I keep getting an error on my pc part way through the setup than it reverts it's self so I can't even get to the apps to sync any thing an help.

I get an error when I run iCloud setup so I can't get into it on my windows 8 pc. the error comes up : the error during the installation of assembly "microsoft.VC80.CRT,type="win32",version="8.050727.6195",publickeytoken="1fc8b3 b9a1e8e3b",process or architecture="amb64". please refer to help nad support for more information. HRESULT:0x80070570. Any clue to what that means and how to fix it?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

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I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

Thomas A Reed wrote:
You will be advised by people here that Sophos is "junk" and should be removed {...} Sophos actually works pretty well, in my testing, and so I would suspect that there may be an underlying problem with your file system that needs to be repaired.
FWIW, I have used Sophos regularly for several years now (including on my new iMac running Mountain Lion versions 10.8.2 & now 10.8.3) & never had any problems with it on any of the half dozen or so Macs I have installed it on.
Quite a few people automatically assume all Mac A-V software is troublesome junk, & many will leap to the conclusion it is the cause of some problem without considering other potential (& often much more likely) causes, regardless of which A-V product is installed.
Obviously I hope, not all A-V products are alike, so it doesn't make a lot of sense to me to condemn them all because of problems with one of them. Regarding Sophos in particular, finding first hand reports of it causing problems is quite difficult -- typically, if you ask for the details it turns out to be a second or third hand report & there isn't enough info available to know for certain if it is the real cause or not.
This is not to say it is impossible for it to cause problems, just that it is prudent to consider all the possibilities before concluding that any one of them is the cause.

TS2529 I recently got a new iphone and some of my apps don't work anymore. When I try to open them they either crash immediately or my phone asks for my iTunes Store password and then the app crashes. Any ideas? Help!

I've tried to uninstall and reinstall the app but nothing happens. When I try to open the app, it either crashes immediately or asks me for my iTunes password and the the app does nothing or crashes. Has anyone else had this problem? Any suggestions? Also, it seems that my phone asks me for my iTunes password randomly, when I'm not trying to open apps.
The app that I have the most problem with is the Simpsons game. I've tried to contact EA as well as apple and gotten nowhere.
Please help if you have knowledge of what to do
Thanks!

If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
iPhone and iPod touch: About backups

I keep getting an in app purchase error when I go to buy tokens on scramble

i just switch iTunes accounts and I keep getting an in app purchase error on apps like scramble. How do I fix.

If you mean that you downloaded scramble with one iTunes account and are
attempting to make an in app purchase with another iTunes account, you cannot
do that. You can only make in app purchases from the account used to acquire the app.
If this is not what you mean, provide more details so someone may offer a solution.

I've tried several times to use iTunes Match that I purchased but keep getting an error message half way through the process

I've tried several times to use iTunes Match that I purchased but keep getting an error message half way through the process

sheltonrt wrote:
I've tried several times to use iTunes Match that I purchased but keep getting an error message half way through the process
That is strange, sheltonrt.
What kind of an error?

Keep getting message "ipad cannot be synced, unknown error (1150)...what does that mean?

Whenever I try to sync my iPad I keep getting message "iPad cannot be synced, unknown error" with code (1150). What does that mean?

This happened to me after I upgraded to iOS6.
Tried everything I could find in a common thread here on the site, but what finally worked was...well, the last thing I did before it allowed a sync, I guess I can't say for sure that this is the problem, but...somehow, in the sync settings for the iPad, the "Sync Only Checked Songs and Videos" box had become unchecked. Clearly, there isn't enough room on the iPad for everything on the laptop, so I think this may have been choking it.
Worked fine at that point.
And, for what it's worth, I looked at the Music tab for my iPad in iTunes, and THERE it said only to use selected artists and playlists, but on the main SUMMARY page, the box was unchecked.
Oh, and I updated all the apps on the iPad (73 updates??) before trying the sync, so that might be a factor too.
Good luck.

I'm getting error as adobe Illustrator crashes while loading the multiple pages PDF file. Please help me. Thanks in advance.

Hi,
I'm getting error as adobe Illustrator crashes while loading the multiple pages PDF file.
Please help me. Thanks in advance.

Hi Monika,
I have downloaded the script to load the multiple page of pdf file.
I tried loading the multiple page PDF file via File Menu -> Scripts -> Other Script...
After executing the script file -> Browse and enter the page number - > OK
The PDF file is looks like created from word document. There are total 120 pages in this file.
PDF file size is 20 MB.
I'm still searching for the solutions. Please help me.
Thanks,
Lavprasad

I can't access my Virgin Mail via OS Vista and Firefox 4. Keep getting a Google Apps error saying that the connection is not possible at this time. If I use IE I get no problem?

I can't access my Virgin Mail with Firefox 4 and OS Vista and Win7. I keep getting a Google Apps error. IE is fine.

Hi. Thanks for the rapid response. However I tried it and still no joy. This is the full message:
Google Apps - Server error. We are unable to process your request at this time, please try again later.

Encountered an error when attempting to open Lightroom for the first time. Went to Lightroom Help and searched for the error "An error occurred when attempting to change modules". Non of the solutions helped. what now?

Encountered an error when attempting to open Lightroom for the first time. Went to Lightroom Help and searched for the error "An error occurred when attempting to change modules". Non of the solutions helped. What now?

I am getting this error message as well. I have just downloaded Lightroom recently. I try to click on Lightroom / preferences....and nothing happens. I tried to uninstall and it is greyed out so I can't do that either. Suggestions? Please help?

Hi i am trying to sync some music to my friends ipod but i keep getting this message"cannot be synced a duplicate file vname was specified" how can i fix this

hi i am trying to sync my friends ipod but i keep getting this message "cannot be synced a duplicate file name was specified

Hi big ds,
If you are getting a "duplicate file name" error, you may find the following article helpful:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
Regards,
- Brenden

I forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

i forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
This will tell you how to restore
http://support.apple.com/kb/HT1414
You will probably need to use recovery mode
http://support.apple.com/kb/ht4097

Can I get a refund on a movie rental i ordered that keeps freezing half way through the movie?

Can I get a refund on a movie rental i ordered that keeps freezing half way through the movie?

No, but they will likely let you redownload it if you report the problem:
How to report an issue with Your iTunes Store purchase

TS3276 I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?

I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

I am having trouble getting a numbers spreadsheet to hold different formats in the same column. A column with a date formatted heading will not convert to $ for the cells below.   Any suggestions would help.

I am having trouble getting a numbers spreadsheet to hold different formats in the same column. A column with a date formatted heading will not convert to $ for the cells below.   Any suggestions would help.

Hi Wayne,
Thank you for this response. I have tried this but when I start enterring $ amounts some, such as $6.00, go in OK others such as $4.00 appear as a date ie 4 Oct 12.
Kind regards
Paul

HT201269 When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.

When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Also... See Here > Configure security software

I keep getting an error on my pc part way through the setup than it reverts it's self so I can't even get to the apps to sync any thing an help.

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