I keep getting emails saying my Apple ID was used to purchase an pal when I didn't make the purchase

I Keep getting emails saying my Apple ID was used to purchase an app in the amount of $xx. I did not make the purchase. I keep dumping these emails into trash as it seems like spam but it's getting annoying. Email appears to be coming from Apple. Any ideas?

If you think it's spam move it to junk instead of trash. Read the article below and report one to Apple.
https://www.apple.com/legal/more-resources/phishing/
[email protected]

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I keep getting emails saying my password has been changed , everytime i go reset it with stronger passwords, but it keeps happening, anyone got any ideas?

Hi all, I keep getting emails saying my password has changed, I have now reset my password 4 times in the last 2 weeks with stronger and stronger passwords and have also changed my security questions, anyone got any ideas how to resolve this problem?

No. I am a volunteer, not always on good terms with Apple either. I'm sorry I don't seem to have helped but what I told you is what I would tell anyone in your situation.
I hope Thomas r won't mind me pasting one of his replies, but the thread is so long it could be daunting. Thomas knows about these things.
****** Courtesy to Thomas r.
As has already been pointed out earlier in this topic, the issue is either a repeated phishing attempt (in which someone sends you a faked e-mail, directing you to a faked site, which tries to get you to "log in" so that the hackers can get your ID and password) or someone is repeatedly trying to get access to your account. I'm guessing the latter is more likely... someone's repeatedly trying to reset your password, for who knows what reason, and they're trying repeatedly because they're never getting the password reset e-mail. (Why they would expect to receive that e-mail I don't know... people are stupid.)
Make sure your Apple ID has a good, secure password. (There is no need to reset your own password to do this, just go toappleid.apple.com and change it.) I'd also advise turning on two-factor authentication to further protect your Apple ID:
Apple introduces two-factor authentication
This will prevent password reset attempts, as it will not be possible to even start the password reset process without having access to the device used to receive the code used as the second identification factor.
Hope this helps.

I have a 25GB icloud storage according to my account, but keep getting emails saying I will be reduced to the 5GB maximum?

Hi, Thanks for your guidance- I have a 25GB icloud storage according to my account, but keep getting emails saying I will be reduced to the 5GB maximum by Sept. 30?

It's true. You got 20 GB free for one year as a former MobileMe member. See this Kbase article:
http://support.apple.com/kb/HT5527

I keep getting emails saying Adobe reactivated my captivate subscription

I keep getting emails saying you reactivated my captivate subscription after I have specifically turned off auto renewal, I'm trying to cancel! I want to make sure that I'm not billed after it expires.

Unless an employee stops by this forum and reads your message, you need to know...
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??

I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??
I have changed my email password aswell as having to keep changing my apple is password an it keeps changing?

Sounds like you follow good practices.
This has been going around for some time in various forms, a number of users have asked about it and the best advice is if in doubt go doirectly to Apple, not links in the email. Calling Apple or using the Apple site is always the best approach.
A few have even noticed very slight misspellings in the emails, things like Appel instead of Apple...most people don't even notice those.
Anyway, safe computing and have a good day.

Why do I keep getting emails saying my iTunes account will be disable in 48 hours if I do not validate my account? or that I have to verify the email associated with my iTune acccount?

why do I keep getting emails saying my iTunes account will be disable in 48 hours if I do not validate my account? or that I have to verify the email associated with my iTune acccount?

Because someone's trying to mislead you into giving them your iTunes Store login information. Forward all such emails to [email protected] and then delete them.
If there's an actual problem with your iTunes Store account, you'll be told at the time you try to purchase or download something.
(112240)

I got an email saying my Apple account was going to be suspended unless I validated through an email. Is this legit? I did go on line and update my info, but I'm not convinced that was actually from Apple.

I got an email saying my Apple account was going to be suspended unless I validated through an email. Is this legit? I did go on line and update my info, but I'm not convinced that was actually from Apple.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

HT5527 I've paid for iCloud storage, but keep getting emails saying my storage will be unavailable if I don't upgrade.

I have paid $40 a year for the additional storage, but I keep getting emails telling me that on September 30th my storage will go back to the 5G unless I upgrade. Is there another step I need to take?

When you purchased the additional storage it over-rode and cancelled the free storage you got as a result of having been a MobileMe subscriber. You are getting these automated emails because 'the right hand knoweth not what the left hand doeth' (Ecclesiastes 11:1) - just ignore them. They will stop in another week.

HT4864 Keep getting email saying my account is limited and then asks for my information. Is this a scam?

