I keep getting redirected to advertising sites that I did not clicki....How do I fix this
I use the latest FF browser and yesterday when I would try to go to
a site I wanted to see, I would be redirected to an advertising site...
Usually it happens from a google search but not always....
I ran the Microsoft Security software, but it did not fix it...Do you have any suggestions
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Similar Messages
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I keep getting the saying itunes64Setup contained a virus and was deleted does anyone know how to possible fix this?
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases -
Why do I keep getting "Find My iPhone" notices that I did not send?
For some reason, my various iDevices keep getting the occasional "Find My iPhone" notice. It comes in the form of a sound and a generic pop-up message. I am not sending any though. Any idea why?
Somebody knows your password, change it.
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I am trying to install the lastest iTunes update. I keep getting a message that the program is trying to access run time library. I believe it means that there is a part of the iTunes program that is not compatible with Windows. Can anyone advise how to fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I keep getting an error code -1202 from the iTunes store when trying to access the items from the "quick links" and I cannot access iMatch. Any suggestions?
Please look to the right of the screen where it says "More Like this" you may find the resolution there.
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Safari keeps re-routing to spam sites and opening spam windows. How do I fix this?
Hi,
recently Safari started having issues. When I open a new window it re-routes itself to a random spam site. I doesn't matter what website I'm going to and it doesn't happen every time, just at random. Also, when I am on a website and I go to click on a link (again, doesn't matter what website or link..example: on msn and clicking on a news story) a window to a spam site will pop up instead.
Tonight this spam window started popping up, I opened a new tab and this is what loaded:
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-KateLook in your System Preferences > Accounts > Log-in Items and uncheck anything you see there that you don't use. Reboot.
Use Spotlight or EasyFind to search for traces of the MacDefender Trojan and move to your Trash, reboot and see if your machine works and then Empty Trash.
Some people may be satisfied that this is enough, but I wouldn't take any chances if you gave the malware/installer your Admin password.
The next step would be to backup your files manually to a external drive. (not TimeMachine)
Hold c and boot off the OS X installer disk that came with your machine,
Select Disk Utility from the menu, select your drive and Erase > Security Option Zero > Format HFS+ Journaled (all data will be erased!)
Come back in a hour (it takes a bit to Zero a drive) and quit Disk Utility and install OS X fresh again. Install your programs from fresh sources.
Return your files from backup.
Yes, it's a lot of work. If you did your backup correctly all your files can be returned to the machine and after a few days of retweaking things, entering serial numbers, wifi passwords, etc., you will be back to normal.
You'll know you got all traces of the malware off your machine.
To prevent this from reoccurring:
The MacDefender and it's varients use a Javascript flaw, so no Javascript running in your browser = no MacDefender
Safari can turn off Javascript but a lot of sites use it and going to the Preferences is a pain.
1: Use the Firefox web browser instead, it has a confirmation window before a download occurs.
2: Use the Firefox add-on "NoScript" and use Firefox toolbar customization option to drag a Noscript button to the toolbar for easy turning on/off all scripts and plug-ins on websites you choose on a per site basis. NoScript also has a lot of other "web cop" protection features as well that malware uses.
https://addons.mozilla.org/en-US/firefox/addon/noscript/
3: Optional: For click happy types (kids) also install the Public Fox add-on and set a password on the downloads.
https://addons.mozilla.org/en-US/firefox/addon/public-fox/
4: Optional: Add the Firefox add-on called Ad Block Plus, subscribe to the "Easy list" (nearly automatic)
https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ -
Can someone please help me i cant fix this problem
Antonio,
Show ... it worked ... you are the man! This hint of clicking the right mouse button on the prompt and run as Administrator was perfect.
Thank you very much -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.
Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick -
I keep getting error message on iPad that it has not backed up to iCloud.
To get rid of the message and use your iPad normally again:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
How do you export your movie using idvd? I keep getting error messages and notices that I do not have enough space to transfer to a dvd.
Can you give us the steps to re-create the problem, and the exact wording of the error message you are getting please.
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I am on a wireless network and keep getting messages from ITunes stating that I am not on a wireless network. I know the wireless is working. Itunes will not allow me to rent a movie until i get on the wireless network of which I am already on. Help.
I just bought two song without problem, then i tried to get the video of the week (free) in canada and I had the same message as you.
the video is just over 50 MB, which is the new limit for file size for App on IOS over 3G and LTE.
I tried on my iPhone same thing. I even put it in the Airplane mode, and then activeated the WiFi
with the same result.
I then bought another song, smaller than 50 MB and it worked.
My video is not listed as Bought, and it is not available in the "Check for available downoload"
Did any of you had tried to buy something under the size of 50 MB ?
Try the free song to see if is it seize related.
Franco -
since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?
A Davey1 wrote:
Not a nice answer!
Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
You're ignoring context. On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers. The new Apple Support Communities made things worse by introducing certain inefficiencies. Then came Lion. The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest. (2) When applicable, give a brief answer such as the one that you found objectionable. (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems. I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there. Even doing that, what I posted saved me time that I could use to help someone else.
The people helping here are all volunteers. None of them is being paid for the time they spend here. They all have a life outside of Apple Support Communities. It's arrogant of you to demand that people helping here spend more time than they already do. -
I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
ThanksGo into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
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