you are having updating. Does the BlackBerry PlayBook tablet have more than 20% battery life? Do you receive the 404 error when using both of the methods in the following KB article? "How to perform a Software Update on the BlackBerry PlayBook tablet" KB26152
If so, could you please try updating from a different computer and let me know if you still have the same issue?
I look forward to your response.
-FS
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