I keep getting error DF024 when trying to install Photoshop

Why do I keep getting error DF024 when trying to install the latest photoshop?

Ckarpell for information on how to resolve the DF024 error please see Error DF024 installing Creative Cloud products | Mac.

Similar Messages

  • Constantly getting error code when trying to install Photoshop CC!

    I have been trying for the past hour to attempt to re-install CC.  My PC had an error and had to go back to the last saved good image, and that was, unfortunately, before CC was installed. (Which was on the 10th)  I have removed, reinstalled, etc. The cloud app multiple times as well as used the cloud cleaner.  Along with that, I have gone into the appdata file on my PC and deleted the database file for the cloud app but still no luck once-so-ever.  I have checked for remnants of the original CC file and can find nothing at all!  The error code I am getting is below:
    Exit Code: 21
    Please see specific errors below for troubleshooting. For example,  ERROR: DW021 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s)
    ERROR: DW021: Payload {18C53590-8A4E-44FF-B13D-74CB92FD6801} Photoshop Adobe Photoshop CC 2014 Support 15.0.0.0 of version: 8.0.0.13 is not supported by this version: 7.0.0.108 of RIBS
    ERROR: DW021: Payload {D7A4F897-B20A-42D0-862D-CB5F6DB7391D} Photoshop Adobe Photoshop CC 2014 Core 15.0.0.0 of version: 8.0.0.13 is not supported by this version: 7.0.0.108 of RIBS
    ERROR: DW021: Unsupported payload versions included
    I would greatly appreciate any help you can give me at this point, as I've gotten rather frustrated with the process as you can imagine!
    Thank you for your time!

    I've had an open ticket since Saturday night, unfortunately, I have had no luck in a response yet!  I'm still holding out hope.  I haven't owned any other copy of photoshop but CS2 a long time ago!  Got out of it but coming back because I miss the creative freedom it allowed with website, content, personal documentation, photo, and artwork design!  So I'm sorely disappointed at the issue right now, I seriously want to subscribe to the PS bundle, but it's just not going to happen if I can't even get it to install!  Plus all this talk about fun stuff to do and re-learn in Photoshop is getting me even more impatient! Vicious circle, I tell ya!

  • Keep getting error message when trying to sign in to make a Genius Bar Reservation

    Keep getting error message when trying to sign in to make a Genius Bar Reservation

    Make the reservation by phone. 

  • I keep getting error 100000 when trying to download songs or transfer from my Iphone??

    I keep getting error 100000 when trying to download songs or transfer from my Iphone??  This has been happening for a month - making me insane? Any ideas?

    Same error # here  https://discussions.apple.com/thread/1688431?start=0&tstart=0
    If you installed the BubbleWrap app, try restoring the iPhone as a new device.
    How to set up your iPhone, iPad, or iPod touch as a new device

  • Keep getting error 45054 when trying to download my purchases from cloud.

    I keep getting error 45054 when trying to download my purchases from cloud.

    Follow the instructions in this support article.

  • TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?

    I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
    Thanks

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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    keep getting error 4280 when trying to burn cd

    Can't burn a CD in iTunes for Windows
    If you still can't burn CDs on iTunes, use Windows Media Player to burn CDs.
    Burn a CD or DVD in Windows Media Player - Windows - Microsoft
    Hope this helps.
    Message was edited by: keeferaf

  • Keep getting error -5000 when trying to upgrade to ios5 on iphone 3GS

    Keep getting error -5000 when trying to upgrade to ios5 on iphone 3GS

    +error message 2378+
    That typically indicates a problem with your VBScript. See the following troubleshooting article:
    iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript)
    (The Vista instructions are down at the bottom of the document.)

  • HT201210 keep getting error 3194 when trying to update ,what is this

    keep getting error 3194 when trying to update,what is this

    error code 3194 http://support.apple.com/kb/TS3694  Do you have the lastest version of iTunes? if not update.

  • I keep getting Error 17 when trying to update to 7.0.4 iPad Air

    I keep getting Error 17 when trying to update to 7.0.4 and the Ipad stays in USB Mode

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Message was edited by: Texas Mac Man

  • I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

    I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • Why do I get error 1303 when trying to install either Reader X or XI on Win 7??

    Why do I get error 1303 when trying to install either Reader X or XI on Win 7??

    Hi kbannister1
    Please refer to the following forum thread on error code 1303 when trying to install Reader x or XI.
    http://forums.adobe.com/thread/670046
    Hope this helps.
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    Sumit Singh

  • Keep getting error 4002 when trying to update Genius

    I haven't seen anyone write about getting error 4002 when trying to update genius in itunes. I select update genius and it gathers information and sends it to the itunes store I assume. And then waits a few seconds and then I get the following message "Genius results can't be updated right now. An unknown error occurred (4002) Please try again later." I've been getting this message for well over a month and I keep hoping they'll be an update or somehow it will magically be fixed, but nothing has changed. Anyone have any insight on this one?
    The current ituned library it 123GB and is stored on external drives. It should also be noted that when I first turned on genius when it was released it went through this whole problem without a hitch. I just can't update Genius with any of the music I've added since then. I can't even get genius to recognize music that I got from the itunes store since I've had the problem.

    Be careful - this was a disaster for me. Once I did this, I got a different error - an error 4010 and in trying to recover, caused a lot of library issues that forced me to go to a backup to fix. You'll find a lot of people having the 4010 problem. Basically iTunes Genius is a disaster and Apple isn't fixing it.

  • I keep getting error message when trying to sign in for iMessage with my Apple ID since upgrading to iOS 7

    I keep getting error messages when I try to activate iMessage on my iPad since installing iOS7. Anyone else having this issue or a solution. I can obviously sign in with the same Apple ID information/password as I have done here and I am connecting with Wifi now and in all other apps.

    After looking at some other posts I signed into iTunes and edited my password with my Mac. Then I powered off and restarted my iPad and all is good now.

  • Get error message when trying to install windows. need to remort hd. how to

    tried to install xp with bootcamp. get error message when trying to partion the disk:"the disk can not be partioned because some files cannot be moved.
    back up the disk and use Disk Utility to format it as a single Mac OS Extended
    (Journaled) volume. Restore your information to the disk and try using Boot Camp
    Assistant again."
    bought an external hd and used time machine to back up everything. do not understand how to reformat the hd with disk utilities. any help is appreciated

    Hi and welcome to Discussions,
    have a look at the answers in this thread http://discussions.apple.com/thread.jspa?threadID=1972468&start=0&tstart=0 for an easier way to do this.
    Regards
    Stefan
    Message was edited by: Fortuny

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