I keep getting a update notification for iMovie but when i click update it prompts a different apple id
i keep getting a update notification for iMovie but when i click update it prompts a different apple id and it dose not allow me to change the apple id so I'm left with the old iMovie and no way to update ?? need help
Deleting and redownloading will not fix it unless it shows as part of your purchases, which it likely doesn't.
The resolution will depend on how you got the app in the first place. Check my response here Lost iWorks apps after Yosemite clean install different app, but same thing.
If your Mac came with the dvd version, you never tied them to your Apple ID (assuming eligibility to do so), sometimes signing out/in from the App Store fixes it, allowing you to accept under purchases (see my other post). Otherwise, you'll need to contact Apple.
Similar Messages
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The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?
http://www.apple.com/support/mac/app-store/contact.html?form=account
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My App icon shows that I have one upgrade. When I try to update this app, to my iphoto, it tells me that I have updates available for other accounts and in order to update this application I need to sign in to the account used to purchased it....I only have one account, so I don't know how to update this, it just stays on my desktop showing that I have 1 update on my App icon...
Are you sure that these Apps were not purchased using another Apple ID...
If so, and you only have one ID, then Contact Customer Service...
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account -
I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to open.
I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program - neither indicated a newer version of itunes is available. (it is a vista computer).
The itunes software on the computer displays my ipod & the current ios (4.3.2), and indicates a newer ios is available (6.1.3). When I choose "update", I am taken to Windows Exploer and prompted to choose a file to open. it is as if the "update" button has the incorrect code attached to it.
The ipod is working, but there are several app I would like to install, but I can't with the current ooperating system. -
I cannot get the Output Module to work. I was able to get the button to show up, but when I click on it, nothing happens. i need to export a PDF asap. I am trying to export 33 PSD files in BRIDGE to a PDF like I used to do on my other computer with bridge.
Let's start with the general things.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help? -
When i go to settings and i go to facetime it says waiting for activaton but when i click on my apple id on top of it, it doesn't take me to go activate it, where exactly do i have to go do activation? do i have to see only hotmail? or somewhere? i am on my iphone 4 6.1.3
Hi debinarizona,
I see the Handoff setting under "Settings > General > Handoff & Suggested Apps".
Connect your iPhone, iPad, and iPod touch using Continuity
Best Regards,
Nubz -
How do I enable my iPod? I am trying to update the apps but when I click "Update All", a pop up "Your Apple ID has been disabled." How do I change it so I can enable my iPod? My iPod is not locked (I know my password), but I just can't figure out how to enable it. Thanks.
This may help:
http://support.apple.com/kb/ts2446 -
iTunes tells me my iPod needs to be updated (from 4.1 to 4.3.5) but when I click update it says "The version of iTunes is the current version". What's wrong?
You need to update to iTunes 10.x. However, to do that you need to ugrade your computer's OS to at least 10,5,8. That is a paid upgrade.
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I already have ios 7.0 installed in my iphone 4S. Although the size of ios 7.0.2 shows only a few MB, but when i click update using from my itunes it shows it is downloading 1.19GB. Why is this ? Do i have to download 1.19 GB?
If you update using iTunes, the full iOS is downloaded. If you update directly on your phone, this is called a "Delta" update, & only the changes to the iOS are downloaded. That's why you see the difference you see.
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I just bought a Macbook Pro about a month ago and right out of the box iPhoto and Garage band needed updates on the app store but when I click to update them it says I need to buy them, but theyre already installed on the computer. how do I update them without purchase or get rid of the update symbol??
If you go to the App Store and look under Purchases - or Updates - you should see iPhoto, Garageband, etc. You can install updates from there.
Clinton -
I can not get my I phone 4 to turn on. I have plugged it in and followed the instructions. I keep getting an error message on my phone.
Excellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this. -
I have the latest version and I tried updating anyways, but it still won't let me access the page to fill it out. This is what it says "An Incompatible Browser Has Been Detected Your Web browser is not supported by our Web site. You must use a Compliant Web Browser - Standard* to view our site properly. We recommend you upgrade to the latest version of your browser according to your Operating System. "
This is what it suggests I do, and I did update but still isn't working.
Supported Mozilla Firefox browsers:
Windows XP - Mozilla Firefox 3.5.x and 3.6.x
Windows Vista - Mozilla Firefox 3.5.x and 3.6.x
Windows 7 - Mozilla Firefox 3.5.x and 3.6.x
Macintosh Operating System 10.5 - Mozilla Firefox 3.5.x and 3.6.x
Macintosh Operating System 10.4 - Mozilla Firefox 3.6
Instructions for upgrading Mozilla Firefox browser:
Click this link to access http://www.mozilla.com/firefox.
Click the "Download Firefox" button.
We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.
....I need to have it filled out and posted by 9/1/11 so if i could get into the website it would be a great help. It takes a long time or I would go do it on another comp at the library or something. Any help would be appreciated:) thankyouhttp://portableapps.com/apps/internet/firefox_portable/localization#legacy36
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I really need some boot camp help...
TarahCurrie Sep 10, 2014 3:48 PM
Restore From Time Machine Backup
Reinstall OS X
Get Help Online
Disk Utility
MacBook Pro, Mac OS X (10.5.8)
You are running 10.5.8
Did you try booting off your Install disk holding the c key down. From here you can get to the drop down menu just a few clicks in (you are not going to install) and run the Disk Utility>Repair Disk. See if it will let you do this. -
Hi i juat updated line cookie run and by an accident i restart my phone but then the app dissapeared but when i came to app store it is updated and theres "open" but i wont open, so what should i do?
Hi there Febiolaraisanti,
You may find the troubleshooting steps in the article below helpful.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
-Griff W. -
Any thoughts...?? Anyone have this issue and have an answer to it...???
There is a security update for Firefox (Firefox 10.0.2) which you should apply. Unfortunately, it looks as if the updater on your Firefox is messing up somehow.
The easiest way to work around this and get you secure is to go to [http://www.getfirefox.com www.getfirefox.com], and download the latest version of Firefox there. After it downloads, go ahead and run the installer over your current Firefox. None of your settings will be changed, but it will apply the security fix, and you will be all good to go!
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