I keep getting a download error on my apps tab?

I've reinstalled creative cloud with the same "download error. press retry to try again" error message. I just want to download Illustrator. Any help out there?

I've reinstalled creative cloud with the same "download error. press retry to try again" error message. I just want to download Illustrator. Any help out there?

Similar Messages

  • I get an DOWNLOAD ERROR on the apps menu

    I Keep getting a DOWNLOAD ERROR in the apps center in creative cloud. I need help getting it fixed but I've was put on hold for 30 minutes trying to get answers. Also all the apps I've bought in the past are now gone. how do i get them back?

    Without proper system information and other technical details nobody can tell you much. as a start refer to this:
    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • HT1222 MY 3 RD GENERATION KEEPS GETTING A DOWNLOAD ERROR WHEN I TRY AND DOWNLOAD THE IOS 7.02.

    Everytime I try I try to update the software to IOS 7.0.2 ON my third generation IPAD, i keep getting a "download error" message

    Try downloaded the update through iTunes on the computer instead of over wifi in the iPad.

  • HT4095 I have tried to download 2 movies onto my iPad but I keep getting a download error message. What do I do now? I have already tried turning the iPad off and on again-still nothing.

    I have tried to download 2 movies onto my iPad but I keep getting a download error message. What do I do now? I have already tried turning the iPad off and on again…still nothing.

    Try closing iTunes and reset your iPad. After the iPad starts up, try the download again.
    To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the iTunes app then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I purchased tv shows from iTunes and keep getting a download error tap to retry.

    I purchased tv shows from iTunes and keep getting a download error tap to retry.  Why don't the shows download?  What can I do?

    Hello there Julfos,
    I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
    If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
    iTunes Store: Where can I download and sync my purchases?
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Additional Information
    If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
    Restart your computer or device.
    Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
    If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
    If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Perhaps even forgetting your home network and rejoining it.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
    Or resetting your network settings.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    From: iOS: Troubleshooting Wi-Fi networks and connections
              http://support.apple.com/kb/ts1398
    All the very best,
    Sterling

  • I've attempted to download Mac 10 Maverick and I keep getting a download error, any ideas?

    I've attempted to download Mac X Maverick and I keep getting a download error, any ideas?

    Without the error message it is only a guess but how about something isn't working

  • Trying to update cc desktop on mac osx lion and keep getting file download error 204

    Hi ,
    I have Mac OSX Lion 10.7.5 and keep getting this error when trying to update my cc desktop app that is reporting an update. There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204)Contact Customer Support
    please resolve.

    I have the same problem and was on lots off sides of adobe, no answer then i searched in the log data and found this.
    06/21/14 19:04:06:710 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43925 | ****************Starting LBS workflow*******************
    06/21/14 19:04:06:715 | [INFO] |  | Download | LBS | ProductInfo |  |  | 43925 | Product locale not specified in the product information file
    06/21/14 19:04:06:715 | [INFO] |  | Download | LBS | ProductInfo |  |  | 43925 | Product name not specified in the product information file
    06/21/14 19:04:06:715 | [INFO] |  | Download | LBS | LBSUtils |  |  | 43925 | Launching LBS in elevated mode
    06/21/14 19:04:12:270 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43999 | ****************Starting LBS workflow*******************
    06/21/14 19:04:12:276 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 43999 | LBS launched in LEGACY mode
    06/21/14 19:04:12:399 | [INFO] |  | Download | LBS | SystemCheck |  |  | 44009 | System OS Version - major = 10, minor = 7, bugFix = 5
    06/21/14 19:04:12:399 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | ACCC System requirements check passed
    06/21/14 19:04:12:433 | [INFO] |  | Download | LBS | ProductInfo |  |  | 44009 | Product locale not specified in the product information file
    06/21/14 19:04:12:433 | [INFO] |  | Download | LBS | ProductInfo |  |  | 44009 | Product name not specified in the product information file
    06/21/14 19:04:12:433 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Bootstrap LBS is successful
    06/21/14 19:04:12:451 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Bootstrapper Lock acquired
    06/21/14 19:04:12:469 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | LBS Lock acquired
    06/21/14 19:04:12:501 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Deployment lock check passed
    06/21/14 19:04:12:519 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.7.5&platform=osx10
    06/21/14 19:04:14:236 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Successfully downloaded application xml at path /tmp/912ACE51-6B35-48F6-9D63-D863680F0EE3/applications.xml
    06/21/14 19:04:14:314 | [INFO] |  | ACC | LBS | WorkflowManager |  | FileUtils | 44009 |
    06/21/14 19:04:14:314 | [ERROR] |  | ACC | LBS | PDM | PackageDownloadManager |  | 44009 | Failed to create folder at temp location for download operations
    06/21/14 19:04:15:143 | [ERROR] |  | ACC | LBS | PDM | PackageDownloadManager |  | 44033 | Could not init xml parser with download manifest file at
    06/21/14 19:04:15:222 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 44009 | PDM stopped with fatal error in downloading PIM with error -3
    06/21/14 19:04:15:344 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 44009 | Failed in DOWNLOAD PIM
    06/21/14 19:07:19:779 | [INFO] |  | Download | LBS | ETS |  |  | 43999 | Waiting for the async thread to get the task completed
    06/21/14 19:07:19:788 | [INFO] |  | Download | LBS | ETS |  |  | 44013 | Async thread is completed. Now exiting from function.
    06/21/14 19:07:19:790 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43999 | ACC installation end with exit code: 214
    06/21/14 19:07:19:790 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 43999 | ****************Closing LBS workflow*******************
    Adobe please help, it´s not the first problem installing updates in CC, i we pay for it !!!

