I keep getting an error message while connecting to the server ("Unknown error") and there is no way to reset preferences on Mac OS X.

My sync preferences keep disappearing and I keep getting the "Unknown error" error message.

Hi!
The sync infrastructure is having some issues and we are working to fix them as soon as possible.
Check this site for the latest updates: https://services.mozilla.com/status

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  • When using my ipod, i get an error message cannot connect to the server

    I have an ipad 2 and Ipod touch 4th gen.  Safari works fine on the ipad but occassionally, I get an error message of "cannot connect to server" on the ipod when I use safari.  But the ipad still can connect with NO problem.  Can someone explain why this happens and how to fix it?
    Thanks

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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  • HT4623 I keep getting an error message "cannot connect to the internet."  Is this a problem with my internet provider, or has anyone else had this problem.

    I keep getting an error message "cannot connect to the internet."  Is this a problem with my internet provider, or has anyone else had this problem.

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  • I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    Error -1
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    -1 error too

  • I had itunes played from my PC to my music system that is connected through a nework.  It use to work fine, but now I get an error message that say "An error occured while connecting to the Airplay Device "Stereo".  An unknown error occured (-15000)".

    When trying to play itunes from my PC to my stereo connected to an Airport Express, I gen an error that says "An error occured while connecting to the Airplay device "Stereo" an unknown error occured (-15000)".  This has happened before and for reasons unknown to me, the problem corrects itself, then it starts again/  Makes me wish I did not have my music on itunes.

    moehadi, Welcome to the discussion area!
    This is typically caused by a firewall or Internet security software running on your PC. Please read the comments in "Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes".
    Also there is "iTunes 8: Unknown error -15000 when attempting to stream music to devices connected to AirPort Express with AirTunes".

  • HT6010 I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet

    I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet

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    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
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  • My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

    My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

    Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store.  Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
    Rob

  • Installed latest version of iTunes, now I cannot play music through my Airport express. I'm seeing the message "An error occurred while connecting to the AirPlay device "living room". The network connection failed.

    Installed latest version of iTunes, now I cannot play music through my Airport Express. I'm seeing the message "An error occurred while connecting to the AirPlay device "living room". The network connection failed..."Living room" is what I named the is what I named The AirPlay function of the Aport Express. Thanks!

    I have the same problem - did you solve it?

  • Update to latest iOS. Keep getting pop up message to "Connect to iTunes to use Push Notifications". This message will not go away. Any ideas on how to fix?

    Update to latest iOS. Keep getting pop up message to "Connect to iTunes to use Push Notifications". This message will not go away. Any ideas on how to fix?

    Hi
    I have the same Problem at my I phone 4s , its killing me all application not working .
    now WE NEED HELP ,,,,i could not even know how to connect to I TUNES
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  • Since updating to Yosemite my airport express (used for airplay) connects for a short period then drops, the error message "An error occurred while connecting to the AirPlay device "Kitchen". The host cannot be reached."  Has anyone else had this?

    Since updating to Yosemite my airport express (used for airplay) connects for a short period then drops, the error message "An error occurred while connecting to the AirPlay device “Kitchen”. The host cannot be reached."  Has anyone else had this problem

    I'm having the same issue.  Haven't found a workaround.  I use a main TimeCapsule as my main router, also have another TimeCapsule that extends the network, three Airport Express and an AppleTV.  For whatever reason, the two AirportExpress that I have in a different rooms cut out.  I only have 600 square foot apartment so it's not that big, the signal should be strong enough.  Airport Utilitiy reports the signal strength to be strong on all devices.
    I'm using all new equipment, a new MacPro for my music, new TimeCapsules, new Airport Express, new everything with the latest Yosemite software.  Very frustrating.  My Airplay used to work very nice and now I'm constantly having issues and restarting my network.  I did a fresh install of all my software on my MacPro when I got it in January so it's not as if it's an old machine with old software, everything is new within the last 6 months.
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  • Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?

    Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?
    I bought it in Thailand and am using it in Kenya.

    I have the same issue.  How did you solve it?

  • "An error occurred while connecting to the AirPlay device "Living Room Apple TV". An unknown error occurred (406)."

    This error message keeps popping up overtime I try to play an iTunes bought tv show from my mac book pro to my apple tv "An error occurred while connecting to the AirPlay device “Living Room Apple TV”. An unknown error occurred (406)."
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    Can someone please help?'
    Thanks

    Unfortunately Apple's error codes are very much a mystery (at least to me), try restarting the Apple TV, iPad and router. If that doesn't help look into whether you might be encountering interference on your network.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel.

