I keep getting "firefox.exe application error" and program shuts down

When I attempt to boot up Firefox I get the following message "firefox.exe application error" and the program shuts down. "The application 0x10008d30 referenced memory at 0x10008d30. The memory could not be "read"

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you.

Similar Messages

  • Why do I keep getting a firefox.exe - Application Error whe I shut down firefox?

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    firefox.exe - Aplication Error The instruction at :0x7c809af1" referenced memory at "0x00100000". the memory could not be "read". click OK to terminate the program
    When I click OK the same message pops up. It will not allow the system to shut down I have to huld in the power button to force a shut down.
    I have tried a clean install including deleting the mozilla folder and it is still happening.

    Hi,
    Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]. If the problem persists, please also try to '''Disable''' the '''Plugins''' in '''Tools''' ('''Alt''' + '''T''') > '''Addons'''.
    [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
    [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
    Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > '''Use hardware acceleration when available'''. [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u Options > Advanced]. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.
    [https://support.mozilla.org/en-US/kb/Options%20window Options]

  • NsAppShell:Event Window:firefox.exe-Application Error message when shutting down Firefox, how do I get rid of this error message?

    I click to exit Firefox and the above error message & below this error message it says the following:
    The instruction at 0x776fe144 referenced memory at 0xfffffffff. The memory could not be read. Click on OK to terminate the program.
    The only change I have made recently was to upgrade to the current Firefox version 30.0, the above message showed up after the upgrade.

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  • Firefox will not start and I get firefox.exe Application Error with the code 0x00000000, I've tried reloading but always get the same error message!

    Firefox will not start, I've tried opening in safe mode, no joy. I get the firefox.exe application error 0x00000000
    == This happened ==
    Every time Firefox opened
    == Possibly after a windows update ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 1.1.4322; InfoPath.1)

    Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Getting Firefox.exe Application Error on closing firefox

    <i>Locking duplicate thread.<br>Please continue here: [[/questions/1002236]]</i>
    Hi I have Firefox Browser 29.0.1 and on Windows XP - and I am the least tech savvy person ever. Every time I close The Browser / Firefox I get a pop-up screen Firefox.exe - Application Error
    The instruction at "0x0301230e" referenced memory at "0x00000004", The memory could not be "read" click on OK to terminate the program. It dosen't appear to be affecting the operation of anything, but is annoying, regardless of whether I click OK or just close the box with "X" nothing happens - but I'd like to get rid of this, if possible

    Hello,
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
    <b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
    Please report back to see if this helped you!
    Thank you.

  • I get firefox.exe Application Error memory could ot be read, instruction 0x10008d37.

    When I first open firefox, a window opens in the center of the screen. The title of the window is firefox.exe-Application Error there is a red circle with a white x on the left side of the box. Written in the box is: The instruction at 0x10008d37 referenced memory at 0xfffffff. The memory could not be read. then it gives two choices. Click on ok to terminate the program or Click on cancel to debug the program. Cancel and ok shuts down firefox. If you move the box out of the way, you can use firefox to surf the net.

    Thanks for the advice. I am afraid I may have bigger issues than my initial problem. I have not been able to load Firefox 8. It will go through the initial steps, then stop, without completing the update. I will try again after i figure out how to get 8 loaded.

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    When I go to open up Firefox, it does not open no matter what I try It just pops up this box that says Firefox.exe - application error.
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    Click on OK to termintate the program
    What does this mean? And why cant I use Firefox. I can still use internet explorer just fine.
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.1)

    Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • When I try to open Firefox I get: foxfire.exe application error Instruction 0x9a92819c referenced memory at 0x9a92819c Memory could not be written

    Downloaded Firefox but when trying to open I get: foxfire.exe Application error Instruction 0x9a92819c referenced memory at 0x9a92819c memory could not be written
    == This happened ==
    Every time Firefox opened
    == User Agent ==
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    If that doesn't work, have you tried reinstalling Firefox?

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    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
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    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Firefox.exe-application error. the application failed to initialize (0xe06d7363)

    The icon for Firefox 5 when pressed will show the following message firefox.exe-application error. the application failed to initialize (0xe06d7363) It does that 90% of the time then other times starts right up.

    You should never respond to such unrequested pop-ups.
    Doing that is the way to get malware as no decent program would use such methods to inform you about that.
    Always use a close X to close such a pop-up and never click a button.
    If you want to install malware then you make all buttons do that including a No or Cancel button.
    Do a malware check with a few malware scan programs.
    You need to use all programs because each detects different malware.
    Make sure that you update each program to get the latest version of the database.
    http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    http://www.superantispyware.com/ - SuperAntispyware
    http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Firefox.exe application error

    Hi
    Can anyone please advise how to fix firefox.exe application error.
    When I click on firefox icon, it gives me an error lik this - "The exception unknown software exception (0xc0000417) occured in the application at location 0x78b2ae6e". I tired all the possible ways .
    1) unistalled firefox
    2) removed firefox folder
    3) Did a full scan with malwarebytes antimalware and fixed all the errors
    4) fixed all the errors with perfect optimizer
    5) Ran checkdisk utilitiy for all the drives..
    6) Restarted the PC and installed latest firefox version
    7) Still the same error ...... :(
    Please help.

