I KEEP GETTING A MESSAGE WHEN I TRY TO RESTORE MY IPOD

WELL, I JUST GOT A BRAND NEW IPOD TODAY & I TRIED TO PUT SONGS IN IT, BUT OBVIOUSLY MESSED SOMETHING UP. IM TRYING TO RESTORE IT BECAUSE , WELL IT SAYS I USED UP ALMOST ALL MY CAPACITY WHEN THERES NOTHING INSIDE. BUT WHEN I TRY TO RESTORE IT SAYS, THAT IT CANT BECAUSE MY IPOD OR WHATEVER CONTAINS FILES THAT ARE IN USE BY ANOTHER APPLICATION.
CAN SOMEONE PLEASE EXPLAIN HOW TO FIX THIS WITH AS MUCH AS DETAILS AS POSSIBLE?
ipod nano   Windows XP  

Try to disable the anti-virus on your computer

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