I keep getting offers to clean my imac, Mackeeper its called is it a good idea to use this or not?

Ikeep getting offers to clean my imac, the offer is from mackeeper, one should a person clean the mac, and if so is this the product to use or not.

If it were that good, every-other post here would be recommending it. (None do.)
Instead, it is like online SPAM -- in your face, trying to sell you garbage.
Everything you have to have to keep your Mac working right is already installed at the factory. In certain unusual situations, you may need another program or two. Nothing is needed to clean your Mac -- it does not get filthy.

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HT202225 I keep getting pop ups on my iMac for the first time in 6 years after one of my kids tried to watch football through crichd tv. safari now opens with smart search engine rather than google every time i try to open a new web page.

Ever since one of my kids tried to watch football on a website called crichd tv I keep getting pop us come up like Mackeeper and every time i try to open a web page it comes up with Smartsearch rather than google which is my preferred search engine in preferences. I have blocked extensions and changed homepage to google but this Smartsearch keeps overriding. Also a thing called MacKeeper keeps popping up I have followed the instructions to uninstall but the file it says to move to trash from the Applications folder but it simply isn't there or anywhere else. The file to uninstall Smartsearch is also not where they say it is in Library>frameworks>
Very frustrating from going from a perfectly working system to a now very frustrating and annoying pop ups coming uo after every time i open a new web page.
Any help or assistance in this matter would be very much appreciated.
Russ

You (or your kids) inadvertently installed adware. You do not need to download or install anything to fix it.
Any tips on how to stop it from happening?
Yes. To learn how to avoid it in the future read How to install adware.
If you require them, Apple's removal instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.

HT5312 I keep getting an email from Apple telling me that my Apple Id has been successfully reset when I did not reset them. Started early June 2013 and in a month i have had to reset it three times. Apple support was not helpful. Any suggestions?

I keep getting an email from Apple telling me that my Apple Id has been successfully reset. I did not reset it. Since early June 2013 to now i have had to reset it 3 times. It is not an easy one to remember either. Initally I thought it was some pfishing expedition but no purchases have been confirmed by my visa. My kids use my Apple Id to download APs and I am informed when this happens. Nothing strange happening on the financial site at all. Just frustrating as we have to keep updating the ID to use messenger, I cloud etc on all of the devices. I called Apple Support and the girl initally said she knew nothing about this but then spoke to someone else and they are aware of this ongoing problem and are working on it. Any suggestions? Are others having the same problems?

If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards.

How do I change my iCloud Account email? I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it. How do I change my iCloud Account?

How do I change my iCloud Account email? I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it. How do I change my iCloud Account?

You can't delete an existing account, you can only choose to stop using it. It will still be there should you decide to use it again in the future.

HT1222 I am trying like **** to download itunes 10.6.3 (64 bit - Windows 7) and I keep getting "the installer was interrupted before the requested operations for iTunes could be completed. Your systems has not been modified." I NEED HELP, PLEASE!

I am trying like **** to download itunes 10.6.3 (64 bit - Windows 7) and I keep getting "the installer was interrupted before the requested operations for iTunes could be completed. Your systems has not been modified." I NEED HELP, PLEASE!

I got it figured out myself... yaaaaay for me!

I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798).

I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798) Help

You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

This is asked and answered many time each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

I keep getting an error (for twelve updates), when trying to update CS5 Master Collection. I used chat, and was told to come here.

I keep getting an error (for twelve updates), when trying to update CS5 Master Collection. I used chat, and was told to come here.

update directly, http://www.adobe.com/downloads/updates/

I upgraded to Lion yesterday. Now I keep getting and error message: there was a problem connecting to the server. URLs with type "file:" are not supported. What server?

I upgraded to Lion yesterday. Now I keep getting and error message: there was a problem connecting to the server. URLs with type "file:" are not supported. What server? How do I get rid of this.

Take a look at this link, https://discussions.apple.com/message/16156214#16156214

I keep getting "error occurred while attempting to import file *******. The disc your are attempting to use is full." I have an external hard drive that I moved files over to, but apparently they're also still on my hard drive? HELP!

I keep getting "error occurred while attempting to import file *******. The disc your are attempting to use is full." I have an external hard drive that I moved files over to, but apparently they're also still on my hard drive? HELP!

So you have backed up the content of the computer's hard drive, too?
That usually is a great idea since it is possible to lose use of the system
if parts of it have accidentally been removed or get over-written, or the
main system files get corrupted, when the hard disk drive gets too full.
If you have not trashed the originals of your created content, that remain
after you made copies on an external hard drive or other device, then
that is what you'd have to do to reclaim the capacity still in use by them.
What are specifications of the hard disk drive? The unused capacity
verses the used, in GB? If the hard drive has less than 15 to 20%
free or unused capacity, you could run into trouble. Mine are 40-50%
unused hard drive space, so ample room is available for automatic
Virtual Memory to use that capacity as temporary swap file space.
This is helpful when the computer could use more physical RAM
memory capacity, but doesn't have it. Or if the RAM is maxxed out
and you can't add any more. Virtual Memory is part of OS X and the
system automatically can use as much as is available, but it is better
to be sure there is plenty of resources available to include chip RAM
as well as unused or free hard drive capacity for use as VM.
If for some reason your files in Trash won't go away when you empty
it, you may have to restart. Be sure you have not included any System
files in the content in the Trash, or the Mac may not start up later on.
You may have to boot the computer from the install-restore OS X DVD
and run Repair Disk from its version of Disk Utility, to be sure it's OK.
I'm guessing that by now you know enough about the vintage system
in the older hardware to figure it out, so I won't write about it now.
In any event... hopefully you can simply trash the files, but check them
carefully, & you may need to remove (copy to archive first) even more.
Good luck & happy computing!

TS1424 I keep getting unable to gift from ITunes Store try again later what can I do to fix this?

I keep getting unable to gift from ITunes Store try again later what can I do to fix this?

Hi Nanas12,
Thanks for visiting Apple Support Communities.
If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy

I keep getting other peoples conversations coming in on my calls ?

I keep getting other peoples conversations coming through on my calls it just half a sentence, but can happen 5 or 6 time in a 10 min call, and a weired pulsing sound that comes from the earpiece,
Does anybody else get this?

Sounds like what we used to call 'crosstalk'. Other conversations bleeding into yours. Definitely contact your carrier about the problem.

HT1725 I keep getting "An unknown error occurred (-50)" on one of my downloads, was wondering how to fix this?

I keep getting "An unknown error occurred (-50)" on one of my downloads, was wondering how to fix this?

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I'm unable to open Safari. I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this proplem?

I'm unable to open Safari. I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this problem?

You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Both my I-Pad and mini I-Pad keep getting dropped off what ever website they are on and end up on the homescreen. This happens randomly and often. What is happening?

Both my I-Pad and mini I-Pad keep getting dropped off what ever website they are on and end up on the homescreen. This happens randomly and often. What is happening?

Both my I-Pad and mini I-Pad keep getting dropped off what ever website they are on and end up on the homescreen. This happens randomly and often. What is happening?

I keep getting offers to clean my imac, Mackeeper its called is it a good idea to use this or not?

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