  • Error occured while connecting to FTP Server...

    Hi,
    I am trying to use the file adapter to pick the file from FTP server however file adapter raised the following error:
    Error occurred while connecting to the FTP server \"64.72.230.42:21\": java.net.ConnectException: Connection timed out: connect
    I changed the timeout of the communication channel to 1200 but still getting this error after a minute.
    The ftp server is working fine with my ftp client.
    Could you please help me to fix this issue ?

    I got the following message
    "Processing finished successfully" when the ftp folder did not have the required file.
    Do you mean, the connection is ok when there is no file in the source directory.
    Yes.
    However as soon as i put the file start getting the same error message.
    This could be then an authorization issue. Check if your source dir & file are having proper authorizations. Check with your BASIS guy.
    I set the source directory to a folder name which does not exit on ftp server. now i am getting "The FTP server returned the following error message: 'com.sap.aii.adapter.file.ftp.FTPEx: 550 /user038888888888888888/input: The system cannot find the path specified:"
    So, do you think it is a problem of authorizations ? and if it is then how can i change it ? should i have to change the permissions of the folder on ftp server?
    Thanks for your support. I really appreciate your help. I almost spend a whole day trying to fix this issue.
    Regards,
    Ehsaan.

  • An error occurred while connecting to the remote speaker. The network connection failed.

    I can't get my itunes to connect to the remote speakers via airport express anymore  - I did not change any settings - but did update iTunes to 10.2.2 and now things are not working and I get his message - "An error occurred while connecting to the remote speaker “Living Room”. The network connection failed."
    Does anybody have a fix for this problem?
    thanks

    Same problem for me. Ever since I upgraded to 10.6.3 and iTunes 9.1, about once per week I'll get the error message when trying to get iTunes/Airtunes to connect to my older Airport Express (running firmware 6.3) "An error occurred while connecting to the remote speaker <insert speaker name here>. The network connection failed." (No error codes are given.)
    Airport Utility sees the offending Airport Express just fine (and there's a green light on said AE).
    Curiously, a newer AE-n, elsewhere in the house (running firmware 7.4.2) does NOT exhibit this problem.
    Simply restarting the offending AE does NOT clear the problem. Restarting the main router - a Time Capsule DOES clear the problem. Alternatively, toggling off the Airtunes functionality on the offending AE, restarting it, then toggling Airtunes back on, and finally restarting it DOES clear the problem (as an alternate to restarting the router). No matter how the problem is cleared, it returns within a week. It's frustrating that the problem cannot be recreated immediately.
    Probably not relevant, but the computer on which I'm running iTunes (a Mac Mini) is connected to my TC via ethernet, not wirelessly.
    I've tried the suggestion of disabling ipv6. No effect.
    I fear the only solution will be to scrap my older Airport Express and replace it with a newer n-model. But before I resign myself to the $100 fix, any more ideas?

  • An error occurred while connecting to the AirPlay device "Stereo Airport Express G". The network connection failed.

    When attempting to play iTunes 11.1.2 music wirelessly from my Mac Mini to stereo speakers connected to an AE "G" I get the following message: An error occurred while connecting to the AirPlay device “Stereo Airport Express G”.   However, when I attempt to play internet radio from an iPod Touch wirelessly to the same speakers connected to the same AE "G", it works fine.
    Finally, when I swap out the "G" for an AE "N" connected to the same speakers Airplay works fine, both from the Mini and the iPod.
    Why would the iPod connection work while the Mini connection not?

    I have what sounds like a very similar issue.
    I had my Denon 3312ci working perfectly with Airplay from my 2013 iMac running iTunes. Upgraded to iTunes 11.1.3, and now when I attempt to Airplay direct from iTunes to the 3312, it plays for about half a second and then stops. Displayed on the Amp then says "Assigning Network". The amp starts dropping ping packets at this point. About 15-20 seconds later the pings start coming back, but no Airplay.
    I tried different network cables, resetting the microprocessor, a different switch, changing between DHCP and static IP. Was about to make a warranty call to Denon, when I thought maybe I should try Airplaying directly from iphone and ipad. Much to my surprise, it worked from those devices.
    I prefer to use my iMac to Airplay rather than ipad/iphone as I found I got next to no audio drop outs using it that way (they are both using wired network), where as ipad/iphone occasionally would get a moment of silence in the middle of a song.
    My network set up is fine. I can use internet radio and connect to DLNA services fine on the amp. It is just airplay between iTunes 11.1.3 and the amp where the issue lies.
    No fixes as yet, but I have logged a support call with Denon Australia to see what they say.

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