I keep getting an error code when I try to purchase a ringback tone.

I click subscribe to ring back tones and I get "System error occurred and the order was not processed at this time. Please try again later. Code: SCM248" How do I fix this?

greg0110,
That certainly is not what we want to hear! Your device is Advanced Calling capable, do you have this feature turned on, on your device? If so, the ringback tone service is not compatible with Advanced Calling.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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I keep getting an error code when i try to purchase a song

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greg0110,
That certainly is not what we want to hear! Your device is Advanced Calling capable, do you have this feature turned on, on your device? If so, the ringback tone service is not compatible with Advanced Calling.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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I keep getting an error code when I try to purchase a ringback tone.

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