I keep getting prompts to update my Firefox to 4.0.1 but I already use 4.0.1. What's wrong with Firefox that it keeps sending these?

I keep getting prompts to update my Firefox to 4.0.1 but I already use 4.0.1. What's wrong with Firefox that it keeps sending these prompts and what can I do to stop them?

I keep getting prompts to update my Firefox to 4.0.1 but I already use 4.0.1. What's wrong with Firefox that it keeps sending these prompts and what can I do to stop them?

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    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
    ''(If you're using an added theme, switch to the Default theme.)''
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
    [[Image:FirefoxSafeMode|width=520]]<br><br>
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    Thank you.

  • What is wrong with FireFox, ever since 5.0 it's been nothing but slow, and crashes, and 6.0 is not better??

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    ''Edited by a moderator due to language. ''

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
    ''(If you're using an added theme, switch to the Default theme.)''
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
    [[Image:FirefoxSafeMode|width=520]]<br><br>
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    Thank you.

  • Facebook has not been loading properly for me since Feb. 22/14. Can you please check what is wrong with Firefox. The web-site Facebook works fine on Safari.

    I've had issues with Facebook not loading certain areas of the web-site correctly or fully since Feb. 22. When I first go onto Facebook I am on the home page "news feed". Thing is when I click on the tab at the bottom of the news feed that says "see more", nothing is happening. It refuses to open the feed up to older posts which friends or myself have posted. Only about 6 - 8 posts at the max show on that home feed. That's it.
    My other issue, also in Facebook is when I go to access my "messages". First click on the tab "messages" brings up a white page. Then if I refresh the page to see if it will load, the messages page loads very weird. It shows the last message I may have replied to at the bottom of the screen, but over lapping on top of the list of previous messages to the left of the page. Plus the page appears extremely different than it should. Just like it's been re-formatted or whatever.
    Since these 2 issues started on Saturday afternoon I've switched over to the Safari browser on my iMac. On that browser Facebook is performing properly, as it should be. It's not overlapping messages. Plus the home feed isn't refusing to extend for me so that I may view older stories or posts by friends. All appears fine while accessing Facebook on the Safari browser. Not so while on Firefox. I am running the most up to date version of Firefox. "27.0.1" Plus I have a habit to clear the browser's history daily & restarting the browser as well as my iMac. So I do not believe those are my problems. I feel there may be something you guys there at Firefox should look into on this.
    Thank you for your time.

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
    ''(If you're using an added theme, switch to the Default theme.)''
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
    [[Image:FirefoxSafeMode|width=520]]<br><br>
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    Thank you.

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