I keep getting a pop up that says I need to update, but when I click on the button it simply continues to load saying, "conecting to the update server" What is the deal?

There is also a "Hide" button at the bottom, but if I click that the window disappears. I have tried leaving it open, but nothing happens.

had a lot of trouble with this too. I had tried everything, from the internet time zone changing, restarting computers, physical time zone changing, firewalls, all that, and nothing worked.
but i just tried this and it worked.
1. in iTunes, go to Store, then go to authorize computer
2. sign in with your AppleID, and authorize your computer to purchase iTunes stuff.
that's it.
I scoured the internet and found nothing that said that had that as a solution.
hope it helps

Similar Messages

  • TS4036 I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c.  Now, I keep getting a pop up that says Continue Restoring?  (This iPhone has not been backed uprecently because it has not finished being restored. Would

    I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c.  Now, I keep getting a pop up that says Continue Restoring?  (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
    I seleted to finish downloading because I didn't want to lose anything.  It still will not finish downloading and I have tried this several times.
    What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?

    Hello there, Brandifoote24.
    The following Knowledge Base article offers up an explanation of what you're error signifies:
    iCloud: Understanding Backup alert messages
    http://support.apple.com/kb/TS4576
    "This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
    This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
    Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
    iCloud: Troubleshooting restoring an iCloud backup
    http://support.apple.com/kb/TS4036
    How do I restore an iCloud backup if my device is already set up for use?
    You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
    Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
    Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
    After confirming that an iCloud backup is available, follow these steps:
    Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
    Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
    If the issue persists, then I would troubleshoot Wi-Fi using the following article:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS1717 All of a sudden I keep getting a pop up that says this song can't be played because Itunes can't find the file...Over 11,000 songs can't be played...Please help..thanks

    All of a sudden I keep getting a pop up that says this song can't be played because I tunes cannot find the file...Over 11,000 songs can't be played ....I really don't want to transfer all the songs over again...Please help...Thanks

    Someone please reply cuz I have the same problem. Help Thanks.

  • I keep getting a pop up that says PPOE Server Not Found.  How do I stop this from happening?

    I keep getting a pop up that says PPOE Server Not Found.  How do I stop this from happening?

    seventy one wrote:
    Love the expression 'dust bunnies'   Never met that before.
    http://en.wikipedia.org/wiki/Dust_bunny

  • I keep getting this pop up that says why you no play candy crush is this a virus?

    I keep getting this pop up that says why you no play candy crush is this a virus?  How do I get rid of it?  It has an option to click on cancel or ok.  I keep clicking cancel.

    That's not what it is.  I have just started getting the exact same pop-up, and I am using a 5th gen. iPod Touch.  It can't receive carrier messages, being that it only has WiFi access to the internet.
    What is happening to me is this:  I start playing the TicBits "Sudoku " app.  A couple of minutes into the game, the app starts getting sluggish, and cannot keep up with my fingers... I touch the screen, and it takes longer and longer for the game to respond to my touches while trying to fill in the numbers in the sudoku puzzle.  Eventually, this stupid pop-up interrupts.  If I hit cancel, it might pop up two or three more time in a row.  If I hit OK, it pulls up the app store (I have just immediately hit the home button and restarted the sudoku game up to this point, but I will try to remember to let it take me all the way to the app it is trying to sell next time so I can report back, but I assume it's going to try to get me to download Candy Crush Saga).
    I do not have Candy Crush installed nor do I want to install it).  I am worried that this is some kind of malicious software, given how badly it affects the Sudoku app.  I don't have any interesting information on my iPod Touch for a virus to steal other than the password to my Apple ID when I need to use the App Store or iTunes.
    I have turned off Alerts for all apps other than Clock and Caendar, as I need those for appointment and alarm reminders.  Nothing else should be allowed to use these alert pop-ups.

  • I downloaded the latest update on my MacBook Pro. Now I keep getting a pop-up that iCloud wants my password from an email login I haven't had in a year. Now the calendar won't sync with my iPhone5.

    I downloaded the latest update on my MacBook Pro last week. Now I keep getting a pop-up that iCloud wants my password from an email login I haven't had in a year. I can't find where to delete that email login.  iCloud is also showing my new email login, plus a bogus one I accidentally created trying to fix this problem. Now the calendar on my MacBook Pro won't sync with my iPhone5.

    It sounds like you have the Find my iphone Activation lock for sure. Go to www.icloud.com/find and see if you put in that Apple ID that is coming up and yoru password to see if you are able to sign into the account that way to turn it off. If you are unable to, you will have to contact AppleCare by phone (chat cannot handle account lock outs or forgotten password due to not being able to verify your identity) and see if they can reset it. And are you sure the Apple ID that is coming up yours?

  • I keep getting an error message that my computer needs to be shut down.  It is like a dark screen comes down and I have to hold the on button until it shuts down.  Why is this happening?

    I keep getting an error message that my cmputer needs to be shut down.  A dark screen comes down and it says to restart.  I have to hold the ON button until the computer shuts down.  Then I can restart and it says it is sending a report to Apple.  This seens to be happening a lot lately.  Has anyone else had this problem?

