I keep getting "charging is not supported by this accessory". This happened after an update. Can this be fixed?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

I just got a ipo 4th generation and it keeps saying charging is not supported witht this accessory

it keeps saying charging is not supporte by this accessory

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS2634 i have a ipad gen1 refurbished the wall usb charger keeps saying charging is not supported with this accesory and has taken 24 hrs to charge half the battery and this is a factory charger that uses the usb port whats wrong here help please

i just purchased a refurbished ipad gen 1 when i pluged in the wall charger with the usb cable a window came up and said (charging not supported with this accesory) the battry was almost dead so i pluged in the wall charger and
the battery has been charging for 24 hrs and is only 50%charged it is the factory use charger for this unit why does this error come up and why is it taking so long the software is up to date

Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

IPhone 4 on iOS 5 not charging, getting a error saying "Charging is not supported with this accessory" Help?

I got a replacement of this iPhone 4. Probably a month or so. I've been taken good care of this phone, but I keep getting this pop up saying "Charging is not supported with this accessory". I've blowed on this 30 pic connector, cleaned it and everything and there still haven't been a solution. I restored it and restore it to a backup. I have to disconnect my iPhone in order to get it to work. Any suggestions? Help?

No, it is a problem with YOUR phone, not all phones. My phone does not have this problem. You have dirt or moisture in the connector on the bottom of the phone, a bent pin, or a bad cable. Get a magnifying glass and look into the connector. Clean out the lint and fluff that is almost certainly there. A dry toothbrush is a good tool, or a wood toothpick. Inspect for bent pins. If you see a red dot in the connector opening it means that your phone has water damage.

My iPad 5 will not charge, I get the message " CHARGING IS NOT SUPPORTED WITH THIS DEVICE

I get the message " CHARGING IS NOT SUPPORTED WITH THIS DEVICE. I've checked different cables and chargers ( from our other iPad 5, and cleaned the port, but it won't charge plugged into the computer or ghargers.

If charging will not work with valid cables and chargers and the Lightning port is clear, there is likely a hardware issue. Take the iPad to an Apple store genius bar and have it tested by the techs.

My iphone 5s wont charge it keeps saying that its not supported with this accessory. It was working just fine about 2 days ago

My iPhone 5s wont charge it keeps saying that its not supported with this accessory. It was working just fine about 2 days ago, what can i do?
This is the 4th charger I've bought, i don't want to keep wasting money on chargers anymore.

a_man_duh wrote:
My iPhone 5s wont charge it keeps saying that its not supported with this accessory. It was working just fine about 2 days ago, what can i do?
Take it into an Apple store and have it checked out.
This is the 4th charger I've bought, i don't want to keep wasting money on chargers anymore.
You shouldn't have bought any.
They are part of the 1 year standard warranty.
Take it into an Apple store for free replacement (if not user damaged).

My iPod touch 4G suddenly pops up with 'charging is not supported with this accessory' no matter what cord or source I use. It worked fine for months before this. What can I do?

This is crazy!  I love my iPod but it suddenly has a charging issue. Please HELP! I had absolutely no problem charging it for 7 or 8 months. Then last week I started getting an error message every time I try to charge it. I used to be able to charge it through my PC, PS3, wall adapter or car adapter. Now I get this message no matter where I try to charge it or with what cord! It says, 'charging is not supported with this accessory'. It happens after about 3-5 min of charging. Then I have to unplug it and plug it back in to keep charging it!  How or why did this happen and how do I fix it?

If you did not do a reset of your iPod please try that (you will not lose any data)
Reset iPod touch: Press and hold the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
If this does not work inspect the opening in your iPod where the cable connects. Look for any debris and clean it (a magnifying glass may be required).

