I keep getting.   Apple ID Disabled, cannot update nor download games,efplease help

I keep getting.   Apple ID Disabled, cannot update nor download games,efplease help

First try the tips in this knowledge base article, and if that doesn't solve the problem go to the AppleID FAQ to manage your account.

Similar Messages

  • HT4710 What can I do to update iphoto app I keep getting this message: "You cannot update this software since you have not owned the major version of this software?

    What can I do to update iphoto app I keep getting this message:
    'You cannot update this software since you have not owned the major version of this software?.

    Going from iPhoto v 8.x.x to V 9.x.x is called an upgrade and requires the purchase of iPhoto 9. 
    To go from v 8.1 to v 8.1.2 is an update and is free.
    OT

  • I keep getting error code 2032 when trying to play games..help

    Im on windows 8 brand new computer just bought last nite..keep getting code 2032 everytime I try to play games?

    Any indication which program is throwing that error code?
    Firefox uses 3 digit error codes AFAIK.
    Will you provide a screenshot of that error message> <br />
    https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem <br />
    It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
    Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.

  • I keep getting window up saying urgent update recommending download, but when i do try, all i get is a blue and white bar moving . i have left it run for hours and nothing happens. what is it?

    i downloaded new FF 2 weeks ago. Since then i keep getting update window coming up every day highly recommending i update but when i try, nothing happens except blue/white moving bar at top of window. i have left it run for hours and no progress, so i close it. The next time I open FF, it appears again and again same happens.
    If there is an urgent update, how urgent is it if I cannot download it.It's worries me that i can,t load it and how it might affect my security.

    It would be a great idea to uninstall Norton - you don't need it and it has a pretty poor reputation for mucking up otherwise healthy Macs.
    Have a look at this User Tip from klaus1: https://discussions.apple.com/docs/DOC-2435
    To uninstall Norton:
    https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
    Edit: To see whether you actually have Norton installed launch Activity Monitor in the Utilities folder. If it's installed you'll likely see some Norton entries there.
    Also, in System Preferences>Users & Groups or Accounts, depending on OS)>Login Items, it might be listed.

  • HT203163 Keep getting a purchase error cannot connet to iTunes..please help

    I keep trying to buy credits or other games on my iPad Mini and it keeps saying please contact iTunes Support cannot make in app purchase..I have an ample amount of money on my account..dont know why this keeps doing it..I can down load free games but nothing that costs money.

    I also changed my credit cad information but this also didn't worked!

  • Why does my iphone and ipad keep saying apple ID disabled but i can log in to the itunes store on my laptop?

    i can't download or update free apps on my ipad or iphone. i can log in to my i-store account on my laptop and download stuff.  when i try on the iphone or ipad i keep getting apple ID disabled message. i had to enter in my account and new password to get to this community site so the password is working. but when i enter the updated password on the iphone or ipad i keep getting...apple ID disabled.  thanks

    When you try to update the app, is the Apple ID that comes up the same as the Apple ID in Settings>iTunes & App Store?
    Have you tried any troubleshooting steps? e.g. log in on another device, reset password etc.

  • I am trying to update my Iphone 4 but i keep getting a message saying cannot connect to the update server.

    Help me please?
    I am trying to get my iPhone 4 to update to version 5 but each time I connect it to my PC and update, or even restore I keep getting a message saying "cannot connect to update server"
    Any suggestions??

    Hope you already found a solution, if not try this:
    https://discussions.apple.com/thread/3928478

  • I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts". I only have one account with apple and purchased the software when I got my macbook in Aug 2012.

    I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?

    You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
    for help contact the App store support - link is on the right ot the App store window
    LN

  • I keep getting the message "ipod cannot be used because the apple mobile device servies is not started" message when I try to sync my itouch to my itunes library from desktop computer

    I keep getting the message "iod cannot be used because the apple mobile device service is not started" when i try to sync my ipod to my desktop itunes library.

    See:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

    cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

    When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
    If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
    Reconfigure any security software to allow Apple's servers to pass.
    Useful information for configuring your security software:
    IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
              ▪          port 80
              ▪          port 443
              ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
    iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
    iTunes also contacts VeriSign servers during an iPhone restore and activation:
              ▪          evintl-ocsp.verisign.com
              ▪          evsecure-ocsp.verisign.com
    For more information see Update and restore alert messages on iPhone and iPod touch
    Temporarily disable or uninstall your security software
    If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
    To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
    Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
    If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
    To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

  • I am trying to download itunes and keep getting an error message cannot access network location %appdata%

    I am trying to download itunes to windows 7 and keep getting the error message "cannot access network location $APPDATA%\." I have contacted an Apple advisor and was not able to resolve the problem. What to do?

    Since this a problem pertaining to the iTunes application, you might have better luck posting this in the iTunes forum.
    https://discussions.apple.com/community/itunes
    B-rock

  • I currently have Iphoto v. 9.1.4.  There is an update v. 9.4.3 that I am unable to install.  I keep getting a message, "you have updates available for other accounts.  To update this application, sign into the account you used to purchase it."

    I have iPhoto v 9.1.4.  Update available is 9.4.3.  I keep getting this message:  "You have updates available for other accounts.  To update this application, sign into the account you used to purchase it".  I have done this and I keep getting the same message over and over again.  Please help me!

    Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
    1. Follow the instructions in this Apple Support article.
    2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
    3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
    4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
    5. Triple-click anywhere in the line below on this page to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
    Then repeat step 4.
    6. Select
    Store ▹ View My Account
    from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
    7. Launch iTunes and select
    Store ▹ Authorize This Computer
    from the menu bar.
    8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
    9. Contact Account and Billing Support.

  • HT1926 I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126)

    I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126). Anyone else having this issue? How do I get iTunes back in working order?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • TS3297 I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

    I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings  ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT4623 I keep getting an error message "cannot connect to the internet."  Is this a problem with my internet provider, or has anyone else had this problem.

    I keep getting an error message "cannot connect to the internet."  Is this a problem with my internet provider, or has anyone else had this problem.

    I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
    If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
    Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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