  • I keep getting a "download error. Tap to retry" error on a song i purchased. How do I fix this?

    I purchased a song on my iphone and it continuously will not download. I keep getting the error message "download error. Tap to retry" over and over and over. Help?!

    I found something that worked for me on an iPod Touch 4G, iOS 5.1 in a similar situation. I was trying to download a bunch of previously purchased songs, but they wouldn’t download -- i ended up with a long list of songs in the Downloads window of iTunes, all of which would give me “Download error, tap to retry” no matter how many times I tried. The trick I read on another site of pushing Retry, immediately pausing, and Retrying again didn”t work for me. But when i went to the Music app, all the new failed downloads appeared in the songs list (accessed via the Albums button at the bottom of the screen), but with little round buttons (like the stop button on a DVD player) next to them. The songs wouldn’t play, but if you push one of the buttons, the song disappears from the list and starts downloading in the Downloads window in iTunes. By doing this, I was able to quickly break the locked up queue of downloads. The problem didn’t recur on my next download.

  • HT1386 I keep getting a "Download Error. Tap to retry." on my iphone and ipad!!

    I cannot download any music to either one. Any ideas on how to fix this? And how to do I clear the download que so I can start over?

    I found something that worked for me on an iPod Touch 4G, iOS 5.1 in a similar situation. I was trying to download a bunch of previously purchased songs, but they wouldn’t download -- i ended up with a long list of songs in the Downloads window of iTunes, all of which would give me “Download error, tap to retry” no matter how many times I tried. The trick I read on another site of pushing Retry, immediately pausing, and Retrying again didn”t work for me. But when i went to the Music app, all the new failed downloads appeared in the songs list (accessed via the Albums button at the bottom of the screen), but with little round buttons (like the stop button on a DVD player) next to them. The songs wouldn’t play, but if you push one of the buttons, the song disappears from the list and starts downloading in the Downloads window in iTunes. By doing this, I was able to quickly break the locked up queue of downloads. The problem didn’t recur on my next download.

  • Download Error in CC Apps Tab

    Why is it that when I go to the Apps tab in the CC app, I see a message saying "Download Error"? My internet is fine, and other portions of the CC app that use the internet work fine. Any ideas?

    Thank you for the pointers. Here's a more detailed description of the problem:
    Error: "Download Error. Press Retry to try again or contact customer support."
    Screenshot: CC Error
    OS: OS X Mavericks (10.9.4)
    Web Browser: NA, this is in the Creative Cloud application (the latest version, although the problem occurred in the previous version as well).
    Firewall: none.
    Antivirus: none.
    Has this worked before: Yes, many times.
    Changes: I was on a trip and using another computer. This only started happening when I rebooted my home computer (a Mid-2011 21.5'' iMac, 500GB internal SATA disk) and synced all of my files from the CC storage online.
    Admin account: Yes, I am using an administrator account.
    What was I doing: Nothing else, at the time. This was the first thing I tried (don't ask why).
    Other software: Yoink, Memory Clean, Dropbox, Skitch, Found, Google Drive, G-Key Profiler, Skydrive, Evernote, Google Chrome (running at the time of this problem).
    About my Computer: 4GB Memory, 500GB Internal SATA Hard Drive, with 300GB free. 2.5GHz Intel Core i5.

  • I keep getting a download error that says Creative cloud cant connect to Adobe servers, what do I do?

    This is my second time getting this message. I downloaded Creative Cloud in the past and it never worked. I just tried again same thing.
    I've disabled my firewalls even! Nothing works. What is going on??

    WhiplashDobie are you on a managed network?  If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve the current error.

  • HT201272 hi all, I am having trouble downloading 2 music videos. I keep getting the download error 8008. Can anyone enlighten me on how to work around the problem.

    Hi guys, I'm havinh trouble downloading 2 music videos. The download starts then stops before it gets going and gives me an error code, 8008. Can anyone help please.

    Try the troubleshooting for that error number on this page : http://support.apple.com/kb/TS3297
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.

  • I keep getting a download error message. I hit retry but tells me I can not download right now. I have been able to download other items. I think the download was interrupted and now it will not continue downloading. Help!

    What do I do when a download is interrupted and then will not continue to download?

    I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
    Try signing out of your account and restart your iPad.
    Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again.

  • HT1725 I keep getting a download error that says there is insufficient memory.  Not much left to remove and still won't download.  Any solutions?

    Any help with the issue above?

    How much available storage do you have on your iPad (assuming that that is where you are trying to download it) : Settings > General > About > Available ? If the film is in HD format then it could be quite large e.g. The Life Of Pi is 5.52 gig in HD, 2.16 in SD

  • I am running Windows 7  and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, 'Error occurred while installing the updates. If the problem persists, choose Tools Download Only and try instal

    I am running Windows 7 home edition and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, ‘Error occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually’ which I do only to have the same error message pop up.

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

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