IPhone error "Charging is not supported with this accessory"

I keep getting error "Charging is not supported with this accessory" ever since the last update. I only get this message when iphone is locked and not plugged in to anything. When phone is locked the message keeps popping up every few seconds, consiquently I'm having to charge at least twice a day!
Error only occurs when not plugged in & iphone locked & doesn't make any difference if wifi on or off
Connectors have been cleaned
iphone has been restored
iphone has been re-booted
Nothing seems to work and after researching, all similar posts seem to be pertaining to actually plugging in to something and the fix was "clean connector" this is not my problem, error only happens if not plugged in. I'm assuming it's a bug from the last update but my girlfriends iphone is fine.
Would someone please help as the drain on my phone is rediculous now, it wasn't that good to start with but now the phone is pretty useless unless I'm near a plug! It's also very annoying having the screen constantly coming to life with this error message, especially at night.
Thanks in advance for any help.
Wayne.

I've not been able to find any new solutions so I thought I would try repeating everything I've tried again. I started by re-cleaning the connector as, logically my error only occurs when not plugged in to anything. To my amazement the problem is now resolved, I did take quite a while cleaning this time using toothpicks, cotton buds and nail varnish remover. So I geuss I should have cleaned it better in the first place! Doh! Anyway it's FIXED!!

Charging Is Not Supported With This Accessory...Yeah...Right...Whatever...Liars!

I have been up, down and all over and keep seeing the same replies although I don't believe it's dust or moisture in the connector or that the USB is going bad. I have had my ipad 1 for two years. No issues. I purchased an iPhone 4 mid-summer this year. All of a sudden within a week or so of using the original cable I began to get the following message "charging is not supported with this accessory".
Now, I used the cord that came with it which should not have gone bad within a week or so.
Since then, and only since then, I am beginning to have the same issue with my iPad which I NEVER had issues with before.
Also, I have purchased at least ten USB cords and adaptors.
DOES ANYONE HAVE ANY REAL IDEA ABOUT THIS ISSUE??
I've always been a PC person and I was considering switching over to MAC until this. I know Apple knows about this especially with all of the posts on APPLES's forum regarding this issue. I'm really...really ****** that Apple would take advantage of its customers this way. I'm not crazy. Every reply offers the same suggestions yet, with the issues I have and in the order in which I've experienced them, the suggestions don't fit.
Some manufacturers consider the deaths their product will cause as a cost of doing business. They figure settlements for the deaths are very small compared to the profit margin. Apple has figured in this "possible" loss of customers as a cost of doing business. Since this issue doesn't happen to everyone, or at least not enough people, a bandwagon can't get going. So they figure there will be a few (thousands) of issues regarding the error "charging is not supported with this accessory," although it's Apple's accessory. But not enough to make Apple pay attention! Classic capitalism!
My freakin’ expensive iPad is one large glorified coaster! Can you believe it?! An $800 coaster!

Thanks for response. Do you work for Apple? For months I've been on the board searching for answers and this is the very first time I've ever come upon such a response that offers something new, as well as previous suggestions.
"It does this when is senses abnormal input to device or the Chip itself is faulty."
I would consider this if my iPad hadn't started this once I brought the iPhone home. If the chip is faulty or the port is dirty...iPad two years old...could be...iPhone brand new...I don't think so.
"...as stated "accessory is not supported or faulty""
Brand new cord(s)...Apple cords...how is it Apple cords don't support Apple products?
"The USB Cable connecting the devices is faulty..."
Again, brand new cord(s)
"...or the device charging port is shorting either due to dirt or damage."
Too much of a coincidence. Two year old iPad, without any previous issues, and a brand new iPhone...???
"Dirt can be cleaned..."
Too much of a coincidence. How much dirt can a new iPhone have?
"...replacement of charging dock assembly...Power Management Chip is faulty..."
Again, no previous issues with iPad until iPhone. Same issue on two different devices, one older and one new. Doesn't make sense.
"Replacement of the chip requires microsoldering skills."
"I shouldn't need them."