I am getting repeated email messages on Apple letterhead stating that my iCloud account is limited at this time due to some problem. It then asks for my name, user name and password. I believe this is a scam and just delete the message. Anyone having similar issues?

Since this is sent by the very people who maintain a record of you name, username and password - this is a scam. There have been numerous others reporting such phishing.

I keep getting emails telling me that I have used 14.5GB of my 15GB but all of my devices say that I have only used 7.2GB. Any ideas how to fix this?

For the past week I have been getting emails as per below:
You are currently using 14.5 GB of your total 15 GB of iCloud storage, which means that your iCloud storage is almost full. When your storage is full, device backups to iCloud will stop and apps will no longer be able to save documents to iCloud.
To ensure that your iCloud services continue without interruption, you can free up space or buy more storage by following the steps below:
To free up storage in your account:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Tap Manage Storage and choose items that you’d like to delete or stop backing up.
For more information on managing your iCloud storage, please read this article.
To buy more storage:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Choose Buy More Storage.
You can also buy more iCloud storage from a Mac or PC.
My Mac, my iPhone and iPad are all telling me that I am only using 7.2GB of my 15GB storage limit. Any ideas what could be causing this?
Thanks
Pete

I received this email today and have no idea why.
Dear Daniel Freeman,
You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more.
To free up storage in your account:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Tap Manage Storage and choose items you’d like to delete or stop backing up.
For more information on managing your iCloud storage, please read this article.
To buy more storage:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Choose Buy More Storage.
You can also buy more iCloud storage from a Mac or PC.
I have not changed anything with any of my iOS devices (iPhone 4s, iPad2) or my Macbook Pro. I have 3.21GB out of 5GB of storage space free so I dont understand why this has happened.
will my iCloud email service still work?

HT1933 I get emails saying that there is a new show to download, but when I click on download, it doesn't work. How do I fix this?

Long story short. I get emails for my pre-purchased TV shows saying I can download them. I click the button, it downloads into iTunes, and I watch them. Now, this isn't happening. I can purchase and download songs just fine, but when I click on the pre-purchased tv shows, I can't get them to download. Does anyone know how to fix this problem? I'm on a macbook air using iTunes 11.0.2 .

It seems that this is a MAJOR issue with MANY end users experiencing the exact same problem - iTunes 10.5.2.11 Crossfade is completely buggy. Apple, get it together, seriously...your QA department should all be fired for this.
Diego, there are numerous threads replicating your problem.
So far, there are a few work arounds:
https://discussions.apple.com/thread/3408812?start=0&tstart=0
One thing to keep in mind, at least what has worked for me: After you make a change to the crossfade timing, you must close out of iTunes and re-open before the new settings take place.
Crossfade timing = 12 seconds actually equates to about 50 seconds.
Click the slider, then use your arrow key to tick over about 20 times - this should crossfade your songs approximately 6 seconds before ending.
Apply, then close out and re-open iTunes...
Peruse through the link above, there are different approaches. Maybe one will work for you.
<Edited by Host>

Just got an email saying my Apple ID was updated

I just received an emailed saying my applied had been updated, and if this wasn't the case click on the links provided to update. Is this a hack?

If you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above.

HT5622 Game says different Apple ID was used to purchase and cannot be used to purchase upgrade.. I only have one Apple ID

Cannot purchase next level on candy crush because it says Apple ID was not used to purchase app.. I only use this one app and I've purchased next levels before.. Help!

Does the app show up in your list of purchases?

Trying to download and keep getting message saying my Apple ID has been disabled but I can log into store, etc... I went to the support site buit no help. I emailed but said would take 2-4 days for response. I just wanna listen to my music!!

Trying to download my music on a new PC. I've authorized PC and can log into store, etc.. But won't let me download. Says Apple ID disabled. No help on support site. I emailed but will take 2-4 days for response.

We are all itunes users just like you
You are not addressing Apple here at all
You need to contact itunes support:
http://www.apple.com/support/contact/

I keep getting emails saying my password has been reset but i am not doing it?

every week i am getting a reset your password link and then another saying my password has been reset.
i am running out of passwords to choose.
is it likely to be an error

Who else knows your Apple ID and password?
I would also change the password for the Mail account you use with the Apple ID since someone could have hacked into that mail account.
Furthers I would go to iTunes>Store>View Account and go to Purchase History see if there are any purchases that you did not make. If problem also contact iTunes
Contact iTunes

I keep getting emails saying my Apple ID was used to purchase an pal when I didn't make the purchase

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