I keep getting Exit Code 15 - already went through solution 1 and 2 of the support sites
I am on MAC OS 10.8.4, MBP 2012 17", 16 GB RAM
I try to install remaining Apps of CC:
Premiere Pro
Dreamweaver
Edge Animate
Exchange Panel
Extend Script
Extension Manager
Flash Builder
Prelude
SpeedGrade
Touch App
I get Exit Code 15 everywhere with "0 fatal Errors and 0 Errors" except Premiere where it is "0 fatal Errors and 1 Error".
Tried Solution 1 with fixing accessrights on HDD and reinstalling - still same issue.
Tried Solution 2 with plist editing - get an Error in terminal while cleaning entries "No such file or directory"
So how should I fix this? Reinstalling OS is not an option.
Then Digitalsalate I would recommend contacting our support team. Please refer the support representative to the internal version of the Exit code 15 installing | Mac OS X | CCM, CS6 - http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html. You can contact our chat support at http://adobe.ly/yxj0t6.
I would also recommend referencing this discussion so the support representative can also review the steps you have implemented so far to resolve your difficulties.
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I keep getting exit code 15 when I want to install a CC app
Hi,
I try installing Adobe CC apps, but keep getting exit code 15;
Exit Code: 15
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
I have
1. uninstalled ALL adobe creative suite 6 apps,
2. repaired disk permissions using Disk Repair,
3. temporarily removed plist files, using the 'sh' command in terminal as suggested on the Adobe site
nothing helps, still getting exit code 15...
What now?Hi kglad, thanks for the fast response.
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