I keep getting error 4310 and can't burn any cd's

I have no idea why all of a sudden I can't burn any cd's.  I continue to get an "error 4310" as it cancels the burn.
It seems this started after upgrading to Windows 8.1 but I am not sure because now I also tried my Windows Media
Player and that won't work either...something about codecs.  I am illiterate when it comes to fixing computers but if
there's a simple fix can someone please help.

Hey amyroseofclyde,
Thanks for the question. After reviewing your post, it sounds like the iPhone is not appearing in iTunes. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Device not recognized in iTunes for OS X - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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