    Hi Carol...
    error message that my computer needs to be shut down. It is like a dark screen comes down
    That is referred to as a kernel panic.
    Help here >  Tutorial: Avoiding and eliminating Kernel panics | MacFixIt - CNETReviews

  • When I try to open the Iphoto it keeps on asking for the software update but when I click on the software update tab, it says that all updates are up to date. I still cant open the Iphoto, what should I do?

    When I try to open the iphoto it keeps on asking for the software update, but when I click on the software update it says that all the software in the computer are up to date. I still cant open the iphoto, what should I do?

    How old is your Mac? If it's very recent you need to update via the App Store
    If you purchased at the App Store you need to update via the App Store
    Otherwise you update via Softare Update
    If you have moved iPhoto from the default location (i.e. into a Folder) then the updater won't find it. Move it back.
    If you have renamed iPhoto, the updater won't find it. Change it back.
    Regards
    TD

  • I keep getting a pop up that my apple ID is Disabled...when i try to get a free app on my I pod?

    I keep getting a pop up that my apple ID is Disabled...when i try to get a free app on my I pod
    how do I get my Apple ID WORKING AGIAN?

    If changing your password does not solve then contact itunes support

  • I keep getting an error message that I have an invalid security code when trying to make purchased in itunes.  But my security code and billing info are valid.  How do I rectify this problem?

    I keep getting an error message that I have an invalid security code when trying to make purchased in itunes.  But my security code and billing info are valid.  How do I rectify this problem?

    Did you ever get an answer to this? Im having same issue now! So frustrating!

  • Help! my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!! i cant get on the phone to enter the password?!!! what do i do! thank you

    help, my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!!! i cant put the password in because the phone says it needs a restore!!1 catch 22!!! help much appreciated, thank you

    Try restarting your router by removing power to it for 30 seconds. This may correct the problem.

  • When i compose a new message and am typing in the name of the person to send it to it says iMessage after their name but when i click it says "Bonjour (offline) "  my bonjour account isn't even enabled!? and it all used to work fine

    When i compose a new message and am typing in the name of the person to send it to it says iMessage after their name but when i click it says "Bonjour (offline) "  my bonjour account isn't even enabled!? and it all used to work fine please help!

    Hi,
    I invoked New Mesage
    I typed a Name in Manually (rather than using the blue + icon)
    I clicked on the "to" name and got this
    Uploaded with Skitch!
    I don't get a Bonjour Option here.
    I do get a Jabber ID showing up for them but for soem reason it does not list my "From" account.
    I would say that I have seen multiple "To"s and the same for the "From" choices and I think I have seen the Bonjour one listed.
    However the "To" And "From"s don't seem to match and it appears you can iMessage Jabber names/ID or Jabber AIM names (which you can't in either case)
    10:06 PM      Thursday; March 8, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • There are times when I try to start firefox 3.6 that it does not come up,but when I click it again, I get fire fox is running but not responing, close fire fox, or shut down computer. There are other times that it starts up normaly wit no probs

    # Question
    there are times when I try to start firefox 3.6 that it does not come up,but when I click it again, I get fire fox is running but not responding, close fire fox, or shut down computer. There are other times that it starts up normally wit no probs
    ..

    Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
    Someone on this forum suggested, that USB3 may interfere with the magic mouse.
    I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
    Thanks for the advice, Bee
    Cheers, Gerd

  • HT3529 My iPhone is showing that I have one unread messages but when I click on it, it does not show this so-called unread message. How do I go about getting rid of this symbol, or find this unread message?

    My iPhone is showing that I have one unread message but when I click on it, it does not show this so-called unread message. How do I go about getting rid of this symbol, or find this unread message?

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT1338 App Store says I have six updates but when I click on update tab I get blank white screen

    App Store says I have six updates but when I click on update tab I get blank white screen

    That's strange....
    Under Snow Leopard (which is the forum you posted in), updates are done through Software Update.  Not the App Store.

Maybe you are looking for

  • How do I stop two copies of Incoming emails appearing in my inbox

    Quite suddenly, this morning two copies of most Incoming emails have started to appear in my inbox

  • HH2 bt infinity and windows 8 Wifi does not have a...

    Hello I bought windows 8 in January and upgraded an old Dell xps m1730 laptop, however after 4 or 5 months the laptop lost all it's wireless connection to the HH. I rang Bt help and eventually was told that it was a fault with my Laptop, after playin

  • OS X 9.2 Trouble

    I just updated my imac 27" from Snow Leopard to Maverick and it seems to work fine until I start LR4. The computer restarts with a kernal panic error.

  • On Exit action possible on a question slide?

    I'm using Captivate 6.  My project has branching that occurs "on success" for some question slides, but if the user skips the question (which is allowed in this case) the branching doesn't happen.  On a regular slide there is an On Exit option to ini

  • 'In Preparation' status of workitem

    Hi all.. I have a workitem with status 'in preparation'...what should i check for this.. I have checked the binding I have checked the import/export propert of elements involved in binding I have checked that the value is set to the export parameters