I keep getting a message Apple ID disabled
I have an iPhone 5 and I started getting the message that my Apple ID had been disabled due to the security reasons. So I reset my password just as it told me to and I kept getting the message. I called Apple support and they said it was with iCloud which took about an hour to catch up. However after 5 days I still was getting the message. So I went to the local Apple Store to the Genius Bar and the associate changed the password on a number of apps. However, 30 minutes later the message was back and it keeps coming up. Only get the message on my iPhone that not all my iPad. Any suggestions would be helpful. Thanks
Hello hjones1817,
It sounds like you are repeatedly getting a prompt saying that your Apple ID has been disabled due to security reasons. I recommend reaching out to our iTunes Account Security team for futher assistance, and keep in mind you will need to verify your account information with them:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
All the best,
Sterling
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It sounds like you are repeatedly getting a prompt saying that your Apple ID has been disabled due to security reasons. I recommend reaching out to our iTunes Account Security team for futher assistance, and keep in mind you will need to verify your account information with them:
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