I keep getting a message saying "There was a problem sending the command to the program". What is wrong?

For about 1 week now i have been getting the same message now allowing me to send or open. It says "There was a problem sending the command to the program." Why? I cannot even answer your email asking for to confirm my email question. It will not allow me to access you when I click on the line you tell me to click on. How come?

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