I keep getting a message saying "your purchase cannot be completed" when I try making any app purchases....what is going on?
Any type of app or in-app purchases keeps giving me a message saying my purchase cannot be completed. I have money in my account and my software is up to date. It just keeps telling me to go to iTunes support and its getting me nowhere....can anyone help with this? Does anyone know why this is happening or is anyone else experiencing the same thing?? Please help!!!
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
-
I keep getting this message and I can't figure out how to fix it.
No one here in this user to user forum has access to your account or information about it.
Did you follow the link that Chris CA provided? It will give you what you need to get your
account working again.
https://www.apple.com/lae/support/appleid/manage/ -
I have lost my itunes library after updating it. Have tried uninstalling/reinstalling it and it gets so far then tells me that it cannot be installed because MSVCR80.dll is not installed on my pc. I have no idea what this is and have googled it, followed links to sites that say they can fix it, only for them to scan, tell me I have 3 thousand issues and then want me to pay $30 dollars to fix it for me. This message also appears on firing up my pc too.
Can anyone help please?I've been through the exact same thing and cannot seem to get an answer here. When you go to Manage Storage, does it have something at the top like "19.1 GB of 25 GB available"? I only have a Mail account with 5.3 GB in it and a Backups account with 553 MB in it. Obviously, these don't add up to 19.1 GB. There was no change in any of these numbers when I deleted all the same files you mention. With the free Mobile Me storage expiring next month, this is something I'm pretty concerned about.
-
I've tried to intall ios 7 but on the activation part on the phone i keep getting a message saying 'your iphone could not be activated becayse rge activation server cannot be researched. Try connecting your iphone to itunes to activate, or try again in a few minutes'. However when i plug my phone into the computer itunes has an error message saying 'We could not complete your itunes store request. The network connection was rese. Make sure your network connection is active and try again'. How do I do this? Thanks.
unfortunately no, a million people are attempting to update their phones right now, and thus activate them. Patience will have to suffice.
For the future, I would recommend not updating essential work devices on the launch day -
My iMessage doesn't work, and I keep getting a message saying I've lost Internet connection(when really my wifi is just fine) and it won't sign me in. Help?
Thank you soo much ! Every now and then I would check my DNS and it would say 8.8.8.8 but I just checked now and realised it was somethin something something THANK YUU SOO MUCH ! REALLY APPRECIATE IT AND YU DESERVE THOSE 49,085 points !!!
-
I keep getting a message that my ID has been disabled when trying to download an app. I have changed password with apple. Any ideas what is wrong?
If you've changed your password and it still shows disabled then try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Why do I keep getting a message that my ical is not connected when I try to sync my ipod touch with my mac book?
It sounds as if your account has been compromised. I would recommend logging into those accounts from your computer and their websites and changing your password.
-
I'm trying to download Gympact app. It's my first additional app and I keep getting the message "this ID has not yet been used in iTunes store." Anyone know what's going on? I don't want to buy a tune.
The message is tru, the Mac App Store and the iTunes Store are the same store and use the same account. What does the system want you to do?
-
i keep getting a a error code (err = -50) & (err = -19) when i try to continue the download, what does that mean?
same problem here, err = -19 showed all time that i try to download the LP booklet, all musics downloaded fine, did you solve this? how? thank you
-
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I get a message saying i dont have enough privileges when i try and download from the cloud
when i try and download music from the cloud, i get a message saying I "do not have enough access privileges for this operation" what am i doing wrong
i try and download music from the cloud
How exactly are you doing this? In iTunes? -
i have made in app purchases in my pool games before but now its in bringing up a message saying the purchase could not be completed then i hit ok and it says transaction error cannot connect to itunes store. what do i do?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
After having the issue with my photos being blocked on Facebook, I was told I needed to upgrade to the newest version of Firefox and that the version I am currently using (3.6.3) is no longer supported with security updates. I have tried to follow the steps in the upgrade process through Firefox itself, but have been unable to do it...I would love step by step instructions to walk me through it as I don't know what I am doing wrong.'''bold text'''
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
I have a new Macbook pro. I can't sign onto facetime, keep getting a message saying my wifi isn't working, but it is. Any suggestions?
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
I keep getting a message saying "Could not complete your request because of a program error"
I keep getting a message saying ( Could not complete your request because of a program error??
Does anyone know what this means or how to fix?blucoast,
Can you please be more detailed? When are you getting this - what is causing it? Any specific tool or while starting Photoshop itself?
Do you see an error number or error code or a report? Can you post that here?
Maybe you are looking for
-
SMTP very slow/errors and times out in mail.app
I have a series of account set up that are working great except for my work mail (exchange IMAP). The server it's on is pretty slow, and this is complicated in mail app as I get constant SMTP send errors "the server rejected the address...." it's ver
-
Hi Experts, I'm finding the below mentioned error while I'm saving assignment with Salary Basis, Location and Payroll. APP-PAY-06153: System Error : Procedure pay_us_emp_dt_tax_rules.insert_fed_tax_row - ORA-20001: &1 element does not exist or has no
-
CUPC 503 error on one computer, but not on others...
I'm trying to test our new CUPS server. I have the CUPC client on several computers here and it runs fine. I can log into the new CUPS with different usernames and everything seems to work fine (except Exchange Free/Busy status, but that's what I'm
-
My account is disabled and I don't remember my password
My whole account disabled and I don't remember my password or my security questions please help me I can't do anything with out it
-
How do I burn a iMovie (10.0.3) project to a DVD?
I have recently made a project on Imovie and have exported it to the theater. How do I go about burning this to a dvd? I dont want it as a file on the disc, I wantr it to actually work like a dvd.