I keep getting an message stating Renew Subscription there is no reference to any application.
I keep getting an error message stating Renew Subscription. I cannot see what application this applies to and the red button to close the pop up is grey. I suspect this is not goo dbut how do I clear this? I have to reboot to make it go away at the moment.
Do you have any subscriptions, if so, review them. It sounds suspicious and may be a scam. Delete it and see if it reappears with a different time stamp.
Similar Messages
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Keep getting a message about renewing my subscription but it is good until November 9, 2015.
I keep getting a message to renew my subscription but according to my Adobe account my copy was registered on 11/9/2014 so it should be good until 11/9/2015. Help.
Hi Dominique,
I have just checked your subscription details and yes! it's valid until 11/9/1015.
So, I want to confirm if you are getting this 'renew your subscription' message as e-mails in your inbox or as a pop-up in your Acrobat Program?
Regards,
Rahul -
Can't install itunes on windows 7 machine. I keep getting A message stating that I don't meet min. requirements, but the machine has more than enough. What do I need to do to correct this?
Are you trying to install the 32-bit version on a 64-bit machine, or vice versa?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?
I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck! -
I keep getting this message when I launch PP "Premiere Pro cannot find any capable video play modules". I've read through a few threads and made the recommended changes but still no luck, it crashes everytime. I have a Mac Pro 2010 with a Nivdia Quadro FX 4800.
Hello and thanks for the response. Yes, I've read that post and many others, I still get the same message when trying to open. I've realized there's no way to get tech support for any of the products I'm using. Is there another place hat can help me with this problem? I really wanted to try PP but looks like I won't be able to.
Thanks -
Trying to make a bootable disc but i keep getting this message as a failure notice. "Could not find any scan information. The source image needs to be imagescanned before it can be restored.", what can I do? Any help at all would be appreciated.
Have you tried scanning the source image? Disk Utility > Images menu > Scan Image for Restore…
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My Seagate external 250GB hard drive ejects improperly without command. I am trying to use Time Machine to backup my macbook via usb cable... I keep getting the message that the disked ejected improperly... Any solutions...
You are not alone. Thousands have this problem, on various models of Macs. Short answer, it has something to do with the disk going to sleep (possibly?). You can't do anything about it and Apple won't address the problem. Maybe you should buy a time capsule. Just keep giving them money and use their proprietary equipment.
For a more complete answer, see this thread (all 65+ pages of it with NO SOLUTION IN SIGHT... except for some 3rd party solutions that sometimes work, sometimes don't): Disk Drive ejecting itself -
I'm trying to export a slideshow and I keep getting this message: The movie contains an invalid data reference. What should I do?
That usually means that iPhoto can't find a clip or a shot that you're using in the Slideshow.
Regards
TD -
Help! Itunes wouldn't update so I tried to delet and reinstall. I keep getting a message: The instillation source for this product is not available. Verify that the source exists and that you can access it. I also get this message: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below. Help I have no idea what that means or how to fix it.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page). Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to download the latest iTunes update; keep getting error message that says "The folder path 'My Documents' contains an invalid character". This also happens when I try to uninstall iTunes. HELP!
OK, never mind! I saw another question on the right side that addressed the problem, and it worked perfectly! Went to Major Geeks' page, downloaded the Windows Installer Cleanup Utility, and was able to reinstall the updated version of iTunes! This community is super!
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About once a week I get a message from the software updater saying I need to update to Firefox 4.0.1. I ran the update more than a month ago, but I keep getting the message. I've run the updater a couple times since then, but I still keep getting the message.How do I stop it?
Check your version of Firefox to see if it is version 4.0 (or 4) or 4.0.1; click Help > About Firefox. It appears that you have version 4.0 installed; click on "More system details..." to the right of your original question post, scroll to the bottom and you will see:<br /><br />
Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 '''''<u>Firefox/4.0</u>'''''
Firefox 4.0.1 is the first, and thus far, the only, update to the original Firefox 4.
If you need to update from 4.0 to 4.0.1, you can update by clicking Help > About Firefox, click the "Check for Updates" button on that page.
<br />
<br />
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Adobe PDF Plug-In For Firefox and Netscape
*Shockwave Flash 10.2 r159
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE -
Tried to open my old MacBook. Couldn't remember password. Followed suggestion to reinstall hardware. Now startup disk is stuck in computer and it won't turn on. I keep getting a message saying I need to restart the computer. When I hold down power button, I get the same message over and over. Any ideas?
Hello m.goo, and a warm welcome to the forums!
To eject the Disc, hold the Mouse button down, (or what passes for it on a Laptop), while powering up, if you also hold the Option key down at the same time it should eject & give you a chance to insert your install disc & wait for it to shw as a Boot option.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc , then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Be sure to use Preserve Users & Settings.
To check if AppleCare applies, AppleCare Products Overview...
http://www.apple.com/support/applecare/overview/ -
I keep getting error message, "The last backup could not be completed" when trying to backup Iphone to Icloud. I have plenty of storage space. Phone is plugged in, connected to WI-FI & is locked. Does anyone know what is wrong? Thanks
HELP! Is there anyone out there who knows how I can fix this????
Thanks! -
My daughter and i use same computer she uses firefox and recently we have noticed on facebook apps we get the message This XML file does not appear to have any style information axxociated with it. The document tree is shown below
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]] -
When I attempt to log into the iTunes store, I get an error message stating that my internet connection has timed out. I am able to access the internet otherwise. I am running on my home WiFi network from AT&T. I've removed iTunes and reinstalled it several times with the same outcome. Is there anything that I may be over looking, such as internet speed, etc? I've also check my firewall and pop up blocker and the program is allowed.
i've been having trouble for the last couple weeks, and after spending HOURS trying every solution i could find, i still can't get the store to load, or for itunes to stop hanging my computer. however, through the process of elimination, i did figure out that i had a router that died. got that going now, just wish i could get the itunes store to work.
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