I keep getting an alert that says I need to update an app but the update "is no longer available?"

I keep getting an alert on tge App Store icon that I have an update available. But, when I get to iTunes to update, I get a message that "the item I chose is no longer available." The item/app shows up on the updates page but I can't seem to update it or even delete it! Suggestions?

If you hold your finger on the Craiglist App, until all Apps Jiggle, do you get an X on the upper right hand corner of the app and if you touch the X, does the app not delete? If you can delete it, you can redownload it and you'd get the current version.

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I cannot purchess movies on my apple tv. i keep getting a message that says i need to update my billing info. i have done this and i still get the message. help help help

i cannot purchusse movies on my apple tv. it keeps telling me that i need to update my billing info. i have done this and i keep recivimg the same message!!! help!!!

You don't. the ipad is not a backup/storage device. it simply mirrors the selected content of your computer. The sync is one way - computer to ipad. The only exception is itunes purchases.
Did you fail to maintain a backup copy of your computer?
If so, not good.
You may be able to purchase a third party program, not supported by Apple, to get the other music.

I keep getting an alert that says this build is for employees only

I keep getting an alert that says "this build is for employees only" when i try to log on to Facebook

That would be an issue with the facebook app.
Have you checked to see if an update is available?

Recent Pages update isn't recognized on my MacBook Pro. Tried to open a document I created and I get a message that says I need to update to newer version to open that document. How do I reload the latest update for Pages in Maverick?

After updates to Pages and several other applications I received an update to Mavericks 10.9, all of which were downloaded and uploaded to my MacBook Pro. After the uploads I created a document in Pages which I saved to my folder. Now when I try to open it I get a message that says I need the latest version of Pages to open this document. What do I need to do to reload the last update to Pages so I can open my document?

In both cases you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Judging from sterling r's response Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Pages '09 should still be in your Applications/iWork folder.
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

All of a sudden when i try to attach an iphoto to an email or facebook i get a message that say i need i photo 5 or later and my pictures are not available

First I have Mac OSX 10.6.8
I photo 8.1.2
All of a sudden when I attempt to download a photo from Iphoto to an email attachment or to facebook, I get a message that says I need to :
"open Iphoto 5 or later to see photos from your Iphoto library in this list" it shows in light grey.
AS I mentioned above, I have 8.1.2 and my photos are all available when I go to the photo app.
I read to delete iphoto from the library which i did but that didn't help and maybe was a mistake? And if it was how do I fix that?
I have searched the web to no resolve. I also see that I do not have the latest version of iphoto but when I check for updates it says there are none available.
What happened and how can I fix it! HELP!
I'm not very computer savvy so I appreciate simple instructions.
Thank you!

1. Try reinstall iLIfe 09 from your install disk
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
If that fails, then you're reinstalling the OS.

I keep getting a message that says invalid Id or password, I have changed the password many time and still cant transfer my book Help!!!

I downloaded a book to my computer when i go to transfer it to itunes i get a message that says Could not authorize this computer because either your user name or password are invalid. Help. I have changed the password and still the same message.

Ok....so I have found a work around....if not a complete solution.
I'm not sure if deleting your music, uninstalling ITunes and reinstalling and adding your music back will actually affect it but I tried it again. Started from scratch.
I checked the box for "Manually manage music and videos"
Then I moved my music to phone via drag and drop, usually just boxing a row of albums at a time.
I went back into my Iphone and began the sync. The message popped up, "1 Item could not be synced" and the sync stopped. At that point, I just clicked sync again and it started back up again. It took a few go's but eventually I got all my music on my phone.
Ironically enough, the only songs that wouldn't sync were songs that I had actually purchased from Itunes....kinda odd

Keep getting an email that says I need to upgrade to a larger iCloud by september 30, 2013. But I have upgraded already. "Your complimentary iCloud storage upgrade expires on September 30, 2013."

I keep getting messages that indicate that I will lose my 20 GB complimentary storage. "Your complimentary iCloud storage upgrade expires on September 30, 2013."
When I go to my icloud settings - it shows that I am on the 20GB plan for $40.
What gives?

If you have purchased additional space that will have over-ridden the complimentary storage you had and will run until renewal a year from when you purchased it. You've received an automated email which hasn't recognized that you have purchased the storage: ignore it.

I'm trying to download CS6 I keep getting a window that says I need to close Bridge. Bridge not open

I cannot download CS6 because I keep getting a window popping up saying I need to close Bridge. Bridge is already closed. How do I get around this? Do I need to remove bridge altogether from my computer?
Thanks for the help.

