I keep getting a pop-down bar from Firefox that asks me if I want to allow things from the page I am entering?! What is it?
Most of the time it's just an annoyance, but if I'm on my banking page, it knocks me off?!
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
*Use a compressed image type like PNG or JPG to save the screenshot
*Make sure that you do not exceed the maximum size of 1 MB
You can get a possibly colored Lego block icon on the left end of the location bar that indicates that Firefox is blocking a plugin.
*https://support.mozilla.org/kb/why-do-i-have-click-activate-plugins
Please update the Shockwave Flash 13.0 r0 plugin.
The currently installed version is outdated and has known security vulnerabilities.
*https://www.mozilla.org/plugincheck/
Similar Messages
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Lately I've been getting Google searches redirected instead of going directly to the website that's linked through Google. In addition, I occasionally get a new tab opened in Firefox that asks me if I want to take a questionnaire.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I read that several other people have been bothered by a drop down message talking about a bad certificate and perhaps non secure site when working in Safari. I, too, keeping getting this pop up when in Safari that is from "tap-security.rubicon.... I saw the suggestion to turn off all extensions, but this didn't help. What next can be done?
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) -
I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.at various times it asks different passwords.
Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.
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I keep getting an error code -1202 from the iTunes store when trying to access the items from the "quick links" and I cannot access iMatch. Any suggestions?
Please look to the right of the screen where it says "More Like this" you may find the resolution there.
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Can't seem to fix it. It's not a grid issue, I've tried that. The anchor at the end of this line I'm trying to intersect with a box refuses to match up evenly, despite illustrator telling my that the anchor intersects the box. It looks fine until I zoom in and see that the anchor is always being pushed higher or lower than the perpendicular line. No matter what I do the line refuses to co-operate. Even deleting the file and trying it on a new file doesn't work.
Is Align-To-Pixel-Grid on in the files in question? What version of AI and OS are you using? What New Document Profile did you start from?
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How do I record music from a music cd to my MacBook Pro? Up until this morning I would get a pop up window that asked if I wanted to play or record the disc I just put in. That screen no longer appears - a disk starts to play. I can stop the auto play but how do I add the music to my existing music collection?
ThanksDo you mean "how do you rip a CD to iTunes?" If so, just insert the CD into the optical drive of the MBP, launch iTunes, edit the ID3 tags to show what you want, then click the "import" button in the lower right corner of the window.
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For the past week, I've gotten several pop-ups asking me to "Please update your browser". The thing is, I checked my Firefox properties and it says that my browser is up-to-date. According to my "About Firefox", I am running Version 26.0 and it is "up to date".
I took a screenshot of the pop-up page, but there isn't a place here to upload it, so I'm going to try to use tinypic to show the screenshot... I apologize if it doesn't work.
[IMG]http://i42.tinypic.com/2d9xxtt.jpg[/IMG]
<a href="http://tinypic.com?ref=2d9xxtt" target="_blank"><img src="http://i42.tinypic.com/2d9xxtt.jpg" border="0" alt="Image and video hosting by TinyPic"></a>
http://tinypic.com/r/2d9xxtt/5
Has anyone experienced this too? Or does anyone know whether this is valid or a malware/virus? Thanks for any help, I appreciate it.This seems to be a scheme to get people to download a third party installer. That latest-browser-update''.''net was just registered on January 5th and the owner has used a privacy service to hide their identity. Hmm... If you get this randomly, it could be generated by one of your add-ons.
Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
You also could run some supplemental malware scans. See: [[Troubleshoot Firefox issues caused by malware]]. -
I keep getting a pop up box on my iPhone asking me to enter my password - and the apple id does not match mine. I click 'Cancel' but it keeps reappearing and interfering with other apps. What did I do to get this and what do I do to get rid of it? Is it someone or something phishing for my password? The only app I recently downloaded was PF Chang's and I got that directly from the App Store.
Try signing out and then back in again by going into Settings>Store>Apple ID:>Sign Out>
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I downloaded the latest update on my MacBook Pro last week. Now I keep getting a pop-up that iCloud wants my password from an email login I haven't had in a year. I can't find where to delete that email login. iCloud is also showing my new email login, plus a bogus one I accidentally created trying to fix this problem. Now the calendar on my MacBook Pro won't sync with my iPhone5.
It sounds like you have the Find my iphone Activation lock for sure. Go to www.icloud.com/find and see if you put in that Apple ID that is coming up and yoru password to see if you are able to sign into the account that way to turn it off. If you are unable to, you will have to contact AppleCare by phone (chat cannot handle account lock outs or forgotten password due to not being able to verify your identity) and see if they can reset it. And are you sure the Apple ID that is coming up yours?
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I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I keep getting a pop up that says PPOE Server Not Found. How do I stop this from happening?
I keep getting a pop up that says PPOE Server Not Found. How do I stop this from happening?
seventy one wrote:
Love the expression 'dust bunnies' Never met that before.
http://en.wikipedia.org/wiki/Dust_bunny -
I got a pop-up window from Firefox saying that I needed to upgrade (I had Firefox 14.0.1). I have a Mac desktop with operating system Lion. When I'd try to connect through the prompt on that window, it wouldn't connect. So I went to the Mozilla website and downloaded version 15.0.1.dmg. But I'm still getting the pop-up window.
Also, when I start my computer, there's always a question mark in the Firefox place on the dock and a window that prompts me to drag the firefox emblem over to another emblem. But when I do that, I get a window that says that this is an older version of Firefox than the one that's installed, do I want to replace it with the older one (which I have declined to do).Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
How can I remove this malware virus on my compter. I keep getting this pop up and it says my computer is infected and I need to instal this Mac Protector. It wants to charge me $59.95, i call the MAC store and they said this was fake. I asked how I could remove and they referred me to this website. Can anyone help , it is real annoying I keep getting these **** pop ups too.
This is an excellent article with removal instructions:
http://www.reedcorner.net/guides/macvirus/ -
Macbook Pro has adware. Keep getting annoying pop-ups. How do i clean my laptop
Macbook Pro has adware. Keep getting annoying pop-ups. How do I clean my laptop
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
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