I keep getting a conversion failure when trying to combine files

Am I missing something?

Hi cgthompson3,
I don't think you're missing anything, but I do need to know a bit more about the files that you're trying to combine. Can you please answer the following for me:
How many files are you trying to combine?
What type of files are you combining?
How large are those individual files?
Do the files contain both images and text?
What browser are you using?
Are you able to combine other files?
So many questions! But the answers to those will help us narrow down the cause of the issue. For starters, you can try the following:
Clear your browser cache.
Make sure that you don't have firewall/proxy settings that restrict the ability to upload files to the internet.
Try another web browser.  A list of supported browsers for accessing the ExportPDF service is available here: http://www.adobe.com/acom/systemreqs/
I hope that helps, and I look forward to hearing back from you.
Best,
Sara

Similar Messages

  • Please help.  Keep getting a conversion error when trying to convert a PDF to a .docx. Advice?

    Please help.  Keep getting a conversion error when trying to convert a PDF to a .docx. Advice?

    Sara,
    Please see my answers in bold below.
    What browser are you using? Try clearing the cache, or using a different browser. N/A
    Are you converting from within Reader, or directly via the ExportPDF website. Within Reader.I disabled the OCR and this did not work either. Try converting from within Reader, and disable OCR as detailed in this document: How to disable Optical Character Recognition (OCR) when converting PDF to Word or Excel.
    Are you on a networked computer? Make sure that there aren't any firewall/proxy settings that are preventing you from uploading files to the Internet. Not having problems uploading the file--that works fine.
    Make sure the file is within the file-size limit of 100 MB. It is <40.
    I get the error message, "File failed to be converted using Adobe ExportPDF online."
    Thanks for your help in advance.

  • Mac, keep getting configuration error 1 when trying to open files re-installed from external drive

    I recently had to do a clean install of my computer and tried to run my Adobe applications after installing them from a hard drive backup. It keeps giving me Configuration Error 1. I tried to take a different route and use my serial number to activate Adobe Acrobat X Pro and my serial number will not work to activate the free download.
    I downloaded a university copy of Adobe Creative Suite Design Premium CS5.5 in September 2011.

    http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
    Mylenium

  • I have just purchased the PDF to word converter and I am trying to convert from PDF to word and keep getting a conversion failure? If this can't be fixed how do I cancel my subscription?

    I keep getting a conversion failure when I try to convert from a PDF into word. Does anyone have any suggestions?

    To use the online service you must upload the file to the service's web site after sign in to your account.
    The ExportPDF and the PDF Pack Services provide for PDF to Word / Excel. 
    Each has its own dedicated user-2-user forum where you'll want to browse and ask questions.
    For ExportPDF:
    https://forums.adobe.com/community/exportpdf 
    For PDF Pack:
    https://forums.adobe.com/community/createpdf 
    Be well...

  • I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

    I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • Why do I keep getting an error message when trying to use passbook?

    Why do I keep getting an error message when trying to use passbook?

    Kind of hard to answer without some details such as iPhoto version and OS version. Are you signed into your Facebook account?

  • I keep getting an error message when trying to download i tunes. It says it's looking for MSVCR80.dll and I find it on my computer so I don't know what else to do. Any suggestions?

    I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I keep getting an error message when trying to purchase more gold coins?

    I keep getting an error message when trying to purchase more gold coins. Same unexpected error occurs with all of my slot machines??

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

    I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    When you restore, which error # appears?

  • HT201262 i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    You can try going to iTunes with your device connected, select your device, then click view, show duplicate items

  • I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798).

    I keep getting the following message when trying to update my iPhone:  An error occurred while backing up this iPhone (-402636798) Help

    You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac

  • I keep getting an error message when trying to download the new security software IOS 7.0.6?

    I keep getting an error message when trying to download the new security software IOS 7.0.6?

    what error message?

  • I downloaded the icloud software on my computer in order to sync calendars and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calenders - can anyone help with this?

    I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars.  I downloaded it for the first time a month ago and  had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error.  What do I do now?  Can anyone help with this?

    Hello easbda,
    Thank you for providing the details of the calendar issue you are experiencing with your iPhone.  I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I keep getting a 4000 error when trying to burn discs....only been since the update....Help

    Ever since the Itunes update, I keep getting an 4000 error when trying to burn my music to disc.  How do I fix this?

    Zachy,
    It goes something like this...
    Put your new drive in the enclosure. Use Disk Utility to format it, etc. I'd give it a slightly different name than the original. Let's say you have Old Disk and New Disk as your drive names. Use Carbon Copy Cloner to copy Old Disk to New Disk. Now you should have an exact copy, which you can test by rebooting and holding down the Option key. Choose New Disk from the list and let it boot, make sure all is well.
    Shut down and physically swap the drives. Take Old Disk and put it in the enclosure. Now your system has a new disk with a lot more space and you can reformat your old disk and just use it for large files or whatever.

Maybe you are looking for

  • Performance of the Report Program

    Hello experts, I had a requirement like following Selection parameters: Material (lips-matnr) Sold to party(likp-kunag): can hardcode it to 5090 Sales Org(likp-vkorg) Plant(lips-werks) : hard code it to plant:9000 Sales order(likp-vbeln) Actual goods

  • [JS] ScriptUI window unefficient in binary mode :-(

    Hi, I have a fully functional scriptUI window. If I export the script as binary, the window appears suddenly then close. Usually, this problem is solved by #targetengine session But this line does exists in the script. So it seems that the matter rea

  • Error while starting mds - MDM 5.5

    Hello all, I have installed MDM 5.5 on Unix/Oracle environment. I am not able to start mds as the system detects that it is already running. However, I see no mds process running. When I give the command mds stop, the system gets hung. Please let me

  • Trying to install new version of software from the Mac App Store

    My iMac is running OS X 10.6.8 I purchase a copy of Swift Publisher 3.0.1 back in June of 2012. I paid $19.99 U.S.D for this upgrade, then. I just went to the Mac App Store to download a more recent version ( ver 3.5.5). It is not coming up in the Ma

  • Difference between multiple employment and concurrent employment

    hi, What is the difference between multiple employment and concurrent employment. Regards, Chandra