I keep getting error 1004 when I try to download an app. What is wrong?
What is error 1004
You can read about it here.
http://support.apple.com/kb/TS3694#error1004
I copied this from a thread the other day and this poster claimed that this worked for him...
This actually has a very simple fix, that has worked all the times I have seen it. Simple go to Settings > Safari > Then reset the cookies, Reset the Cache, and Reset the History. Now turn the iPad off and then on again. It should work fine now.
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OK, you turned off your filewall, but did you disable Norton Internet Security completely? For some issues just disabling the firewall is not enough. I once had a connection problem with Gracenote that went away when NIS was disabled, but turning off every element of NIS individually and together did not work.
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http://docs.info.apple.com/article.html?artnum=93434
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Sometimes this will work as well when you get that message. It's easy to do. Try it before you do anything else.
Go to Settings>Safari>Clear History, Cookies and Cache or Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
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Hi there!
Perhaps you could help me with this issue.
I have been trying to ugrade to OS X Mavericks but i keep getting this message: "Error 1004"
Please help.Please take each of the following steps that you haven't already tried. Stop when the problem is resolved.
Step 1
Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download.
Step 2
Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
Step 3
Sign out of the App Store and sign back in.
Step 4
Uninstall the app you're trying to update and reinstall it from your Purchases list.
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can you help me with that?
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This article will tell you how to update your iPhone 3GS to the latest iOS version, 5.1.1: iOS: How to update your iPhone, iPad, or iPod touch
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Go to Settings>Safari>Clear History, Cookies and Cache or Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
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From the page which you posted your question:
Unable to contact the iOS software update server gs.apple.com
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Install the latest version of iTunes.
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Try to restore from another known-good computer and network.
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Turn off any antivirus and firewall programs and try again
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