I keep getting Installation failed messeges for Premiere Pro 8.0.0 CC

Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF012, DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s)
----------- Payload: Recommended Common Fonts Installation x64 3.0.0.0 {32CFA922-AE7A-403C-ACF6-48519F1EA7EC} -----------
ERROR: DF012: Unable to find file(Seq 43)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\LithosPro-Regular.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 43)
----------- Payload: Required Common Fonts Installation x64 3.0.0.0 {7AD01D2D-A294-48FD-AD17-A04C59AEF734} -----------
ERROR: DF012: Unable to find file(Seq 37)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 37)
please help

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Similar Messages

  • I can't download and install the latest photoshop CC (2014) update. I keep getting installation failed. I work on an imac, OS 10.9.4. Any ideas?

    I can't download and install the latest photoshop CC (2014) update. I keep getting installation failed. I work on an imac, OS 10.9.4. Any ideas?

    All the Adobe CC Updates: The Direct Download Links for Windows | ProDesignTools

  • Hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop

    hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks

    teddyscroggins wrote:
    …have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
    That is precisely the WRONG thing to do. You should never delete, but uninstall.
    Now you need to look for, download and run the Adobe CS Cleaner tool.

  • Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility bu

    Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility but nothing seems to work. Exit code: 7.

    Hi Maarton,
    Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
    -Ankit

  • I keep getting "Installer failed to initialize" error

    I use windows 7 SP2, I recently got error message saying "Missing Application manager". so i downloaded new application manager and when i try to start the setup it says "Installer failed to initialize". i tried using cc cleaner and uninstalled all my adobe applications but didn't work. Now when i try to re install my applications i keep getting the same error on all of them.

    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
    32 bit win OS: Program Files \Common Files\Adobe\OOBE
    mac os: HD>library>application support>adobe>caps
    mac os: USER>library>application support>adobe>OOB
    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

  • Keep getting installation failed (error 15) when trying to update to muse CC (2014.3)

    I've been trying to update muse cc to version 2014.3 but keep getting an installation error. this is very frustrating and i need it to be resolved asap

    Hi
    Could you please try steps mentioned here,
    Exit code 15 installing | Mac OS X | CCM, CS6
    Contact Adobe Support for additional assistance with this issue if the steps above did not work.

  • Keep getting "Installation Failed. Unable to reach Adobe Servers" error!

    I am connected to internet, though i admit with a rather slow DSL, but I cannot get either PS or LL updates to download. Have tried logging out of CC and logging back in, booting in Safe Mode (I'm on an iMac running Yosemite). The error window says to check internet connectivity, firewall settings and try again. Been there, done that! Help.

    All downloaded successfully after a while.
    Cannot think how it could have been firewall related when the error message would appear after the download had started and after a number of tries the software would download? As my message states Photoshop and Illustrator came down after number of tries the rest took much longer.

  • I can't Install cubase sx3 on my Mac pro, keep getting installation has failed

    I can't Install cubase sx3 on my Mac pro, keep getting installation has failed
    Does anyone out their have any answers to this please ?
    Thank you.

    Have you contacted Cubase support, they may have an answer.

  • MagicBulletLooks1.4 for Premiere Pro CS5 Installation Problem:'unauthorized-register or reinstall'

    Hi,
    I have a problem with installing Magic Bullet Looks 1.4 for Premiere Pro CS5 on my computer. Upon installation, when I launch PrPro, drag and paste 'Looks' video effect on a clip on the timeline I get every time the following message:
    'Magic Bullet Looks is unauthorized - please register or reinstall'
    The clip over which I apply the Looks effect starts flickering and if I try to open the Looks' 'Edit' in Effects Control it fails and I got the following message: "Unable to create a preview frame for LooksBuilder'
    I tried to reinstall the software (as administrator) three times but the outcome was every time the same. I need to add that 'Magic Bullet MisFire' that came with Looks 1.4 installs properly and works just fine.
    Have you experienced the same problem? Can you please advise me how to fix it?
    Here are my system specs:
    Windows 7 (64bit)
    Adobe Master Collection CS5 (64bit)
    CPU: Intel i7 - 930
    12GB RAM
    Mobo: Asus P6T
    Graphics card: nVidia 250GTS (from MSI) with 1GB DDR3
    Thank you in advance!

