I keep getting emails saying my password has been reset but i am not doing it?
every week i am getting a reset your password link and then another saying my password has been reset.
i am running out of passwords to choose.
is it likely to be an error
Who else knows your Apple ID and password?
I would also change the password for the Mail account you use with the Apple ID since someone could have hacked into that mail account.
Furthers I would go to iTunes>Store>View Account and go to Purchase History see if there are any purchases that you did not make. If problem also contact iTunes
Contact iTunes
Similar Messages
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Hi all, I keep getting emails saying my password has changed, I have now reset my password 4 times in the last 2 weeks with stronger and stronger passwords and have also changed my security questions, anyone got any ideas how to resolve this problem?
No. I am a volunteer, not always on good terms with Apple either. I'm sorry I don't seem to have helped but what I told you is what I would tell anyone in your situation.
I hope Thomas r won't mind me pasting one of his replies, but the thread is so long it could be daunting. Thomas knows about these things.
****** Courtesy to Thomas r.
As has already been pointed out earlier in this topic, the issue is either a repeated phishing attempt (in which someone sends you a faked e-mail, directing you to a faked site, which tries to get you to "log in" so that the hackers can get your ID and password) or someone is repeatedly trying to get access to your account. I'm guessing the latter is more likely... someone's repeatedly trying to reset your password, for who knows what reason, and they're trying repeatedly because they're never getting the password reset e-mail. (Why they would expect to receive that e-mail I don't know... people are stupid.)
Make sure your Apple ID has a good, secure password. (There is no need to reset your own password to do this, just go toappleid.apple.com and change it.) I'd also advise turning on two-factor authentication to further protect your Apple ID:
Apple introduces two-factor authentication
This will prevent password reset attempts, as it will not be possible to even start the password reset process without having access to the device used to receive the code used as the second identification factor.
Hope this helps. -
TS4009 I keep getting emails saying my quota has been exceeded, but I have over 4 gb free.
It's very frustrating.
I have moved my emails to my local device, including sent items. I've deleted the trash, and nothing shows on the iCloud website.
There doesn't seem to be any further solutions online, either.Exact same issue
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I am getting emails saying my account has been deactivated. It asks me to reactivate but I think it is either a virus or a scam. Help?
Apple ID: “This Apple ID has been disabled for security reasons” alert appears
http://support.apple.com/kb/ts2446
Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Look at this post https://discussions.apple.com/thread/5767569?tstart=60
Cheers, Tom -
My account password has been reset but nothing is being emailed to my email address. What to do?
My account password for itunes has been reset because of me trying to log in too much with the wrong password, it says that it has been reset but nothing has been emailed to my address. What do I do? It has been years since I have logged into my itunes on my old computer and I have put off buying any music because I want to get this fixed and not loss the ability to play the songs that I have now on my ipod.
Try it again and keep checking your email, it also depends on how fast your Internet is because, I used to have a really slow Internet connection thing and it would take hours or even a day!! If you have another apple product like phone, or iPod see if you can go on there and try it. I'm not that advanced with this stuff but it works for me!
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error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.
If the iPod was originally formated to your computer, restart your computer. If not - How to use your iPod to move your music to a new computer
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ipad 4
ALmost every few days I get an email from Apple saying your password has been changed.... if you didn't change please go to Apple and change your id password
I have had to do this for the 7th time in 4 weeksIf you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above. -
I have received an email saying that my Apple ID has been reset. This wasn't by me!! Does this mean that someone has accessed my account. Tried phoning Apple but they keep sending me emails saying that they have tried but I haven't answered. My number is correct.
Are you sure they say the password has been changed or that *if* you want to change it, then go to a web site and do it there. If the latter, just ignore the email. If the former (and I'm assuming the email is regarding a changed password, but it could mean the security questions have been changed), then using a computer's browser, try logging into icloud.com. If you can do that using the old password, then it's not clear what the email means.
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what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"
Hello rachel167,
I would use this:
iPod nano: Error message saying that iPod 'could not be identified ...
Ensure you use every step.
Hope this helps.
~Julian -
Can someone please tell me what to do if I was downloading a digital copy of a dvd from and website and my computer turned off in the middle...now it tells me the code has already been used but it did not download, ugh.
ThanksYou may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and re-sync your content to it.
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I'm trying to help set up a new iPad but it will not send me or cannot receive the verification email so I can set up iCloud what can I do?
Hello Slordan2012
Log in to appleid.apple.com and resend the verification email to then verify the address. If you cannot get pass that, then you can always force the restore on your iPad and then enter in the password to bypass trying to turn it off.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
can anyone please help my ipod has been stolen and the people erased it i just found out by a email icloud sent and i wanted to kno is there anyway it can be tracked :\ pleaz help
No.Apple will not do anything to help find or prevent use of the iPod.
Reporting a lost or stolen Apple product -
help.
Your phone is in Recovery mode. Once you connect to iTunes and the computer, click on restore. See this support document http://support.apple.com/kb/HT1808
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Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.
Have you restarted your computer? iTunes updated?
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I keep getting emails saying Adobe reactivated my captivate subscription
I keep getting emails saying you reactivated my captivate subscription after I have specifically turned off auto renewal, I'm trying to cancel! I want to make sure that I'm not billed after it expires.
Unless an employee stops by this forum and reads your message, you need to know...
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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