I keep getting a message that my ipad can't connect to itunes store. My internet connection is fine.
My internet connection fine.
Make sure iTune Store is available in your country
http://support.apple.com/kb/TS3599
Similar Messages
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i keep getting a message that my ipad could not be activated because activation server is unavailable and when i try to use itune its not working as well.Plssss help
Has this iPad ever been jailbroken, had the OS rolled back, or used a beta version?
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I keep getting a message that the computer can not find a .local server
I keep getting a message that the computer can not find a .local server
Hi, ImTiffanyA.
The most common cause for this issue would be media present that is purchased with another Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H. -
My computer says it's connected to the internet, but I keep getting a message that my computer can't find the server. Could there be a problem with my computer's internet connection?
First, unplug the modem, for at least 10 secs., then unlpug you airport/ wifi/ then try to reconnect.
If it it does not not work, reconnect your modem, then reconnect your network utilites, use assistance. -
I keep getting a message that my iPad has not been backed up to icloud
I keep getting a message on my iPad that my iPad 3 running iOS 6.0.1 has not been backed up to iCloud for 2 or 3 weeks even though Settings>iCloud>Storage and Backup indicates that the iPad has been backed up that very same day. Generally the iPad backs up every day, automatically, when plugged in and locked. I get the messages about once per week.
Another iPad 2, running iOS 5 backs up to the iCloud on the same account and we get no similar messages on this iPad.
To be on the safe side I also backup both iPads to iTunes at least once per week.
Anyone have any ideas why this is happening.synching your iPhone to your computer has nothing to do with iCloud backups.
Force an iCloud backup: Settings>iCloud>Storage and Backup>Back up Now
Be sure that Settings>iCloud>Storeage and Backup>iCloud Backup> is ON -
I keep getting an error message when i try and sync tv shows from my computer to my ipad. it says this computer is not authorized in the itunes store. it is my only computer authorized in the itunes store. i have authorized and deauthorized and authorized again but no luck. Any suggestions?
Click here and follow the instructions.
(91121) -
My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
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I recently tried to upgrade the software on my Ipad to IOS 4.3 (in order to get Google Earth and now I get this message:" Your Ipad can not be activated because the activiation server is temporarily unavailable. Try connecting your Ipad to ITunes [i did] to activate it or try again [i did sever times] in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support"
You can only update to the current iOS 5.1.1.
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I have mac os x 10.5.8 and the latest I Tunes 10.6.3
The first generation iPad can't be updated past 5.1.1.
(114934) -
Apple can't seem to help me with this verification of payment information message that I'm getting when I try to rent a movie. My payment information is correct, and they don't have any issues billing me for anything else. What can I do?
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
See above. Message comes up every hour or so. Three times in a row.
Restart the iPad by holding down on the Sleep button until the red slider appears and then slide to shut Off. To power up hold the Sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the Sleep and Home buttons at the same time (for about 10-15 seconds) until the Apple logo appears (ignore the red slider), then let go of the buttons.
If the proble is associated with not being connected via wireless, look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
Cheers, Tom -
I can't access the internet using my home wi-fi. My wi-fi is working on my home computer, and the itouch can access the internet at another person's home using their wi-fi. I've looked in the settings, and can't seem to see any differences.....i'm a techno dummy - so please respond in very basic info
Before resetting try restarting. Or you can go to Settings from the home screen > Wi-Fi > your network and scroll down to 'Renew Lease' and press that. When you do you should see a button labeled 'Renew Lease?' and another labeled 'Cancel'. Select 'Renew Lease'.
You can either back out of that screen back to the home screen or just use the return button to go back to the home screen. Then select Safari and see if you can hook in.
I have to go through that process every five or ten minutes or so when in the second story of our house - weak router signal up there. -
Server unavailable. All internet, wi-fi and cellular. iPad2
Hello, susan9941.
Thank you for visiting Apple Support Communities.
I understand you are not receiving internet via Wi-Fi or through your carrier. Start with a reset of your network settings: Tap Settings > General > Reset > Reset Network Settings. Reconnect to your network and test. If the issue persists, try going through the steps in the two articles below.
iPhone cellular data connection issues
http://support.apple.com/en-us/HT201415
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/en-us/TS1398
Cheers,
Jason H. -
...how do I resolve this issue? It's irritating for several reasons:
1) My new songs do not appear in match on my other devices because of this error
2) My itunes turns itself on automatically when it knows it needs to match; then the icon starts jumping up and down when the error occurs, distracting me from whatever I'm doing about ever 15 minutes at times.
3) I've paid for this. It's working so badly.Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
Message is can't connect to itunes store, check internet connection, but I'm online
I am logged into US store on my iPhone 4s. I need to switch to US store. My Mac displays "cannnot connect to itunes store. Check internet connection" but I am connected and online? What do I do?
I am logged into US store on my iPhone 4s. I need to switch to US store. My Mac displays "cannnot connect to itunes store. Check internet connection" but I am connected and online? What do I do?
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