I keep getting a message that i have to upgrade

the last two times i upgraded, i got a whole bunch of ad banners and popups that the popup blocker didn't work on and had to upload software to counter act it. do i really have to update? i know there are pop ups now that tell you that you need to update but its all some crazy trogan. i just updated in december 34.0.5. i really hate ads, they slow down my computer horribly. thank you

You should have set Firefox (and for that matter Windows Operating Sytem) to upgrade automatically. [In fact that will be their normal default settings]
Update by utilising your computer's or software's settings, not by clicking on ads, popups, and random webpages.
Keeping software up to date helps protect you.
*See [[Update Firefox to the latest version]]
You appear to be on Fx34.0 so may have missed a couple of updates, as you should now be on Fx35.0.1
* https://www.mozilla.org/en-US/firefox/35.0.1/releasenotes/
If you have malware or adware on your computer it will not be from Mozilla Firefox. I will append standartd advice on malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Similar Messages

Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.

Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method. I have used a third party uninstall program which appeared to delete all traces of firefox including registry entries but I still have the same problem.
I am now in the position of not being able to load any version of firefox. HELP

Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method.

I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program. When I try to do that, I keep getting a message that I have a more functional product installed. Regardless

I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program. When I try to do that, I keep getting a message that I have a more functional product installed. Regardless, I cannot open the document that i need and it is urgent that i complete it and send it in. Please help.

Use this link Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
When you have downloaded it, then clean out the old adobe reader and then try to install the latest one, i had to do this about a week ago and it solved the problem.
Regards

I am trying to install firefox 4 and keep getting the message that you have to reboot your computer to complete the uninstall i have done this a number of times any suggestions

i am trying to install firefox 4 and keep getting the message that you have to reboot your computer to complete the uninstall i have done this a number of times any suggestions

Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

Keep getting a message that I have to accept the End User License Agreement. How can I solve this ?

Keep getting a message that I have to accept the End User License Agreement.
Where can I find this License ?

The full EULA is available at http://www.adobe.com/products/eulas/reader/index.html
Are you accepting the dialog? If you can't, or the buttons don't do anything, see here:
http://helpx.adobe.com/acrobat/kb/cant-click-accept-acrobat-reader.html

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha

I am trying to upgrade my iTunes to 11.1.3 and I keep getting a message that I have an invalid signature. Help!

I just received the iPhone 5s, but cannot connect to my iTunes because it is out of date. However, everytime I try to install the new version of iTunes, I get a message that the signature is invalid. Help! What do I do to fix the "signature"?

Hello there, karimaz1011.
You may want to go directly to Apple's iTunes Download page and download and install the latest version manually:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I am unable to use FaceTime. This is anew problem. I keep getting the message that I have FaceTime turned off in the settings but I don't. Can anyone suggest a solution?

Am unable to use FaceTime. I was using it previously. I am getting the message that is turned off under settings. It is not turned off. Any suggestions

This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Trying to install Firefox, but keep getting a message that I have to restart computer to finish a previous install of firefox.

I have restarted my computer numerous times and I get the message every time.

Run the Firefox program once as Administrator (right-click: Run as Administrator).
If that doesn't solve the problem then do a clean reinstall and remove the Firefox program folder.
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
* [[Software Update Failed]]

I keep getting a message that I have logged into the server maximum times or server has timed out

I had an upgrade to my system and it changed my logging into the server to every 10 minutes. Can you reset it on your end so I can use my email again. We fixed the logging into the server so that will not happen again. I cannot send or receive emails on Thunderbird and I also get a connection to server has timed out when I try to send an email. Thanks

Update your Firefox to latest version
*www.Mozilla.org
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

I cannot update beyond Firefox 8.0. I am running Win 7 and keep getting a message that I need to restart so a previous update can complete. I also get the message that I am not running the newest version of Firefox.

I can download FF 9.0 but not install it. The same thing happened with FF 8.0.1

Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method.

TS1702 I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what wrong i

I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!

I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick

I have not been able to download previous purchases since the new update. I keep getting a message that says this computer is associated with an APPLEID and that I can download previous purchases again in 82 days with a different ID?? I only have ONE ID

I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!

Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " the picture you are trying to print is in the iphoto library" what can i do to be able to print a photo from iphoto

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6's

Since the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it.

HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)

What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

I keep getting a message that i have to upgrade

Similar Messages

Maybe you are looking for