I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products
I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products
If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.
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When i install adobe acrobat 7.0 with the CD, i have to put the serial number. Then he says 'invalid serial number' My info from CD= ser nr 54016802TR
Find your serial number quickly
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When I install adobe acrobat XI PRO, it converts everything on my computer to an adobe icon, and when I try to open it, it open adobe acrobat. For example, I can't open word, excel, internet explorer, or any other document or program because it thinks its acrobat.
Hi Kate,
Please refer to this KB doc. for the solution Application, file icons change to Acrobat/Reader icon
Let me know if the issue persist.
Regards,
Aadesh -
HT3810 when I install adobe acrobat reader it seem to dissapear?
When I install Adobe Acrobat reader it seems to dissapear?
Hi Kate,
Please refer to this KB doc. for the solution Application, file icons change to Acrobat/Reader icon
Let me know if the issue persist.
Regards,
Aadesh -
I have just bought and installed adobe acroba
t pro and got the serial number, but now the system k
eep asking me for an old serial number from my former version.
During the years I have reached vesion 9, but I don't have any old serial number.
What to be done?you got a discount because you bought an upgrade version. it needs proof that you own a previous version. more info can be had if you post in the correct acrobat forum. this forum is for questions and comments about the workings (or not as the case may be) of the forums themselves.
http://forums.adobe.com/community/acrobat -
Installing Adobe Acrobat 7 to get around activation issue with my CD but...
Now after downloading and installing it is asking for my serial number which I provide and it will not accept. Now what?
What system? any chance your serial is an upgrade or a special promotion from a bundle?
Mylenium -
Installing Acrobat Pro on a new laptop. At download point get message " Setup has detected that you already have a higher version product installed. Setup will now terminate." Acrobat Pro is NOT already installed, in any version. What is issue?
uninstall any acrobat and reader versions already installed.
if you're using windows, clean Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then reinstall. -
I get an Invalid Certificate notice when I try to access my https site for my printer. The serial number is the same as used by another certificate. In IE I was able to proceed to this address, but Firefox won't give me that option
Hello,
Thanks for contacting Mozilla Support!
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you. -
I try to install Adobe Acrobat on my new computer, but I get a message that the serial number (the one I found in My Account) is invalid.
I have already deactivated Adobe Acrobat on my old computer.first make sure you are installing the right product from the original disks/saved download, as there are multiple similar products. Did you buy direct from Adobe?
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Is there something special I need to do when installing adobe Acrobat XI on my mac. I am getting an error that the serial number is wrong but I am entering the serial number provided be indent-e.com? anyone have any ideas?
Hi memegaines,
Are you still facing this issue?
Send me the serial number you are using via private message option: https://forums.adobe.com/thread/1184148
Also attach the screen shot of the error message, you must remove serial number from screen shot while you reply.
Regards,
Ajlan Huda. -
I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message
I am having the same experience. Did you find a solution??
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I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I am being asked for a serial number when I install CS5
When I installed Creative Suite 5 Master it asked for a serial number, which I provided. Now it is asking me for a serial number upgrade? This is the master collection being installed for the first time, why is it telling me it can't find qualifying software to upgrade?
Branching to a separate discussion.
Jymjeo123 you will want to enter your previous qualifying version serial number. You can locate the serial numbers under your account at http://www.adobe.com/. For additional details please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
I recently upgraded to windows 8.1. I downloaded elements 7 to new computer and entered my serial number when requested but Adobe says the number they gave me is incorrect. What is going on?
You might be using the wrong number. Try chat for some help:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Why do I get an "invalid signature" message when trying to download the latest version of iTunes? Apple Support is the lamest excuse for support I have EVER seen.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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