I keep getting a pop-up to update Firefox, but it does not look authentic and I'm worried it is a virus.
For the past week, I've gotten several pop-ups asking me to "Please update your browser". The thing is, I checked my Firefox properties and it says that my browser is up-to-date. According to my "About Firefox", I am running Version 26.0 and it is "up to date".
I took a screenshot of the pop-up page, but there isn't a place here to upload it, so I'm going to try to use tinypic to show the screenshot... I apologize if it doesn't work.
[IMG]http://i42.tinypic.com/2d9xxtt.jpg[/IMG]
<a href="http://tinypic.com?ref=2d9xxtt" target="_blank"><img src="http://i42.tinypic.com/2d9xxtt.jpg" border="0" alt="Image and video hosting by TinyPic"></a>
http://tinypic.com/r/2d9xxtt/5
Has anyone experienced this too? Or does anyone know whether this is valid or a malware/virus? Thanks for any help, I appreciate it.
This seems to be a scheme to get people to download a third party installer. That latest-browser-update''.''net was just registered on January 5th and the owner has used a privacy service to hide their identity. Hmm... If you get this randomly, it could be generated by one of your add-ons.
Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
You also could run some supplemental malware scans. See: [[Troubleshoot Firefox issues caused by malware]].
Similar Messages
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Any advice on how to block this pop-up? It asks to install/run scan etc but narturally I just click on the 'x' close window button.
Don't install it. and go here for information:
http://www.reedcorner.net/news.php/?p=138 and
http://www.reedcorner.net/guides/macvirus/
Do as search on the forum for more threads about this.
Laverne's mom -
I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?
You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
for help contact the App store support - link is on the right ot the App store window
LN -
Question
I keep getting popups telling me to update firefox to 6.1 - the firefox website tells me I have all updates. Is this a hacker trying to enter my computer?Do you mean this?
*Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Tools > Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
See also:
*https://support.mozilla.org/kb/settings-network-updates-and-encryption#w_general-tab
*http://kb.mozillazine.org/accessibility.blockautorefresh
*http://kb.mozillazine.org/Accessibility_features_of_Firefox
Can you attach a screenshot if this isn't your problem?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
When I use safari I keep getting a small coloured circular icon which in turn does not allow me to navigate at all. the only way I can get rid of it is to shut down and reboot. Can anyone help?
Start here.
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Tried updating firefox but it is not compatible with leopard op. If I try to re-install the older version will my bookmarks still be there?
Current Firefox versions require a Mac with an Intel processor and OS X 10.6.
Firefox 16 is the last version that runs on Intel Mac OS X 10.5.
You would have to update to OS X 10.6 to be able to use current Firefox releases.
Last Firefox for Mac OS X 10.5:
*http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/16.0.2/mac/
*https://www.mozilla.org/firefox/36.0/system-requirements/
*https://www.mozilla.org/firefox/16.0/system-requirements/ -
I cannot receive emails on my ipad but I can send them. When I try to fetch emails a pop up box tells me to says verify your incoming email setting in settings. I have, it is correct as I am receiving emails on my iPhone with the same incoming address. I have tried deleting it and putting it in again but that does work. The wifi is working fine when using the Internet. Has anyone any ideas what is happening and how I can rectify the problem?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom -
That's it - what more can I say?
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also
* http://kb.mozillazine.org/Software_Update (Software Update not working properly) -
I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR, -
IPhone updates apps but iTunes does not
Here's the scenario:
I recently got a new Macbook Pro to replace my previous model. I manually migrated the contents over from the old to the new, including apps, music and so on. I authorized iTunes on the new Mac with my AppleID, the same one in use previously and with the iPhone. Now when I check for app updates in iTunes I rarely get any results for new versions when the iPhone shows many more updates. Apps update fine on the iPhone - for apps installed on the iPhone, of course - but iTunes doesn't really show updates (1 out of 10 at most). It's rather frustrating given not all apps I've purchased are currently sitting on my iPhone, meaning apps in the iTunes library/on the Mac are not getting updated.
Is there any way to fix this behaviour so that iTunes will reliably see app updates and download them accordingly?
- MacBook Pro 8,2 (2.0GHz quad core i7), Mac OS X 10.6.7, iTunes 10.2.x and 10.3.x.
- iPhone 3G, iOS 4.21
One step I've not yet taken that I am about to do is add all apps from the library to the iPhone in hopes that kickstarts things updating in iTunes but I'm not hopeful that will fix updates.Update:
In what I felt to be an overly drastic move I one-by-one removed all apps from my iTunes library and downloaded each one again in hopes of ensuring there was no Apple ID issue. It took a couple days between doing that and app updates actually showing up but now iTunes is reporting updated apps in the sidebar but says there are no updates when you click the Check for Updates link.
Meanwhile, the Appe Store app on the iPhone reports software updates and grabs them fine. So obviously this issue is still in place. *** Apple? -
Since updating Firefox my laptop does not save my history. Where has all my history gone?
it will save history during the session you are in but when you reopen the browser there is no history saved. can't find anywhere to change it. my other browsers are saving changes, but we prefer to use Firefox but it is too inconvenient at this time.
-> click '''Firefox''' button and click '''Options''' -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> '''REMOVE Checkmark from "Permanent Private Browsing mode"''' -> place Checkmarks on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> click '''Exceptions...''' button and click "Remove All Sites" 4a) Accept Third-party Cookies -> ''Keep Until'': '''select They Expire'''
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> '''When using the Location Bar, suggest: select "History and Bookmarks"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries
-> click '''Firefox''' button and click '''Options''' -> Advanced -> General -> Remove Checkmark from '''Warn me when websites try to redirect or reload the page'''
-> click '''Firefox''' button and click '''Options''' -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window -> Restart Firefox
Make sure NOT to use '''Clear Recent History''' feature
* https://support.mozilla.com/en-US/kb/Clear%20Recent%20History
Check and tell if its working. -
Most of the time it's just an annoyance, but if I'm on my banking page, it knocks me off?!
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
*Use a compressed image type like PNG or JPG to save the screenshot
*Make sure that you do not exceed the maximum size of 1 MB
You can get a possibly colored Lego block icon on the left end of the location bar that indicates that Firefox is blocking a plugin.
*https://support.mozilla.org/kb/why-do-i-have-click-activate-plugins
Please update the Shockwave Flash 13.0 r0 plugin.
The currently installed version is outdated and has known security vulnerabilities.
*https://www.mozilla.org/plugincheck/ -
I keep getting a pop up that says "uninstal set" every time I do anything and at startup
I removed the previous version of firefox and when 4.0 was installed I started getting the popup at startup and when I move from one place to another on firefox
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall -
I own Photoshop CS4 and get messages that updates are available, but when I go to install them I get the following message,
"There was an error downloading this update, please try again later." I have tried numerous times with no success. What am I **** wrong?Delete all content from following location on your machine and try updating again.
Win 7 and higher: <os-drive>:\Users\AppData\Local\Adobe\AAMUpdater\1.0\
Mac OS (User Library): ~/Library/Application Support/Adobe/AAMUpdater/1.0/
Please refer:
Access hidden user library files | Mac OS 10.7 and later
Let me know if it works for you.
Regards,
Ashutosh -
ha e been trying to get my favorites moved from internet explorer. I'm being told it's done, but I cannot find the place they have been stored.
Look for a separate folder in your Bookmarks titled "From Internet Explorer".
*See --> https://support.mozilla.com/en-US/kb/Importing%20favorites%20and%20other%20data%20from%20Internet%20Explorer
*Other Bookmarks info and links --> https://support.mozilla.com/en-US/kb/how-do-i-use-bookmarks
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]
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