Error message charging is not supported with this accessory

I have an iPhone 3GS from Jul 2009. Fully updated. I normally charge it using a USB port on my MacBook Pro so it also syncs at the same time. This week began getting an alert on my phone which said "charging is not supported with this accessory". I resolved initially by unplugging/replugging the cord. In all cases the phone had been charging for some time before the alert appeared. In most cases the phone was sitting on the same surface as the macbook and had not been moved since beginning charge.
The only support document I can find refers to firewire and does not apply to my device.
Since starting this week it is happening more frequently and may require being re-connected several times.
It is still intermittent issue but I depend on my phone.
Thank you for your assistance

I just found some on eBay for about 1.99 each with free shipping and ordered about 6 of them from the seller, I think they came from China so it takes a couple weeks. So far I never got a bad cable, but if you do use eBay please check their feedback to make sure they have a history of delivering quality cables and working cables. Always pay using PayPal if possible so you don't lose your money. There are online sites like Meritline and such that have cheaper cables for direct sales with PayPal checkout and free shipping.
I use the 6' cable in the car, so I don't have figure where to put the iPhone or iPod when plugged into the stereo and it is helpful to have them when trying to charge when the plug is being a dresser or something when I travel.
I also like the retractable cables ($0.99)
I also have the Scosche FlipSYNC Keychain cable too, a bit expensive, but you always have a cable with you just in case.
Message was edited by: cls24

My ipod touch 3rd gen doesnt work on usb charger but on dock it says "Charging is not supported with this device" How do I fix it?

I'm taking it in to get it looked at but will they cover this? And is there a way to fix it before I take it in. I'm still under the 1 year warranty plan. My friend said that they might exchange it. It's a 64GB and I use it for a lot of things like my picture, music, contacts, and email. It's got scratches on the back but other wise its ok the screen isn't cracked or scratched.
I have a usb charger for it but when I plug it into the PC or my wall charger it won't charge. It just says "Charging is not supported with this device". It even says that sometimes when it's not charging. But it works on a dock station like my clock or radio.
Also my home buttom won't work unless I press down real hard. This scares me because I'm afraid I wil persss it too hard and break it even more.
Please help.

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

What does this message mean Charging is not supported with this device?

What does this message mean Charging is not supported with this device?

You've gotten 2 good answers already, but there's a key assumption in both that you got the message when connecting the iPhone to some other device. If this is the case you can get an adapter in the Apple online store that will allow charging from older devices.
If, however, this message appears when you are not connected to anything the problem is dirt or moisture in the dock connector at the bottom of the phone. Clean it with a dry toothbrush or air blast.

Why does my iPod(3rd gen) say charging is not supported with this accessory even though its not plugged in?

I was eating breakfast one morning playing a game on my iPod and it slipped out of my hand and into my cereal bowl. So immediately I took off the case and put in a bag of rice for a day and a half to let it dry out. Then when it started working again (thankfully) a notification popped up saying charging is not supported with this accessory after I unplugged it from the wall. So I thought nothing of it and pressed dismiss. Now when ever I wake it up, instead of my wallpaper popping up in the lock screen that stupid notification does. How can I get rid of it? Also my home button doesn't work anymore so I have to use asisstive touch instead. How do I take a screen shot without the assisting touch menu in the way? Thank you.

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

HELP!!! "Charging is not supported with this accessory" suddenly happening CONSTANTLY with iphone 4

