I keep getting an error message when trying to update applications on my Mac.

For a few weeks now, whenever I get the pop up message that there's an update available for something and I click through to go update, it asks me to log in and then gives me this error message:
I click Okay and nothing happens.
I am sure I'm signing in with my current Apple ID. However, I wonder if the problem relates to the issues I had after I got my first iPhone in November. When I first got it, the tech set it up with the Apple ID I had created for my daughter to use for her iPod a few years ago. Since I used my own email address and I don't want her apps, I created a new one and reset my iPhone. That was all before this error message started popping up.
Can anyone help me fix this? I want to be able to update my computer applications.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Similar Messages

  • I keep getting the error message when trying to update iMovie There was an error in the App Store. Please try again later. (20)" Does anyone know how to fix it?

    I keep getting this error message when updating imovie "There was an error in the App Store. Please try again later. (20).  Does anyone know how to fix?

    If you're having problems with the App Store you might try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - try again.
    OT

  • HT4623 Why do i keep getting this error message when trying to update to ios 5.1 "unable to install update"?

    Ive gotten this when trying to update while connected to iTunes and when I tried to update through general.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ appstore.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • I keep getting an error message when trying to update iTunes

    Every time I try to update iTunes on my iPad aOr my iPhone I get errors occurred while installing. Please help

    Have you had a look here...
    http://www.apple.com/support/itunes/install/

  • I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

    I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • Why do I keep getting an error message when trying to use passbook?

    Why do I keep getting an error message when trying to use passbook?

    Kind of hard to answer without some details such as iPhoto version and OS version. Are you signed into your Facebook account?

  • I keep getting an error message when trying to download i tunes. It says it's looking for MSVCR80.dll and I find it on my computer so I don't know what else to do. Any suggestions?

    I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I keep getting an error message when trying to purchase more gold coins?

    I keep getting an error message when trying to purchase more gold coins. Same unexpected error occurs with all of my slot machines??

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

    I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    When you restore, which error # appears?

  • HT201262 i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help?  Please??

    You can try going to iTunes with your device connected, select your device, then click view, show duplicate items

  • I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798).

    I keep getting the following message when trying to update my iPhone:  An error occurred while backing up this iPhone (-402636798) Help

    You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac

  • I keep getting an error message when trying to download the new security software IOS 7.0.6?

    I keep getting an error message when trying to download the new security software IOS 7.0.6?

    what error message?

  • I downloaded the icloud software on my computer in order to sync calendars and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calenders - can anyone help with this?

    I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars.  I downloaded it for the first time a month ago and  had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error.  What do I do now?  Can anyone help with this?

    Hello easbda,
    Thank you for providing the details of the calendar issue you are experiencing with your iPhone.  I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT6147 I keep getting a error message when trying to download the update. I have charged the iPad etc

    I keep getting an error message when trying to download iOS update 7.0.6. I have turned on & off. I have charged & tried connected & disconnected etc

    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

Maybe you are looking for

  • Help with 2D array input using a text file

    I'm writing a JAva program using BlueJ, which requires me to read info from a text file and put them into an 2D array. I got this error msg and I couldn't gifure out how to fix it. Please help me. Thanks a lot. The program is due tomorrow, please hel

  • I cannot drag FCE browser to my auxiliary monitor

    OK. My mini-DVI to VGA adaptor arrived an hour ago (thanks Apple) which I bought just as suggested by my good online friends here at the forum (thanks guys.) I plugged it in and there, to my delight, is the Apple screen saver. Great. But how do I get

  • Using a "tv-tuner" card as video in

    We're a television station using Skype for on-air interviews as well as with one of our employees who does traffic reports out of her home office every morning.   Here at the station, we need to integrate the "camera" into our system so the other per

  • Screen programming - Return statement

    Hi, In the middle of a user exit, I have called a screen in which two buttons are there "SAVE and Exit". If save button is pressed, data should update the value is table and  continue with the user exit. If exit button is pressed, nothing should happ

  • [Solved] Makepkg fails on all Mercurial (*-hg) packages

    Hello, I'm not sure if this is a result of recent updates, but I noticed that makepkg now fails on all mercurial packages. I attempted to install both the dillo browser and pytyle, and received the following messages (this is for pytyle2-hg, but the