    "The exception unknown software exception (0xc0000417) occured in the application at location 0x78b2ae6e"
    I get this message when I try to launch Firefox. It just started randomly and I am at a loss.
    I did try launching Firefox in SafeMode and have the same issue. What's going on? Why would this start? Any ideas on how to move forward and fix this?
    I did not try looking for hardware acceleration issues because I did not change anything and honeslty I do not know how to check for this ... please help ... see image

  • HELP: "nsAppShell:EventWindow: firefox.exe - Application Error The instruction at 0x0770e1b0 referenced memory at 0x0770e1b0. The memory could not be written."

    Whenever I close Firefox, I get this error message: "nsAppShell:EventWindow: firefox.exe - Application Error The instruction at 0x0770e1b0 referenced memory at 0x0770e1b0. The memory could not be written."
    Help - How to get rid of this message/error?

    In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
    *Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
    Now, a new tab containing your troubleshooting information should open.
    *At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
    *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
    If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
    Thanks in advance for your help!

  • NetscapeDispatchWnd: firefox.exe - Application Error

    Hello,
    My parents asked me if i could speed up their pc.
    Hence, i removed stuff like MSN (they don't use it) and i installed firefox.
    My own 3 pc's all run FF and never have any issues.
    But my parent's pc...
    Every time i close FF i get the following message:
    NetscapeDispatchWnd: firefox.exe - Application Error
    The instruction at 0x7c90229e points to memory at 0x00000000. The read-/writeoperation ("read") on the memory failed.
    Press OK to terminate the application.
    [ OK ]
    I've tried safe-mode, updating plugins and more.
    However no one has ever had this error (or it seems like it).
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    Firefox's about::crashes doesn't see it.
    Hence the crash-id of ---------

    "The exception unknown software exception (0xc0000417) occured in the application at location 0x78b2ae6e"
    I get this message when I try to launch Firefox. It just started randomly and I am at a loss.
    I did try launching Firefox in SafeMode and have the same issue. What's going on? Why would this start? Any ideas on how to move forward and fix this?
    I did not try looking for hardware acceleration issues because I did not change anything and honeslty I do not know how to check for this ... please help ... see image

  • Why on close am I geting " firefox.exe -Application error - The memory could not be "written" "?

    Why on close am I geting " firefox.exe -Application error "The instruction at "0x00000000" reference menory at "0x00000000". The memory could not be "written" Click OK to terminate."?
    This is on Window XP
    A program White Smoke was loaded into this unit about 3 month ago and a popup to buy started appearing 1 week ago. I unistalled the program and i found virus that was removed.
    The unit will not allow a system restore also.

    You do not need to start Firefox to disable the Java Quick Starter, you can do that via the Java Control Panel (Control Panel > Java > Advanced)
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

  • Firefox.exe +application error +the application failed to initialize properly (0x0150004) +click on OK to terminate the application.

    Win XP Home SP2
    Installed Firefox, but receive the following error message:
    firefox.exe +application error +the application failed to initialize properly (0x0150004) +click on OK to terminate the application.
    Have uninstalled and reinstalled several times, but same message. Firefox won't even open.

    Usually someone has been down the track before and occasionally they post some useful details which may help others to investigate and/or eliminate factors in their particular case.
    This AccessibleMarshal.dll error seems to have a long history --- posts from 2006 with early Firefox versions had issues similar to yours.
    There is a link and an excerpt below which could be worth checking in your case,
    particularly since it mentions the problem would occur on a clean install (no previous instance of Firefox on the system and Windows before Vista --??)
    Have a look here:
    https://bugzilla.mozilla.org/show_bug.cgi?id=712960
    and the post to read:
    '''Mark Banner (:standard8) 2011-12-22 12:55:21 PST'''
    "Created attachment 583905 [details] [diff] [review]
    Add the Win32 redistributable directory to the mozconfigs"
    "Somehow we missed shipping the Win32 Redistributables from Visual C++. We didn't detect this as it would only show on Windows versions less than Vista, and you'd probably only see it if you had a completely clean install, and you didn't have the dlls installed elsewhere (as it appears my XP system does)."
    "If you're seeing this then you want to copy the following files from a Firefox installation:
    Microsoft.VC80.CRT.manifest
    msvcm80.dll
    msvcp80.dll
    msvcr80.dll
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    .... ends....
    The earlier 2006 instances also had the same issue in some cases:
    forums.frontmotion.com/viewtopic.php?f=10&t=393
    Hope this progresses the search and resolution.
    Cheers

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