I keep getting an error message when i try to send emails.

I just got the palm treo 650 on alltel.  didn't realize it was going to be so involved. lol  I got email set up but keep getting an error message when i try to send.  the message is 530 5.7.0 must issue a STARTTLS command first.  What does that mean and how do i fix it? 
Thanks in advance.
Post relates to: Treo 650 (Alltel)

Our CEO at our hospital has the exact same problem with this phone, we have been workign with alltel on the problem for quite some time now, and cant seem to find a solution. His can receive emails with no problems but gets an error code 530 when tryng to send an email. But he only gets the error when he is outside of the alltel network. If hes in our hometown then everything works great. Needless to say hes been getting quite irritated with the problem and needs it fixed ASAP. If anyone every figures out a soluting to this problem please let me know.
Thanks
Post relates to: Treo 650 (Alltel)

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