I keep getting emails for iTunes purchases that I have not authorized

I have received several emails for iTunes purchases that I have NOT authorized. The name on the Billed To is not my name or address, but it includes my Comcast email address. I don't know if I am being charged for these purchases through Comcast or not, but these receipts should not be coming to me. What can i do?

If the email is asking you to verify your account or in any way provide personal informaton, it's a fake, trying to scam you out of your account information or credit card details. Do not respond to any emails that have a link asking for personal information. Just delete the message.
Regards.

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I am on a wireless network. Why do I keep getting messages from iTunes stating that I am not?

I am on a wireless network and keep getting messages from ITunes stating that I am not on a wireless network. I know the wireless is working. Itunes will not allow me to rent a movie until i get on the wireless network of which I am already on. Help.

I just bought two song without problem, then i tried to get the video of the week (free) in canada and I had the same message as you.
the video is just over 50 MB, which is the new limit for file size for App on IOS over 3G and LTE.
I tried on my iPhone same thing. I even put it in the Airplane mode, and then activeated the WiFi
with the same result.
I then bought another song, smaller than 50 MB and it worked.
My video is not listed as Bought, and it is not available in the "Check for available downoload"
Did any of you had tried to buy something under the size of 50 MB ?
Try the free song to see if is it seize related.
Franco

I have been charged for a purchase that I have not made

Hi,
I have been charged for a purchase that I have not made (just seen on my online banking) and it does not appear on my purchase history can anyone let me know how I get in touch with apple as I am strugglng to find any contact details for this.
I haven't made any purchases that have cost me only free apps.
Anyhelp much appreciated.
Thanks

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing show on your account's purchase history (you only have the one account to which that card has been attached) : http://support.apple.com/kb/HT2727
and it's not a temporary store holding charge : http://support.apple.com/kb/HT3702
then you may also want to contact your card issuer

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

I just received an email with a receipt for a purchase that i did not do

i just received an email with a receipt for a purchase that i did not do
<Personal Information Edited by Host>

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address and address from your post
If you didn't make it and nobody else has access to your iTunes account then you can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

Were these songs purchased using another account?
" I opened a new iTunes account and copied the files to the new account. "
Do you mean to a new library?
Account is a user neame and password with which you purchase content.
A library is your collection of media.

HT1933 gs from tmy granson has bought thinhe itune store that i have not authorised will i get my money back

tmy granson has bought thinhe itune store that i have not authorised will i get my money back

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App and App Purchases...
Understanding Restrictions > http://support.apple.com/kb/HT4213

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?

[discussion moved to Acrobat Installation & Update Issues forum.]

I keep getting error message on iPad that it has not backed up to iCloud. How to resolve?

I keep getting error message on iPad that it has not backed up to iCloud.

To get rid of the message and use your iPad normally again:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

Log out of the iTunes Store on your device:
Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"
Reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
After the device has restarted, sign back in to the App Store as above.

How do you export your movie using idvd? I keep getting error messages and notices that I do not have enough space to transfer to a dvd.

How do you export your movie using idvd? I keep getting error messages and notices that I do not have enough space to transfer to a dvd.

Can you give us the steps to re-create the problem, and the exact wording of the error message you are getting please.

Some of the items in the itunes library not were not copied to the itunes phone because you have not authorized them for this computer

I'm getting a "some of the items in the itunes library not were not copied to the itunes phone because you have not authorized them for this computer" error message for some of my songs when I'm syncing to my iphone to my laptop. I've authorized the computer, but I still get this error messge. Any suggestions?

Were these items purchased with a different Apple ID than the one you normally use? If so, authorized the computer for that Apple ID.

Email addresses popping down that I have not stored in my address book. How do I delete them?

When I start writing a letter on a new email, a pop down menu with addresses show some "contacts" or email addresses that I have not stored or used.
How can I get rid of them? This is on the mail app. that comes with the iPad.
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Something really strange is going on here. First, I went to do the same comparison that you did. In my case, I intended to compare Mail on my original iPad with Mail on my Mac. I was completely unable to locate the "Previous Recipients" list on the iPad. Where is it?
I did attempt to do a lesser comparison by creating a message on the iPad and putting "a" in the "To" field. Up popped several dozen recipients that begin with the letter "a." I was unable to match the listing up with the listing in the Mac on a one-for-one basis (because the sorting is different) but I did locate several addresses in the iPad that are unquestionably not in the Mac. HOWEVER, the real confusing part is that I know for a fact that I have not sent any emails to these individuals for over five years (and, obviously, I could not have used the iPad)! One is a former manager at a company that I worked for ten years ago. Another is the contact at the medical insurance company for the same employer.
The items in the Mac listing were equally weird. Many, of course, were legit but there were several that I know for a fact that I had absolutely never sent any messages to these recipients. One that stood out is an address with the name "Bladder Cancer Lawyer" and it was allegedly "last used" several weeks ago. A message to such an individual is not something that I'm likely to forget (especially rather quickly).
Right now, I am thoroughly confused. Just for giggles, I'm going to delete the entire list on the Mac and see what happens. Actually, I'm going to stall for a while just in case you come up with another thought.

I keep getting emails for another user; can't seem to contact Apple support about this

Hi there,
I keep receiving emails for someone called Amanda to my email address. These are not spam emails; it seems like someone called Amanda is signing up to reputable websites using my email address. So far, Pinterest, Educreations and a women's magazine have sent me emails to confirm my membership. There doesn't seem to be anything suspect going on: they're all respectable websites, and they're always addressed to Amanda. I was also receiving confidential emails from a legitimate business with invoices etc. a while back.
I'm confused as to what would be the cause and/or point of this. It seems like a very benign way to spam/scam somebody. Is it possible (I feel ridiculous even asking this) that emails can become crossed like telephones? I know, I know, it's a stupid question.
I'd like to contact Apple Support about this, but I seem to be going round in circles on the website. Unless I have AppleCare (mine is expired) I can't seem to get in contact with anyone. Can anyone help me or point me in the right direction?
Thanks!

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

With an iPad do you need to cover it with an antivirus cover as I keep getting a message from Skype that I'm not covered

With an iPad do I need to buy an anti virus to cover the iPad as I keep getting messages from Skype telling me I'm not covered?.

Those skype messages are spam. iPads do not need anti-virus because, as of now, there is no known virus for the iPad. (and know that a 'virus' has a very specific definition....a program that spreads itself by moving from file to file within your device, 'contaminating' one program after another.....the 'sandbox' nature of the iPad keeps different programs/apps from talking to each other, thus a virus, by that defintion, cannot spread)
That said the iPad is vulnerable to browser hijacks and redirects and forms of malware....but all those do require the user to do something to help them spread.
That skype ad, are you using some sort of free app? Often 'free' apps come at the price of you getting ads like that. Also, if you're using safari and you're seeing some sort of popup ad for that skype anti-virus it wn't install on your iPad since the application thinks you're on a comptuer and it will install that junk on your computer but won't run on the iPad's operating system.
Chances are that message from skype is either spam or phishing or some sort of malwere wanting you to tap 'yes' so it can try to install.

I keep getting emails for iTunes purchases that I have not authorized

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