Hi Jeni.lyn,
Open task manager/Go to processes and look for Bridge.exe and End task: http://windows.microsoft.com/en-in/windows7/open-task-manager .
Regards,
Romit Sinha

Not sure I'm in the right place. When I try to d/l a pdf (adobe reader x) I get a thing that says adobe needs my permission to run but no way to permit. I cleared the security menu thinking that might be the problem but no joy.... Help!

The title says it all.

Question 1. I already asked this, Can I removed the Apple default apps?
No. But you can turn off automatic syncing and Push email and set the phone to retrieve mail manually.
Question 2. Can I control the way apps access the data network?
Sort of. Turn on Airplane mode which will disable the cellular modem then turn on WiFi only. With Airplane mode ON and WiFi ON, your phone will only connect to the internet using an available WiFi connection.
I can't find a way to prevent apps from using it or switching to it when my WI-FI drops momentarily.
Apps do not run in the background so they only way an app can attempt to connect is if you have it running. If you do not run the app, it cannot run up your bill. For Apps that have "background" notification, you can turn that option off in the settings for each of those apps.
Question 3. Is it possible for the mobile provider to turn my data network off while leaving the cellular network active?
That is up to your provider. Call them. Go into Settings, General, Network, and turn OFF Data Roaming.
Question 4. I'm trapped in a tough spot, is there something "technical" I can do, that I haven't mentioned bellow? There must be something to elevate the situation.
In the US, you can return the phone within thirty days and void the contract. If you do not have that option, or if you are past thirty days, you can pay the ETF (Early Termination Fee) and void the contract.
I live in a very rural area in the US and I have used all of the techniques listed above at different times. I hope this helps; I "get it" that a huge Surprise! data roaming bill at the end of the month can be upsetting. Try the stuff I listed above and if none of that works, paying the ETF might be cheaper than paying Surprise! bills every month.
Hope this was helpful.

Is there a way to remove installed updates from the App Store update window? I keep getting an alert that I have an update for Apple Remote Desktop. It says its installed, but the alert and the app keep showing up. Annoying!!

Is there a way to remove installed updates from the App Store update window? I keep getting an alert that I have an update for Apple Remote Desktop. It says its installed, but the alert and the app keep showing up. Annoying!!

Spotlight: How to re-index folders or volumes
http://support.apple.com/kb/ht2409
Mac App Store: Cannot update App Store purchases or updates do not seem available
http://support.apple.com/kb/TS4236
If re-indexing the spotlight doesn't fix it,we can try a few other tricks.

Why do i keep getting an Alert message saying "The URL is not valid and cannot be loaded "?

Why do i keep getting an Alert message saying "The URL is not valid and cannot be loaded "?
This happens a lot regardless of the web page. I continually have to restart FF and it persists still

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2

I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I cannot sync my Iphone 6 . I keep getting a message that says "1 Item failed to sync. Please see ITunes for more info"

I recently got an IPhone 6+ a few weeks ago. The 128 GB version. So far, I've loved it. I love the screen size, I love being able to put as much music and movies on it as I can. At least theoretically.
For whatever reason, I cannot sync and put music and movies on my phone. No matter what I do, what settings I change, or how many times I Google it, I keep getting a message that says
"1(Or just) Items failed to sync. Please see Itunes for more information"
Every time I try to sync my phone, I get this message. I have a library of 1300 songs and entire seasons of shows that play just fine through Itunes but for whatever reason will not sync to my phone. It doesn't matter if the songs were ripped or bought from Itunes, I cannot get more than a handful of songs onto my phone anymore.
Has anyone had this problem recently? Most Google searches only found information from 2011-12. And again, every "fix" I've found from Googling has not fixed this problem.
What's the point in a 128 GB Iphone if I can't put anything on it?
Thank you for your advice and direction.

Ok....so I have found a work around....if not a complete solution.
I'm not sure if deleting your music, uninstalling ITunes and reinstalling and adding your music back will actually affect it but I tried it again. Started from scratch.
I checked the box for "Manually manage music and videos"
Then I moved my music to phone via drag and drop, usually just boxing a row of albums at a time.
I went back into my Iphone and began the sync. The message popped up, "1 Item could not be synced" and the sync stopped. At that point, I just clicked sync again and it started back up again. It took a few go's but eventually I got all my music on my phone.
Ironically enough, the only songs that wouldn't sync were songs that I had actually purchased from Itunes....kinda odd

I have not been able to download previous purchases since the new update. I keep getting a message that says this computer is associated with an APPLEID and that I can download previous purchases again in 82 days with a different ID?? I only have ONE ID

I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!

Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

I keep getting an alert that says I need to update an app but the update "is no longer available?"

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