I keep getting error message: unable to extract to temp directory when downloading InDesign from Creative Cloud

I have Windows 7 32-bit Am trying to download InDesign from Creative Cloud desktop version and I keep getting the error message "Installation failed, Unable to extract to temp directory. Please contact customer support. (EX11)
have tried going into temp files and moving Indesign file to desktop, but still failing

Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
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Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
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I keep getting error message: unable to extract to temp directory when downloading InDesign from Creative Cloud

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