I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts". I only have one account with apple and purchased the software when I got my macbook in Aug 2012.

I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?

You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
for help contact the App store support - link is on the right ot the App store window
LN

Similar Messages

Hello there - I am sharing an iPhoto library across two accounts on the same computer - it works fine EXCEPT for Quicktime movies - they play on one account and claim I don't have the rights on the other - all permissions are on and ok?

Hello there - I am sharing an iPhoto library across two accounts on the same computer - it works fine EXCEPT for Quicktime movies - they play on one account and claim I don't have the rights on the other - all permissions are on and ok?

It should be in the Users/ Shared folder.
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Note the option to check and repair Library Permissions
Regards
TD

This is what I get when I try to download my college text: This document requires global security policy to be disabled. Please go to Edit Preferences JavaScript and uncheck the "Enable global object security policy" checkbox. NOTE: In some versions

My college text is on my college website. When I try to download it this is what I get:
"This document requires global security policy to be disabled.
Please go to Edit > Preferences > JavaScript and uncheck the "Enable global object security policy" checkbox. NOTE: In some versions of Adobe Reader you may need to enable JavaScript first.
Message code: 005"
Help

matermax wrote:
Please go to Edit > Preferences > JavaScript and uncheck the "Enable global object security policy" checkbox. NOTE: In some versions of Adobe Reader you may need to enable JavaScript first.
And - did you?

When I select a photo to print from I Photo the following msg There were no themes located. Until at least one theme has been installed, this feature will be unavailable what procedure is required to install a theme

When I select a photo to print from I Photo the following msg appears " There were no themes located. Until at least one theme has been installed, this feature will be unavailable " What procedure is required to install a theme to print photos?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Windows 7 Screen Resolution not changing at all when I try to change settings. I ve lost my ToolBar on internet for settings ( deletion of cache) Please help me to reset screen.

Windows 7 Screen Resolution not changing at all when I try to change settings. I ve lost my ToolBar on internet for settings ( deletion of cache) Please help me to reset screen. The screen seems to have slipped or moved to the right. Only icons on left of
screen showing. I Need to regain The right side of the scree
I have tried everything I know to sort this out. Thankyou you in advance. Katy Nanna x

Hi,
When you set your monitor to a screen resolution that it won't support, the screen will go black for a few seconds while the monitor reverts back to the original resolution.
Regarding screen resolution, we may follow the below two articles to change it:
Change your screen resolution
Getting the best display on your monitor
Follow the steps below:
1. Open Screen Resolution by clicking the Start button, clicking
Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution.
2.Click the drop-down list next to Resolution. Check for the resolution marked (recommended). This is your LCD monitor's native resolution—usually the highest resolution your monitor can support.
And if the monitor is LCD monitor, The monitor's manufacturer or reseller should also be able to tell you the native resolution for your LCD monitor. Or we may check the monitor's manual to adjust.
Best regards
Michael Shao
TechNet Community Support

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it. I only have 1 acc

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
Karen

Thanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen

HT1933 My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID account has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft of my information?

My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.

You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.

When I try to install Lion it tell's me "You can't use this version of the application install mac os x Lion with this version of Mac os x" even though I have the latest update 10.5.8 of Mac os X?

When I try to install Lion it tell's me "You can't use this version of the application install mac os x Lion with this version of Mac os X" even though I have the latest update 10.5.8 of Mac os X?
The install icon has this sign on it

moose0422 wrote:
You can't install Lion over Leopard. To install Lion, a requirement is Snow Leopard. So you can either upgrade to Snow Leopard first or you can make a bootable Lion install disc and use that to wipe your hard drive and install a fresh copy of Lion.
So to make a disk would require you to purchase Snow Leopard and upgrade to 10.6.8 so you can use the App Store, unless you have access to another computer to download it from with your Apple ID. Remember it is about a 3.4GB download.
Good Luck

When I tried to update Itunes I got an error message telling me to reinstall. When I try to reinstall I get a message "Apple Mobile Devide failed to start. Verify you have sufficient privliges to start syem services" Can anyone help here?

When I tried to update Itunes I got an error message telling me to reinstall. When I try to reinstall I get a message "Apple Mobile Devide failed to start. Verify you have sufficient privliges to start syem services" I'm not sure what this means, can anyone help here? Thanks,

I tried the temp fix you mentioned, it didn't work. I could not delete all of the old itunes files, the uninstallers would crash half way through and if I tried to manually delete anything it also gave me an error, so reinstalling the older version would not work.
Frankly, this whole thing has got me ****** off. judging by the amount of complaints here, there must be a lot of people having this problem, yet Apple has let it go on for almost 2 weeks. What kind of inept coders are they employing if they can let an update that completely frags their software get through QA.
Does anyone know of any programs that will play itunes music files? I am just about done dealing with iTunes, but I've got a ton of music that I don't want to have to purchase all over again.

I have an iMac from 2008. When I start I get gray screen with apple and turning gear. Next blue screen. Then light blue screen with turning gear. Back to blue screen. Now just back and forth blue to light blur

I have an iMac from 2008. When I start I get gray screen with apple and turning gear. Next blue screen. Then light blue screen with turning gear. Back to blue screen. Now just back and forth blue to light blur

Reinstall OS X:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

Thanks - I guess it is like there were two of me!
I bought the iPhone first and it seemed natural to link it to the (work) e-mail address which was in constant use. The iMac for home use came next and it seemed natural to use my home e-mail address, particularly as I knew by then that I would lose the work address after my imminent retirement. The same logic went for the recent puchase of the MacAir. I am not sure what happened with the iPad (also a recent purchase) - iTunes seemed to puch me towards the same ID as the iPhone.
It is not a huge problem - just makes my persona look schizoid! Otherwise very happy with everything Apple.

I have a Apple imax only about 9 months old. I need a new printer. I am looking at a Canon MX926 PIXMA. Do I have Airprint or do I need to purchase it? I am a novice with Apple and any assistance would be greatly appreciated.

I have a Apple imax only about 9 months old. I need a new printer. I am looking at a Canon MX926 PIXMA. Do I have Airprint or do I need to purchase it? I am a novice with Apple and any assistance would be greatly appreciated.

Welcome to Apple Support Communities
If your iMac is only 9 months old, it probably comes with OS X Mountain Lion, and it includes AirPrint, so you do not need to purchase anything else apart from the printer (which is compatible with AirPrint).
Once you have purchased the printer, you need to follow the steps of the manufacturer. To add the printer to OS X, see > http://support.apple.com/kb/HT4670

I am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??

am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??

The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........

TS2753 I have ipad 3 iOS 7.1 last update when connect to my macbook osx 10.8.5 get the following error "iTunes could not check for an update to the carrier settings for your iPad A unkown error occurred 1651"

I have ipad 3 iOS 7.1 last update when connect to my macbook osx 10.8.5 get the following error "iTunes could not check for an update to the carrier settings for your iPad A unkown error occurred 1651"
any help please

If you have iOS 7.1 then you must be a developer, so you should be posting in the developer forums : https://devforums.apple.com/index.jspa

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts". I only have one account with apple and purchased the software when I got my macbook in Aug 2012.

Similar Messages

Maybe you are looking for