Suddenly without warning my IPhone 4 has been giving me a "charging is not supported with this accessory error" every time I plug it into ANY charging device. That means my car charger, USB to the PC... USB to a macbook pro... Directly to the wall with the included charger, etc. It doesn't matter. I guess I'm past the 1 year warranty so Apple is not any help. Essentially I'm supposed to accept that my $200 (with a contract) phone has a 1 year life span and that I should be completely fine with it becoming useless out of nowhere. Here's some facts.
#1 - It has nothing to do with 3rd party accessories. One day it was working... one day it wasn't.
#2 - I cleaned lint out of the charging port on the phone. That was the first thing I tried. I used compressed air to blow it out, I used a soft bristle tooth brush... It's lint free. It has nothing to do with lint. I understand this is the most likely cause of the problem.
#3 - When I plug it into a PC or macbook via USB, I'm able to access the IPhone 4 like I ALWAYS have. In other words, I can see pictures, I can back up the phone, I can restore the phone, I can transfer music, sync, etc. So this would presumably rule out the idea that it's the dock connector, right? Why would USB work, but the charging function will NOT work?
#4 - On that note, I was able to update the software to the latest version 5.1.1. That was one of the first things I tried. No dice. I still get the "charging not supported with this accessory" error literally every time I plug it in with a yellow triangle icon... Seen here for example: http://tapatalk.com/mu/4c5f44af-af20-d86c.jpg .
#5 - So since it's not charging, the phone inevitably dies. Here's the weird part... if I leave it plugged into the wall/pc/mac/car when it's dead... eventually it will charge enough to turn back on. But once it's back on... that **** error will pop back up, it will stop charging... and inevitably die again. So then... that would suggest that it actually IS capable of taking a charge... it's just that something in the software is preventing it from charging when the software is active, no? Am I off base here?
#6 - So I decided I'd take it to the genius bar to have them look at it. Right before I did that, I got the brilliant idea to try using an alcohol swab on the dock connector just to make sure it was super duper extra clean. Oddly enough, it suddenly started working without the error. It was working on every charger I tried. Wow. I thought I had fixed it. A day later it started happening again, though. Bizarre. I've tried the alcohol swab thing again and it didn't make a difference... maybe it was just a fluke.... the one day I take it to the Apple genius bar and it works. Go figure, right?
#7 - The only helpful thing the tech at the Apple Genius Bar was able to tell me was that the phone did NOT have any kind of water damage. That rules that out. No water damage in the charging dock OR the headphone jack. So there's that.
#8 - Since it's no longer under warranty... I took it upon myself to buy a replacement battery via Amazon.com and installed it myself. Didn't make a difference... still the same error.
What, if anything, can I try? Could it really be the dock connector? Should I try replacing the dock connector? Is there any software-related thing I can try? Has this happened to anyone else? Apple has essentially told me it's my problem. From my perspective... any product that randomly stops working a little over a year is a faulty product. I'm not pleased at all.

Tried at least 6 different cables. It isn't the cable. All of them worked one day... then stopped working the next day. My girlfriend has an identical Iphone 4 and all of the cables still work for her.
Interesting point on the data and power using different pins. So your suggestion would be to replace the dock connector? Found this on Amazon: http://www.amazon.com/Apple-iPhone-dock-connector-cable/dp/B003UGVOO2/ref=sr_1_1 ?ie=UTF8&qid=1338277549&sr=8-1 ... and found a tutorial online: http://www.ifixit.com/Guide/Installing-iPhone-4-Dock-Connector/3147/1#.T8SG_sXWu -o ... Sounds like that might be my best bet here.
It's just odd to me that the phone gives me that error and refuses to charge... then inevitably dies. But once the phone is dead, it starts charging enough to actually turn back on. Isn't that slightly odd?

IPod Touch 4G "charging is not supported with this accessory"

My iPod Touch 4g has been getting the message "charging is not supported with this accessory" ever since iOS 5, and I just recently updated to iOS 6.
I currently use an Apple brand charging cord and a 3rd party charging cord, and none of them work.
I've been looking around in forums and there have been several temporary fixes that haven't worked for me, such as:
- closed all apps
- purchased a new cord
- did a hard reset
- updated USB drivers
- updated iPod Touch driver
- updated iTunes( just covering all bases here)
- plugged my iPod in several other computers
- tried putting it in airplane mode, then turning the iPod off, and then plugging it into the computer
- and cleaning out the dock with compressed air as well as the USB ports on my computer
Does anyone with a permanent solution? Because this is starting to get very irritating...

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I keep getting "charging is not supported by this accessory". This happened after an update. Can this be fixed?

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