I keep getting a -42408 error trying to access the iTunes store since being in China
I keep getting a -42408 error trying to access the iTunes store since being in China, back now in the UK and the problem has stuck, help!
Danny...
access the iTunes store since being in China, back now in the UK
In case you aren't aware your credit or debit card biling information must be associated with the same country where you reside.
The Complete Guide to Using the iTunes Store | iLounge Article
Similar Messages
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How can the following error incurred when trying to access the Itunes Store be corrected: an unknown error occurred There was an error in the store. Please try later 0x80092013
Try here > http://support.apple.com/kb/TS3221
And/or... see the More Like This section on the right. -
Has anyone received an error code of -3212 when trying to access the Itunes Store?
Has anyone received an error code of -3212 when trying to access the Itunes Store?
Just in case, let's try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
ITunes for Windows: Error -9812 when accessing the iTunes Store
So here is the situation. When I try to access our iTunes U site from the public link it works great, when I go thru the link that has me authenticicate it works on macs but on PC's I get the error message "iTunes for Windows: Error -9812 when accessing the iTunes Store" it's happening all thru our campus with PC users. Any ideas?????
We're having similar connection issues, and the error log on our web server says something about a certificate error. I noted that last year on this date there were messages related to certificates. Is it possible they are updated every Dec 2, and we should count on some down time?
Katie -
Hi, I can't access my iTunes store even though I had updated to the latest version of the iOS. It always shows "the request could not be processed" when I tried to access the iTunes store. This has been going on for the past 3 days already. Pls help..
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
Error (-42032) when accessing the iTunes Store?
Hello to all,
Could somebody tell me, why I always get the following message in German "An unknown error occured (-42032)" when I try to access the iTunes Store and
how can I avoid this message? The technician from Appel was unable to help me.
I wonder if you can help me.
Thank you in advance and best regards.
rolfwipiDoublechecking. Is that a 42023 rather than a 42032?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I'm getting a Windows error and iTunes crashes any time I try to access the iTunes store. I'm not sure if this may be related, but when I run a connectivity diagnostic, system info shows:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Gigabyte Technology Co., Ltd. EX58-UD3R
iTunes 10.5.0.142
QuickTime not available
I have QuckTime 7.7.1 (1680.42) installed and it works without trouble. Is the fact that iTunes doesn't recognize my install possibly related to the crashes? I have uninstalled and reinstalled both programs a couple times.Well, as far as I can see, no one has responded to this question. Nor do I see any solutions mentioned in other questions by folks having the same problem. So I can only assume that there IS no fix.
Oh well, I know that one user is just "small potatoes" as far as the iTunes Store is concerned, but they've just lost this frequent little revenue stream - their loss, Amazon's gain.
Good-bye iTunes store - it was fun while it lasted...
Robert -
Not sure what to do about the error message I am getting. Also, my itunes is not recognizing my phone when I plug it in.
Just in case, let's try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
TS1424 iTunes for Windows: 42032 error displays when accessing the iTunes Store.
Has anyone a solution for the following itunes error when I try to open the I-tunes store: unknown error 42032.
Doublechecking. Is that a 42023 rather than a 42032?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have used the same Apple ID and computer for years with no changes even now, and suddenly I am unable to sync my iPod. When I authorize it and log in correctly, I get the (0x80092013) error again, as WELL as error (-50). This is extremely annoying! How do I fix this?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
All suggestions by Itunes SUpport have failed (including half a dozen re-instals). Any clues much appreciated.
Try the following user tip from b noir:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
tt2 -
Hi I just made an itunes acount for myself but when I go to login to the account in itunes on my window 7 computer it simply says "accessing store" and then never logs in. Is there a solution to this problem or is it just my slow internet causing the problem???
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I have tried uninstalling and reinstalling Itunes, but it still gets hung up when trying to access the Itunes Store from the Itunes program.
I've been unable to register the new Nano or sync it with my library.Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I am receiving the error code (-50) when trying to access the itunes store. The original itune songs etc were installed on a win 7 32 bit system and I have now moved to a win 7 64 bit system (same PC) and have copied the folder across. Has the switch from 32 to 64 bit caused the problem? Is this why I get the error code? I can, however, access the itunes store to view my account. Any ideas please?
Hello,
The TechNet Sandbox forum is designed for users to try out the new forums functionality. Please be respectful of others, and do not expect replies to questions asked here.
As it's off-topic here, I am moving the question to the
Where is the forum for... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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I keep getting a runtime error, tried reinstalling itunes still doesn't work. R6034 ituneshelper.exe. Any ideas on what to do?
Hi Hamshow,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari
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