    Harm,
    Magic Bullet Looks v1.4 is the latest one and the only one that works with the 64bit CS5
    http://www.redgiantsoftware.com/products/all/magic-bullet-looks/
    http://www.redgiantsoftware.com/products/all/magic-bullet-looks/compatibility/
    Igor

  • I have downloaded Adobe Photoshop digitally but when i activated adobe I keep getting this error message Adobe Premiere Elements.exe - NO DISK. There is no disk in the drive. Please insert a disk into drive/device/harddisk/dr1

    I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1

    It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
    If you meant Adobe Photoshop Elements, you're in the wrong forum.  This is not the Elements forum.
    Here's the link to the forum you want:
    https://forums.adobe.com/community/photoshop_elements/content
    If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • How to get 64 bit version for premiere elements 12

    How to get  64-bit version for Premier Elements 12 ? 
    I download from ADMISY site.
    Click on win 64 bit and download it.
    When I try to install ther is a error  this download version is not for 64 bit I have try many times but same result

    Hello
    I have been away some days
    ADMISY is a software partners for Adobe
    I running Win 7 Home Edition
    I have received a card with a code when I bought the program and the I
    download from ADMISY
    Sending serial and installation warning
    PhotoshopElements_12_WWEFDJ.7z
    PhotoshopElements_12_WWEFDJ
    PremiereElements_12_WWEFDJ_win32.7z
    PremiereElements_12_WWEFDJ_win32
    I can not find a 64 bit version of 32-bit or 64-bit version of downloads
    This is information I have
    Best regards
    Erling Magnusson
    2015-02-04 22:33 GMT+01:00 Adobe Forums <[email protected]>:
        How to get 64 bit version for premiere elements 12  created by A.T.
    Romano <https://forums.adobe.com/people/A.T.+Romano> in *Premiere
    Elements* - View the full discussion
    <https://forums.adobe.com/message/7162950#7162950>

  • Keep getting conversion failed on exporting files PDF.

    keep getting conversion failed on exporting files PDF.

    Hi jfcobb999,
    I'm sorry that you're having trouble converting files. Are you converting via the web interface, or through Adobe Reader? Do you have a large number of files in the root folder of your Files list on Acrobat.com?
    Let's try these things for starters:
    Clear the browser cache and try again.
    Use a different browser.
    Make sure that Reader is up-to-date by choosing Help > Check for Updates.
    If you have a large number of files stored on Acrobat.com, move some of them into a subfolder.
    Please let us know how it goes.
    Best,
    Sara

  • I keep getting installation process encountered an error while installing shared technologies?

    I keep getting installation process encountered an error while installing shared technologies?

    See if the Shared Technology Error section here helps any:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • I keep getting connection failed when i try and log in, I keep getting connection failed when i try and log in

    I keep getting connection failed when i try and log in, I keep getting connection failed when i try and log in

    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working. HELP....

    I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working.

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.com/kb/Server+not+found
    *https://support.mozilla.com/kb/Firewalls

Maybe you are looking for

  • [AS] CS3 Find -Change inserting soft return instead of hard

    Can anyone help identify why this script doesn't work? i want it to replace multiple returns with a single paragraph return. It's replacing with a soft return rather than a hard return. I copied and pasted the find grep and change grep fields into th

  • Correlation Collect pattern in  SAP XI

    Hi,    Could some one please clearly and simply explain me about the correlation and collect pattern in BPM. Your help is really appreciate.

  • Changed name of home and lost all app config

    I changed the name of my home folder from "matthewcrossley" to "mjc". Much to my dismay I lost all of my safari bookmarks and configurations. Mail also asks me to set it up all over again. I had a highly personalized machine and would like to undue t

  • Is Arabic language supported in Acrobat XI OCR option?

    Hi, I'm Planing to buy Adobe Acrobat XI Pro, please let me know the followings:- 1- Is Arabic language supported in Acrobat XI OCR option? 2- Do you have authorized re-seller in Qatar? if yes, please give me their contact details. Appreciate your ear

  • Bridge has a problem

    Whenever Bridge opens, I get this alert. I am using the trial version of CS6 Design Standard on OSX 10.8.2 I tried doing as requested and then Bridge freezes when I open a new folder. I don't want to buy the software if it has a problem.