I keep getting an error message that the j6450 is dissconnected!!

I keep getting an error message j6450 is dissconnected but it is working fine but it wont show me the ink levels or anything else How do I fix this error message?

Hi,
Download and run HP Print and Scan utility from link below.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

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Hello Dawnellk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ht2519
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I keep getting an error message that the j6450 is dissconnec​ted!!

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I keep getting an error message that the j6450 is dissconnected!!